• Reflects the mission, vision, and values of Northwestern Medicine • Adheres to the organization's Code of Ethics and Corporate Compliance Program • Complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards • Work directly with the Revenue Integrity Senior Analyst to support the Clinical Department and revenue cycle and perform charge capture analysis including annual price increase analysis • Maintain the charge master to ensure compliance, accuracy, and consistency for Northwestern Medicine • Perform daily maintenance and quarterly audits of the EAP • Prepare necessary files for the EAP database of required department builds • Identify charge capture opportunities or compliance issues in revenue producing departments • Research billing and coding regulations • Communicate and assist in implement any necessary changes to impacted area that affect policy, financial, charge capture, patient care, billing, and coding operations • Assist in quarterly audits on the charge master data elements • Review departmental front-end charge capture tools for accuracy • Take necessary action to ensure accurate charging on patient accounts • Support complex audits and prepares methodology for annual pricing review and coding changes • Liaison with Revenue Cycle, IT and clinical departments to link EPIC and charge master • Consistently deliver concrete, relevant results • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, adopting and implementing industry best practices, and participating in professional societies • Protect operations by keeping financial and patient information confidential • Support the finance operations of Northwestern Medicine

Role Description Our Actuarial team is currently seeking an Actuarial and Analytics Business Analyst in our Worcester, MA office or remote work location. This is a full time, exempt role. POSITION OVERVIEW: - Independently completes routine actuarial and/or analytics processes with limited supervision. - Provides quantitative support for product development, financial analysis, management reporting, and other actuarial and/or analytics research, with direction. - Extracts and integrates data from various databases to analyze and develop reports and spreadsheets. - Capable of independently handling all aspects of routine filing preparation where standard actuarial support is required. IN THIS ROLE, YOU WILL: - Assist in the training and development of other actuarial and/or analytics talent and may act as a peer mentor. - Analyze pricing, reserving, or corporate profitability and capital management data. - Analyze company and industry experience as required. - Design and prepare special reports and other data compilations as requested. - Understand and draw inferences from data being collected. - Communicate with internal and external customers to discuss analysis results. - Analyze, compile, and perform competitive analysis. - Prepare preliminary recommendations under supervision. - Prepare and present actuarial and/or analytics findings to management and business partners. - Provide support on routine insurance department inquiries. - Monitor compliance with ISO, NCCI, State Rating Bureau filings, and SOX and recommend actions. - Maintain pricing, reserving, or corporate capital management systems. - Perform liaison function between systems and actuarial department. - Prepare and maintain documentation for existing processes. - Adhere to peer review guidelines. - Perform other projects and assignments as directed. - Employees are expected to meet the essential functions of their role, including maintaining regular, predictable and reliable attendance and adhering to their assigned work schedules. - Onsite attendance requirements may vary by position and are subject to change based on business needs consistent with applicable law. - Communicate effectively with internal and external stakeholders using appropriate channels, including phone, email, teams, and in person interactions as required. - Ability to maintain sound judgement and attention to detail while managing multiple priorities under pressure in a fast-paced environment. Qualifications - Bachelor’s degree - At least 3 years of experience in Property/Casualty actuarial and/or analytics work - Quantitative background - Familiar with Property/Casualty insurance rate making and reserving concepts - Adept in desktop applications and software tools - Analytical Thinking - Applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues). - Communication of Results - Ability to express concepts (e.g. business, technical, and other), ideas, insights, opinions, and conclusions, so that others understand or are persuaded to act. - Create an environment that encourages and values the opinions of others and promotes sharing of information and ideas. - Information seeking - Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forth. - Conducts in-depth research, asks probing questions, and transcends surface issues. - Self-Management - Effectively plans and organizes their work to achieve desired outcomes. - Demonstrates flexibility in applying different approaches to changing work demands. - Shows confidence in own abilities to meet challenges and can maintain performance under stress. - Seeks improvement through learning, development, and feedback. Physical Demands and Work Environment - Ability to use a personal computer and other standard office equipment. - Ability to work in a fast paced or stressful environment. - Ability to travel as necessary. - Ability to sit and/or stand for extended periods. - Employees are expected to participate professionally in virtual meetings. Use of video cameras is expected under most circumstances. Career Development It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. Benefits - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only)

Role Description The Subscription Revenue Analyst is responsible for delivering accurate, timely, and standardized analysis of subscriber activity across the subscription-to-cash lifecycle. This role supports all circulation-related business areas by ensuring consistent, reliable reporting and leveraging automation to improve data accuracy and efficiency. The Subscription Revenue Analyst plays a key role in optimizing the end-to-end subscription-to-cash process by identifying opportunities for standardization and automation across billing, payment application, and revenue recognition. This includes partnering with cross-functional teams to streamline workflows, reduce manual intervention, and improve system integration and data flow. In addition, the analyst supports business initiatives and project analysis by evaluating the operational and financial impact of system enhancements, pricing strategies, and process changes, ensuring improved efficiency, accuracy, and long-term scalability. Responsibilities - Assists in the development and implementation of standardized analytical tools, dashboards, and reporting, including ad hoc analysis as needed. - Identifies opportunities to improve productivity and insight generation through automation, process optimization, and elimination of redundant activities. - Partners with cross-functional teams including Circulation Operations, Customer Service, Marketing, and IT to support initiatives such as system migrations, billing enhancements, and reporting improvements. - Analyzes variances within the subscription-to-cash lifecycle, including discrepancies in billing, payment application, and recognized revenue, and delivers clear root-cause explanations. Qualifications - Bachelor’s degree in business, Finance, Accounting, or related field (or equivalent experience). - 2+ years of analytical experience, preferably in circulation, subscription, or revenue analysis. - Strong organizational and problem-solving skills. - Advanced Excel including Power Query and data analysis skills. - Ability to synthesize large datasets into meaningful insights and recommendations. - Effective communication and interpersonal skills for working across teams. - Experience in a consolidated financial environment preferred. - Familiarity with financial planning or reporting tools. Requirements - The annualized base salary for this role will range between $50,000 and $55,000. - Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. - Note: variable compensation is not reflected in these figures and based on the role, may be applicable. Benefits - USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. - We will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of various classifications protected by applicable federal, state and local laws. - Applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application should contact USA TODAY Co., Inc.’s Recruitment Department.

Role Description The ideal candidate will work cross-functionally with internal teams, practices, and external partners to address issues, enhance operational workflows, and ensure the accurate and timely processing of insurance and patient financial transactions. This position integrates revenue cycle expertise with patient statement operations, office support, and reporting. Primary Responsibilities: - Own end-to-end patient statement workflows, including review, distribution, follow-up, and resolution of billing inquiries across 260+ practices. - Track patient statement activity, aging, and outstanding balances, ensuring accurate reporting and visibility to leadership. - Coordinate with practices, internal RCM teams, and vendors to resolve billing discrepancies and workflow issues. - Provide troubleshooting support for billing, insurance verification, and patient statement inquiries. - Manage and resolve RCM tickets in Freshservice, including documentation, follow-up, and escalation. - Navigate multiple PMS systems to extract and analyze patient AR data. - Collaborate with vendors to manage and improve statement processing and resolve escalated issues. - Maintain accurate records and ensure compliance with confidentiality standards and organizational policies. - Communicate issues, updates, and resolution timelines clearly and effectively. - Meet productivity standards and deadlines established by RCM leadership. - Support special projects and additional duties as assigned. Qualifications - Strong verbal and written communication skills. - Organized, detail oriented, comfortable with problem solving independently, technology savvy. - Experience with patient statements, billing support, or healthcare administration. - Excellent organizational and multitasking abilities. - Customer service–focused with a patient-centered approach. - Ability to work easily and cooperatively with other departments. - Ability to work independently and collaboratively in a fast-paced environment. - Ability to troubleshoot data files including but not limited to csv, xls, pdfs, txt. Requirements - Graduate of four-year high school or equivalent (GED). - 2 - 5 years: two to five years of healthcare RCM/admin experience related to the duties described. - Skills and Knowledge of EMR software functionality and operations. - Proficiency in Microsoft Office Applications.