Role Description WorldVia Travel Network is seeking a dynamic and results-driven Business Growth Manager to join our team. In this role, you will drive the growth and success of our independent travel agents by providing strategic onboarding, training, and performance support. You’ll deliver coaching, optimize tool adoption, monitor sales performance, and implement retention strategies to enhance agent success. - Execute effective onboarding programs for new travel agents joining our network. - Provide personalized guidance and support to help agents establish and grow their travel businesses through live training sessions, one-on-one coaching, and recorded webinars. - Conduct regular check-ins and progress reviews with assigned agents. - Monitor agents' travel sales production and implement strategies to boost performance. - Identify areas for improvement and provide targeted coaching and training. - Ensure agents are proficient in using WorldVia's suite of tools and technologies. - Develop and deliver training sessions on new tools and industry best practices. - Build and maintain strong relationships with individual agents and agent groups. - Implement strategies to enhance agent satisfaction and loyalty. - Generate regular reports on agent performance, tool adoption, and satisfaction metrics. Qualifications - Bachelor’s degree in Business, Marketing, Hospitality, or related field. - 3-5 years of experience in travel industry sales, account management, or related role. - Proven track record of driving growth and achieving sales targets. - Strong understanding of the travel agency business model and industry trends. - Excellent communication and interpersonal skills. - Ability to coach, mentor, and motivate others. - Proficiency in CRM systems and data analysis tools. - Strong problem-solving and decision-making abilities. Requirements - Experience working with a host agency or travel consortium (preferred). - Knowledge of travel booking tools (preferred). - Familiarity with digital marketing strategies for travel businesses (preferred). Benefits - Competitive salary and performance-based bonuses. - Employer-Sponsored Medical and Dental Insurance with Employee Contribution. - Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance). - Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance). - 401k with up to 4% Company Match. - Paid Time Off + Company Holidays. - Additional Time Off for Your Birthday and Work Anniversary. - Discount Travel Program. - Opportunities for professional development and career growth. - Travel industry perks and discounts. - Collaborative and innovative work environment.

Role Description Du unterstützt bei der Vorbereitung von E-Mails und Follow-ups, pflegst unsere internen Systeme, bereitest Vertragsentwürfe vor und sorgst dafür, dass aus Gesprächen konkrete nächste Schritte werden. Du arbeitest eng mit dem Gründerteam zusammen und bekommst tiefe Einblicke in den Aufbau eines schnell wachsenden, internationalen Hospitality-Konzepts. Wichtig ist uns vor allem eine strukturierte, zuverlässige Arbeitsweise sowie die Fähigkeit, mitzudenken und Verantwortung zu übernehmen. Der Umfang liegt innerhalb der Minijob-Grenze und sollte sinnvoll über die Woche verteilt sein, damit eine konstante Unterstützung im Tagesgeschäft möglich ist. Qualifications - Strukturierte, sorgfältige und zuverlässige Arbeitsweise - Interesse an Business Development, Vertrieb und Expansion im B2B-Bereich - Erste Erfahrung im Kundenkontakt, z. B. in Vertrieb, Service oder Event - Sehr gutes Deutsch (mind. C1) und sicheres Englisch - Sicherer Umgang mit Google Sheets oder Excel ist Voraussetzung, CRM-Erfahrung ist ein Plus Requirements - Backoffice-Unterstützung im Bereich Sales und Expansion - Bearbeitung und Strukturierung von B2B-Anfragen per E-Mail - Pflege und Aktualisierung von Kontakt-, Partner- und Standortlisten - Vorbereitung von Unterlagen, Übersichten, Präsentationen und internen Dokumenten - Koordination von Partnern, Hotels und Interessenten - Nachverfolgung und Dokumentation offener Themen und Vorgänge - Allgemeine administrative Unterstützung im Tagesgeschäft Benefits - 16–19 €/h im Rahmen eines Minijobs - Flexible Einteilung bei ca. 7–9 Stunden pro Woche - 100 % remote / Homeoffice - Direkter Einblick in ein wachsendes Unternehmen mit internationalen Standorten - Klare Aufgaben sowie kurze Abstimmungswege - Eigenverantwortliches Arbeiten in einem dynamischen Umfeld - Pragmatisches Team ohne starre Konzernstrukturen - Perspektive auf Übernahme nach dem Studium

• Qualifying all inbound leads and proactively prospecting across various territories in the U.S. • Generating new business opportunities and fostering relationships. • Accurately documenting all interactions in CRM system for seamless handoff to sales team. • Attending quarterly Trade Shows for live lead generation.

• Monitor existing account usage, contract terms, and organizational changes to identify expansion, upsell, and cross-sell opportunities • Conduct proactive outreach to existing customer contacts through persona based, tactical prospecting campaigns through all channels (phone, email, social media) • Qualify expansion opportunities based on usage patterns, contract timing, and stated customer needs • Book and hand off qualified meetings to Account Managers • Flag renewal timing and account health signals to Account Managers as they come up in the course of outreach • Proactively partner with Account Managers and marketing to drive growth within current customer base • Keep Salesforce CRM updated with accurate activity, pipeline, and opportunity status • Share feedback with Customer Success and Product on expansion trends and customer needs • Build a solid understanding of Documo's product suite (cloud fax, IDP, eSign, API integrations) to speak credibly with existing customers about additional use cases • Hit monthly and quarterly metrics for calls, emails, meetings booked, and expansion pipeline generated • Stay current on industry trends and competitive dynamics in healthcare and other regulated verticals