• Drive high-priority initiatives across the business • Work with leadership to solve business and product challenges • Build new teams, processes, and capabilities as the company grows • Lead cross-functional projects from planning through execution • Research new markets, products, and business opportunities • Improve how we operate by identifying problems and implementing practical solutions • Take ownership of projects and deliver meaningful business outcomes

• Drive high-priority initiatives across the business. • Work with leadership to solve business and product challenges. • Build new teams, processes, and capabilities as the company grows. • Lead cross-functional projects from planning through execution. • Research new markets, products, and business opportunities. • Improve how we operate by identifying problems and implementing practical solutions. • Take ownership of projects and deliver meaningful business outcomes.

Role Description A well-established professional services firm is seeking a Director of Finance & Operations to serve as the backbone of the organization's financial and operational infrastructure. This is a broad, leadership-oriented role for someone who enjoys being both strategic and executional. - Lead all accounting, reporting, budgeting, and forecasting activities - Manage operational infrastructure tied to finance, HR, payroll, and vendors - Partner with senior leadership on business planning, growth, and profitability - Analyze performance by project, client, and service line - Drive continuous improvement across systems, controls, and processes Qualifications - Director-level or strong Controller background within professional services - Experience directly running finance and operations (not purely FP&A or technical accounting) - Ability to navigate ambiguity and support leadership with clear, actionable insights - Background in smaller or mid-market organizations preferred Benefits - Broad scope and autonomy - Direct exposure to leadership and ownership - Opportunity to shape how the business operates and scales

Role Description HOW YOU’LL CONTRIBUTE - Own and evolve enterprise-critical process domains within the title insurance lifecycle, applying a first-principles mindset to challenge legacy workflows and drive toward simpler, more scalable, and outcome-driven solutions. - Partner with functional area teams and cross-functional stakeholders to reimagine and streamline workflows across the entire transactional lifecycle. - Translate operational needs into scalable, digital-first solutions by collaborating closely with technology and product teams to define automation, system enhancements, and integrations that amplify human performance. - Leverage production data and root cause analysis to diagnose issues, measure performance, and continuously refine processes—embracing adaptability and iteration as core to delivering sustained impact. - Develop, maintain, and govern standardized process documentation (e.g., SOPs, swim lanes, process narratives) to ensure consistency, scalability, compliance, and sustained adoption across the organization. - Embed compliance and regulatory requirements into all process design, balancing automation, human amplification, and governance to ensure solutions are both innovative and durable. - Act as a final decision-maker for process design standards within assigned domains, ensuring alignment across business units and systems. - Lead cross-functional alignment across operations, product, technology, and compliance to drive adoption of standardized, enterprise-wide workflows. - Other duties as assigned. Qualifications - 8+ years of progressive experience in the functional area with demonstrated ownership of large-scale process transformation initiatives. - Bachelor’s degree in business administration or related field preferred. Requirements - Deep and detailed understanding of functional area operations and processes. - Demonstrated experience in process analysis, workflow design, and leading process improvement initiatives. - Experience working with title production systems (e.g., Ignite, FAST, SoftPro, ResWare, RamQuest, Qualia, or similar platforms). - Excellent analytical, communication, and process documentation skills, with the ability to translate complex workflows into clear, actionable insights. - Ability to manage multiple initiatives simultaneously in a fast-paced, evolving environment. - Proficiency with process mapping and data tools (e.g., Visio, Lucid chart, Excel, and data visualization platforms). - Demonstrated digital mindset with a high degree of adaptability—comfortable challenging legacy processes, embracing change, and leveraging technology to reimagine how work gets done. Benefits - Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. - Employee stock purchase plan.