Role Description This is a remote work from home position (Part time). The Virtual Service Business Development Center (vBDC) Agent serves as a liaison between automotive dealerships and their customers. The vBDC Agent will answer incoming calls from the dealerships service center and schedule in their scheduling tools to ensure most efficient measures are used. The vBDC Agent will assist in multiple areas as needed to guarantee we are an extension of the dealership and giving their customers exceptional customer service. - Answer incoming phone calls from multiple dealerships - Pull up spreadsheets and log information on multiple tabs - Assist in obtaining basic demographic information about each customer and log that information in our database - Schedule appointments and communicate customer needs to the dealership - Communicate all missed opportunities or escalated calls to upper management - Work in a team environment to provide customers a top-level experience - Be courteous and professional on every interaction with a customer on each call Qualifications - Outstanding communication skills, both verbal and written - Enjoy talking on the phone and willingness to help customers - Basic computer skills and phone etiquette - Friendly and professional manner - Strong organizational skills with the ability to multitask in a fast-paced environment - Strong typing skills - Self motivated Requirements - Must have existing high-speed Internet access at home minimum 1GB - USB-Headset required - Quiet, noise-free home office space, free of distractions - Computer Specs- Must have 2 Screens - 1.4 GHz or higher Intel Core 2 Duo processor or compatible - 2 GB of RAM recommended minimum - Google Chrome Installed Experience - Sales - Service /Call Center/BDC Experience (1+ years preferred) - Customer/Client Service Experience (1+ years preferred) - Knowledge of Automotive Industry Preferred - Remote (1+ years) Physical Requirements - Sitting at computer for hours at a time - Vision, close-up work - Extensive computer work - Speaking on the phone

• Receives customer inquiries and fulfills requests professionally, efficiently and timely. • Captures and documents details of all customer interactions in a work management tool (ServiceNow) or as determined by the client. • Operates within established guidelines and procedures to independently deliver a full range of ACSC services including but not limited to: receiving customer calls, navigating on-line job aids, managing email correspondence, office services and reservations • Performs a variety of “off-line” tasks related to general business operations of the center and Workplace Solutions • Uses judgment to anticipate customer service needs, resolves routine issues and takes action accordingly and consistently provides high level of quality service. • Identifies, resolves or escalates, and tracks issues. • Recommends process improvements to enhance and improve service and overall performance. • Helps new and developing team members. • Other duties as assigned.

• Providing borrowers a single point of contact while the borrower is working through a loss mitigation option or in an active foreclosure status • Facilitates borrowers' assistance programs by helping them understand options available to them • Verbally provides information to borrowers on updates to loss mitigation and foreclosure decisions • Acquires additional information and documentation needed from borrowers for retention and disposition options • Studies and abides by all regulatory and compliance requirements

Role Description As a Regional Sales Manager with Fisher Investments, you will call high-net-worth leads we provide, qualifying and scheduling face-to-face appointments. You will meet with prospective clients with the goal of gathering new clients and assets for our firm. This position is highly entrepreneurial and involves extensive calling (although no cold-calling) and direct consultative selling. You will be supported by dedicated portfolio management and client service groups who manage the transition and retention of client relationships. - Work from your home as an independent contractor (tied agent) and focus totally on acquisition (no administrative or after-sale activities) - Focus on bringing on new private clients with liquid assets of more than 3,250,000 SEK - Receive support from our teams and have a constant flow of leads generated by Fisher and marketing materials - Cultivate an understanding of Fisher Investments market philosophy, supported by sessions ranging from Capital Markets to sales training - Report directly to the Managing Director Qualifications - Consistent and quantifiable individual sales success with stock market investors - 5+ years of success selling to high net worth individuals - Quantifiable track record in closing new investor business - Motivated mindset to set and reach goals: "money is a measure of success" - Calculated risk-taker; willing to win-some, lose some - Optimistic outlook; see failures as opportunities to improve and find solutions - High activity orientation and persistent through setbacks - Ability to connect with a wide array of audiences through dynamic interpersonal skills - Highly ethical and professional Benefits - Highly lucrative compensation structure with uncapped earning potential - First class service with a 99% client retention rate - Transparent fee structure that aligns firm interests with client priorities - Separation of job responsibilities so you can dedicate 100% of your time to sales - Full-time work from home opportunity