DraftKings is a sports-technology and media entertainment platform founded in 2012 to change the way consumers engage with their favorite athletes, teams, and s
Player Development Executive, Casino
Location
United States
Posted
4 days ago
Salary
$88.4K - $110.5K / year
Seniority
Senior
Job Description
Player Development Executive, Casino
DraftKings
• Develop and maintain strong relationships with premier players through providing services and building player loyalty • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue • Execute against all VIP policies and guidelines, including responsible gaming policies • Compile and analyze data to identify trends to maximize player performance • Proactively offers solution-based suggestions to help enhance the customer experience • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.
Job Requirements
- Bachelor's degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry
- Passion for improving the player experience, problem-solving, and promoting positivity amongst the team
- Demonstrated success in identifying and implementing strategies that improve operational efficiency
- Knowledge and ability to increase revenues and control expenses
- Must be able to obtain and maintain required State Gaming Licenses.
Benefits
- Bonuses
- Equity
- Benefits as applicable
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