Mercier Consultancy Group logo
Mercier Consultancy Group

A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.

Dutch/Flemish Speaking Customer Support

Location

Bulgaria

Posted

3 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Dutch/Flemish Speaking Customer Support

Mercier Consultancy Group

Role Description Ready to use your Dutch skills in an international environment and start an exciting new chapter abroad? We're looking for Dutch-speaking Customer Support Representatives to join one of our international clients in Bulgaria. Whether you're already living in Bulgaria or planning to relocate, this is a great opportunity to build your career while enjoying a lower cost of living and a great work-life balance. As a Customer Support Representative, you'll assist Dutch-speaking customers by providing professional, friendly, and efficient support. Depending on the project, remote work from anywhere in Bulgaria may be available, allowing you to enjoy the flexibility of working from home while being part of an international team. If you're passionate about helping people and want to work in a dynamic, multicultural environment, we'd love to hear from you! Qualifications - Native or fluent Dutch/Flemish (C1/C2) - Good English skills (B2 or higher) - Strong communication and problem-solving skills - Customer-focused attitude and willingness to learn - Comfortable using computers and multiple applications - Eligible to work in Bulgaria or willing to relocate - Previous customer service experience is a plus, but not required Requirements - Provide excellent customer support to Dutch-speaking customers via phone, email, and/or chat - Assist customers with questions, product information, and issue resolution - Deliver accurate, professional, and customer-focused support - Document customer interactions and update internal systems - Collaborate with colleagues and other departments to resolve customer inquiries - Meet quality standards and contribute to a positive customer experience Benefits - Competitive salary and performance bonuses - Relocation support (where applicable) - Private health insurance - Remote work opportunities on selected projects within Bulgaria - Paid training and continuous learning - Career development opportunities in an international company - A friendly, diverse, and supportive work environment - And many other benefits!

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