Connecting Companies worldwide with Latin American Bilingual Freelancers 💻
Legal Services Coordinator
Location
Venezuela
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Legal Services Coordinator
Freelance Latin America
• Answer incoming phone calls professionally and ensure clients feel welcomed and valued. • Route calls and messages to the appropriate team members following established procedures. • Conduct client intake and collect essential client information. • Manage calendars and schedule appointments for clients and prospective clients. • Follow up with clients to confirm appointments and provide updates on pending matters. • Collect and verify completed questionnaires, intake forms, and other required documentation. • Contact clients to obtain additional information needed to move matters forward. • Enter and maintain accurate client information in the firm's software and databases. • Update client records with communications, case progress, and ensure compliance with internal standards. • Prepare software-generated legal documents and organize digital files according to established procedures. • Review documents for formatting, pagination, headers, footers, and final quality before distribution. • Provide clients with secure access to their online client portal. • Participate in weekly team meetings and prepare status reports. • Assist with organizing and prioritizing daily and weekly workloads. • Coordinate client signing ceremonies, including scheduling notaries and witnesses for both in-person and virtual appointments. • Prepare standard client correspondence, including engagement letters, requests for information, non-engagement letters, and closing letters. • Perform additional administrative and client service duties as assigned.
Job Requirements
- Minimum of **3 years of office or administrative experience**.
- Previous law firm experience is **not required**.
- Customer service, hospitality, or marketing experience is considered an asset.
- Excellent verbal and written communication skills.
- Friendly, professional, energetic, and client-focused demeanor.
- Strong organizational and time management skills with the ability to handle multiple deadlines.
- High attention to detail and commitment to accuracy.
- Ability to work independently while collaborating effectively with a team.
- Strong computer skills with the ability to quickly learn new software platforms.
- Excellent problem-solving abilities with a proactive, solution-oriented mindset.
- Professionalism, integrity, and a commitment to delivering exceptional client service.
Benefits
- Competitive pay in US Dollars.
- You'll get to work with some amazing, respected business professionals.
- We really value and encourage input from our team members.
- We offer different payment methods (Zelle, Face Bank, Binance)
- You'll get paid every two weeks.
- Birthday and work anniversary celebrations.
- Alliances with many brands grant extra benefits to freelancers.
- Weekly recreation dynamics that foster a healthy work environment.
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