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Patient Scheduling Coordinator
Location
United States
Posted
3 days ago
Salary
$18 / year
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Scheduling Coordinator
Alternate Solutions Health Network
Role Description As a Patient Scheduling Coordinator, the work you do every day makes a difference in the lives of our patients by assisting the field staff provide exceptional care by scheduling visits according to protocol. All patients’ and field staff inquiries or concerns are addressed courteously and promptly, adding to the overall outstanding patient experience. Qualifications - High-School graduate or equivalent. - Associates Degree preferred. - At least one year of experience in the Health Care industry; experience in home care is desirable. - Capable of all physical demands. Requirements - Responds promptly and courteously to all patients’ inquiries or problems and collaborates with administrator/supervisor regarding client concerns or complaints. - Manage daily workflow in company database and process daily and weekly reports. - Follow Medicare guidelines including: Low Utilization Payment Adjustment (LUPA), Re-assessment, and 13/19 supervisory visits. - Match patients with a field staff member by determining best match in clinical skill sets and personality. - Address missed, declined, unverified, and reassigned visits with field staff. - Support co-workers and participate in on-call requirements. Benefits - Medical, dental, and vision insurance with flexibility for you to select what works best for you. - Eligible teammates receive paid time off and may participate in the 401K, if they choose. - Historically, the company has matched 401K contributions. - Company paid life and disability insurance. - Robust Employee Assistance Program.
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