• Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services • Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations • Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides. • Completing department required reports within set standards and deadlines • Managing communication with customer and internal stakeholders related to the project and training schedules • Compile comprehensive training and technical documents, and course material for new and existing products or services • Measure knowledge transfer and training effectiveness • Operates under supervision from the CommandCentral Training Team Manager

• Design and develop learning experiences across multiple formats, including eLearning modules, instructor-led training, learner workbooks, job aids, quick-reference guides, and knowledge checks • Build scalable, agent-centered training content using tools such as Articulate 360, Canva, Google Suite, and Confluence and apply adult learning principles that drive measurable behavior change • Partner with subject matter experts across Operations, Product, Underwriting, Service, and Sales to gather information, validate content accuracy, and translate complex concepts into practical guidance • Lead the organization, accuracy, and governance of Kin’s operational knowledge base, including content standards, tagging conventions, audits, and version control practices • Revise and update learning content quickly in response to process improvements, product launches, regulatory updates, or system changes while maintaining high quality and consistency • Create operational communication assets such as announcements, reinforcement materials, quick-start guides, and leader talking points that support successful rollout and adoption of new initiatives • Track knowledge base health metrics and learner engagement data to identify opportunities for content improvements and operational efficiencies • Coordinate stakeholder reviews, approvals, and publishing workflows across training and communication materials • Maintain reusable templates, style guides, and scalable content components that improve development speed and consistency across the Operations Training team • Integrate generative AI tools into content development workflows to improve efficiency, scalability, and speed without sacrificing content quality or learner experience

Role Description LifePlan Nutrition, a division of Neighborhood Gastroenterology & Nutrition, seeks a Certified Wellness Coach to help build a new program. - Applicants must have solid experience in weight loss. - Must be able to work collaboratively in an integrated medical nutrition program. - Our program was designed by a board-certified MD gastroenterologist with specialization in nutrition and gut health. Qualifications - Certified Wellness Coach (NBHWC board certification preferred; equivalent certifications considered) - Experience in weight management and behavior change - Strong communication and motivational skills - Ability to work as part of a multidisciplinary medical team Requirements - This is a 1099 Independent Contractor position. - We plan to deliver care through virtual and live weekly classes, as well as individual coaching meetings for patients. - All patients are monitored by the medical team and utilize wearables and home monitoring devices. - Based on your expertise, you may help lead weekly classes, provide individual coaching, and support other office needs. - We offer part-time positions with the opportunity to grow into full-time roles for successful candidates. - Flexible work from home options available. Benefits - Training & development - Competitive salary - Flexible schedule

• Provides system administration for the Learning Management System (LMS), including daily management, assigning and registering users, and regular maintenance • Structures and optimizes LMS configuration, such as setting up and updating integrations, sub-portals, teams, permissions, and related system operations, to align with training and organizational objectives • Manages daily operations and logistics for the Public Training team, such as scheduling, record-keeping, attendance, vendor coordination, and related tasks • Updates system workflows, maintains documentation, and recommends improvements to enhance training experiences • Creates schedules for timely training updates and archives content on schedule • Tracks, analyses, and reports training metrics, such as attendance, completion rates, usage, and creates both custom and scheduled reports for stakeholders • Provides excellent technical support for diverse audiences and resolves user issues with professional, positive communication skills, both verbally and in writing • Plans for training capacity by regularly reviewing LMS usage, cost analysis, public training staffing schedules, training requests, and aligning those variables with Trevor’s goals and the needs of the audiences we serve • Collaborates with Public Training team and across teams to ensure we serve Trevor’s audiences with cutting-edge, accessible trainings that align with both short- and long-term goals • Enhances user experience across training systems, including the LMS, such as incorporating partnership branding as applicable • Ensures security for Trevor and our users by abiding to LMS and online best practices • Learn eagerly, share knowledge appropriately, and improve continuously • Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines • Work, communicate, and collaborate effectively with others • Demonstrate attention to detail and accuracy in all work • Demonstrate a commitment to fostering and maintaining an environment of belonging • Other relevant duties and responsibilities as assigned