Traversal logo
Traversal

The AI SRE for even the most complex incidents.

AI Adoption Engineer

AI EngineerMachine Learning EngineerFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

3 days ago

Salary

$150K - $300K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

AI Adoption Engineer

Traversal

• Own all four adoption phases end-to-end for a portfolio of enterprise accounts • Maintain a customer-specific 30/60/90 roadmap, updated weekly • Run every customer-facing meeting type in the process • Publish a monthly async leadership update to each account’s executive sponsors • Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account. • Instrument and maintain accuracy tracking in collaboration with the customer • Identify and capture failure modes through power-user 1:1s • Debug and resolve platform issues surfaced during adoption • Synthesize customer feedback into structured product roadmap input

Job Requirements

  • 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company.
  • Genuine technical depth
  • Demonstrated ability to run executive-level conversations and engineer-level conversations
  • Experience driving adoption of a technical product
  • Strong written communication.
  • Comfort with ambiguity and a builder’s instinct

Benefits

  • health insurance
  • startup equity
  • flexible time off
  • plenty of in-office snacks

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