• Partner closely with R1 Customer Executives and physician leadership to align operational objectives with practice financial and strategic goals • Serve as a trusted advisor and thought leader to physician executives, practice administrators, and health system leadership • Own all management decisions related to daily physician RCM operations within assigned portfolios • Drive operational excellence across professional billing, charge capture, AR, and denials management • Lead large, multi‑layered teams including Senior Directors, ensuring strong leadership development and continuity • Establish a culture of accountability, performance transparency, and continuous improvement • Build strong partnerships with physician groups to support practice growth, provider satisfaction, and long‑term engagement

• Executes the day-to-day operations of journals, supporting a range of needs such as coordinating editor requests, assisting with workflow or platform updates, responding to editorial office and content operations queries, and submitting internal tickets for platform maintenance. • Performs editorial outreach operations to drive submissions to AIP Publishing and Member Society publications using established workflows, including assisting and supporting the onboarding of guest editors and executing commissioning campaigns in alignment with the campaign calendar. • Responds promptly and professionally to researcher and editor inquiries via ticketing software, ensuring best-in-class customer service for internal and external customers. • Maintains accurate records to support internal reporting; provides ad hoc support with pulling data and using basic Excel tools (e.g., filters, pivot tables) as needed, with support from team members. • Executes operations for the full lifecycle of editorial board service, including maintaining up-to-date editor lists, performing onboarding and renewal processes, tracking conflicts of interest, and collaborating with internal teams to ensure journal information remains current across online and print materials. • Supports cross-functional projects as needed.

• Manage complex reconciliation workflows across crypto products globally. • Understanding of safeguarding requirements for regulated entities. • Review and resolve escalations to ensure timely and accurate reconciliations. • Provide subject matter expertise to the reconciliation manager to strategize and improve processes. • Partner with the reconciliation manager on implementing process improvements and automation initiatives. • Analyze reconciliation operations to identify inefficiencies and propose enhancements. • Support teams’ performance, ensuring quality and accuracy in deliverables. • Ensure daily reconciliation tasks are completed accurately, addressing discrepancies as needed.

• Own and evolve the day-to-day workflows for the TA team, ensuring our "hiring machine" runs smoothly as we scale • Proactively identify workflow gaps and manage change initiatives to enhance recruitment effectiveness and efficiency • Develop and monitor key recruiting metrics across the TA team to provide a clear, real-time picture of our hiring health • Partner closely with TA Leaders to translate data insights into concrete action plans and process improvements • Optimize and manage our suite of TA tools and systems to ensure they are fully leveraged to support talent outcomes • Build and maintain intuitive dashboards that empower stakeholders with the insights needed to make informed hiring decisions