Order Management Specialist

Location

Kansas + 1 moreAll locations: Kansas | Missouri

Posted

6 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expEnglishERP

Job Description

Order Management Specialist

SupplyLogic

• Enter and manage orders in ERP systems with complete and accurate details • Create and maintain item records within the system • Validate all order components for accuracy, completeness, and compliance • Attach and verify artwork files and approved proofs • Create replenishment quotes for Account Director (AD) approval and process orders upon approval • Manage production from order receipt through billing • Coordinate with vendors, decorators, and internal production teams • Issue purchase orders and confirm inventory availability and production timelines • Identify, escalate, and resolve discrepancies • Manage open order lines and ensure timely resolution • Track orders and provide updates to client-facing teams and/or clients • Partner with internal teams to ensure alignment and execution • Conduct billing research and support order closure • Support resolution of open order line issues • Manage quoting, production, and execution for replenishment products with AD/AM approval • Serve as a subject matter expert (SME) for e-commerce order setups

Job Requirements

  • 2+ years in order processing, operations, or print/promotional products
  • Experience with ERP or order management systems
  • Strong attention to detail and data accuracy
  • Understanding of production processes and decoration methods preferred
  • Ability to manage high-volume, detail-heavy workflows
  • Strong problem-solving and communication skills

Benefits

  • Health insurance
  • 401(k) plan
  • Flexible work arrangements
  • Paid time off

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