• Investigate, evaluate, negotiate, and resolve auto claims • Manage a diverse inventory of claims independently • Apply advanced claims knowledge to determine coverage, investigate liability, evaluate damages, and negotiate fair settlements • Provide proactive communication to customers and involved parties • Collaborate with internal departments to facilitate timely claim resolution

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. As a Long-Term Disability Claims Specialist, your primary responsibilities will be: - Assessing eligibility for Long Term Disability benefits. - Reviewing for ongoing medical, vocational, and financial accuracy. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime or weekends. We offer 3-5 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Primary Responsibilities: - Providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing, and adjudicating Long Term Disability claims. - Communicating ongoing status and decisions both in writing and verbally. - Authorizing the appropriate payment or referring claims to SME or Manager for validation of adverse or over limit approvals. Qualifications - High School Diploma / GED OR equivalent work experience. - Must be 18 years of age OR older. - 1+ years of reviewing and rendering initial liability determinations on Long Term Disability claims. - 1+ years of experience issuing monthly payments on Long Term Disability claims. - Experience with Microsoft Word (ability to create, modify and send documents). - Experience with Microsoft Excel (ability to create, modify and send spreadsheets). - Ability to work full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasionally overtime or weekends. Requirements - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description Ready to level up your claims career? Join us as a Senior Claims Examiner – Liability, where you’ll manage high‑exposure, complex claims and oversee the full process from investigation to resolution. Take your expertise to the next level in a role where your impact truly matters! In This Role, You’ll: - Lead advanced claim investigations with independence - Review coverage, determine liability, and drive fair resolutions - Set reserves using sharp judgment and analytical expertise - Partner with supervisors and defense attorneys to prep cases for litigation - Mentor and train new team members If you’re detail‑driven, thrive on problem‑solving, and want a role where your experience makes a real difference—this is YOUR opportunity! Benefits - Competitive base pay - Bonus/Incentive Pay and other Performance-Based Rewards, if applicable - Medical, Dental and Vision Plans - Prescription Drugs - HSA, HRA, and FSA Accounts - Paid Holidays, Vacation and Sick Leave - 401(k) Retirement Plan - Tuition Assistance - Paid Parental Leave - Supplemental Health Benefits - Enhanced Mental Health Support - Virtual Physical Therapy - Caregiving Services - Life Assistance Program - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Company Description Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values.

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Positions in this function are responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorizes the appropriate payment or refers claims to investigators for further review. Conducts data entry and re-work; analyzes and identifies trends and provides reports as necessary. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: - Research, identify and obtain data/information needed to help process claims or resolve claims issues (e.g., verify pricing, prior authorizations, applicable benefits) - Ensure that proper benefits are applied to every claim - Apply knowledge of customer service requirements to process claims appropriately (e.g., Service Level Agreements, performance guarantees) - Identify and apply knowledge of new plans/customers to process their claims appropriately - Identify and resolve claims processing errors/issues and trends, as needed (e.g., related to system configuration, network, eligibility, data accuracy, vendor-related, provider) - Resolve or address new or unusual claims errors/issues as they arise, applying appropriate knowledge or prior experience - Communicate and collaborate with external stakeholders (e.g., members, family members, providers, vendors) to resolve claims errors/issues, using clear, simple language to ensure understanding - Collaborate with internal business partners to resolve claims errors/issues (e.g., Subject Matter Experts, Network Management, IT/systems staff, Compliance, vendor management teams, contract teams) - Document and communicate status of claims/investigations to stakeholders as needed, adhering to reporting requirements (e.g., status letters/reports) - Achieve applicable performance metrics (e.g., productivity, quality, TAT) Qualifications - High School Diploma / GED OR equivalent work experience - Must be 18 years of age OR older - 1+ years of healthcare claims experience - Ability to work 08:00AM – 04:30PM CST, Monday – Friday, including the flexibility to work occasional overtime, based on the business need (OT during peak season) Requirements - 1+ years of experience processing medical, dental, prescription or mental health claims - Microsoft Office experience Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.