Akron Children's Hospital

Located in Akron, Ohio, the Akron Children’s Hospital has a rich history dating back to 1890 and throughout the years has grown and expanded to now being the

Manager Annual Giving

Location

Ohio

Posted

3 days ago

Salary

0

Seniority

Lead

Bachelor Degree

Job Description

Manager Annual Giving

Akron Children's Hospital

Title: Manager Annual Giving Location: Akron United States Job Description: Full-time, 40 hours/week Monday- Friday 8am-4:30pm Hybrid remote (6-12 days onsite/month) Summary: The Manager of Annual Giving is a goal-oriented fundraising professional responsible for overseeing the strategic execution and day-to-day management of a comprehensive annual giving program. This includes leading multi-channel direct response efforts-direct mail, email, and digital fundraising-with a focus on donor acquisition, retention, and pipeline development. This role also manages a mid-level giving program, a grateful patient fundraising initiative and employee campaign ensuring integration and alignment with broader development goals. The Manager supervises Development Coordinators focused on mid-level donor engagement and stewardship, as well as Direct Response Specialists responsible for campaign execution and data coordination. Responsibilities: - Lead the strategy, execution, and optimization of multi‑channel annual giving campaigns across direct mail, email, and digital platforms. - Supervise, coach, and develop direct response, mid‑level giving, and gift processing staff to ensure accountability and strong performance. - Oversee campaign planning, including timelines, messaging, segmentation, vendor management, and quality control. - Drive donor acquisition, retention, and pipeline growth through data‑informed annual giving strategies. - Develop and manage the mid‑level giving program, including retention strategies, upgrades, and personalized stewardship. - Personally cultivate and steward select mid‑level donors ($5,000-$24,999) to strengthen long‑term donor relationships. - Manage the grateful patient fundraising program in collaboration with clinical partners, ensuring ethical and HIPAA‑compliant outreach. - Monitor, analyze, and report on campaign performance metrics, using insights to refine strategy and execution. - Partner with Advancement Services to maintain data integrity, accurate gift processing, and reliable reporting. - Collaborate cross‑functionally with development, stewardship, digital communications teams, and external vendors to align fundraising efforts with institutional goals. Other information: Technical Expertise - Multi-channel direct response fundraising across direct mail, email, and digital platforms - Annual giving campaign planning, execution, and optimization - Donor segmentation, targeting, and messaging strategy for fundraising appeals - Performance measurement using key performance indicators (KPIs) for annual fund campaigns - Data-driven analysis to refine channel strategy and donor engagement - Use of fundraising CRMs (e.g., Blackbaud, Salesforce) for donor management and reporting - Proficiency with email marketing platforms supporting fundraising and donor communications - Oversight of gift processing workflows to ensure accuracy, timeliness, and data integrity - Technical knowledge of mid-level giving programs, including donor retention and upgrade strategies - Strong writing, project management, and communication skills. - Experience with donor pipeline development, mid-level giving, or grateful patient programs strongly preferred. - Ability to manage, mentor, and motivate a small team. Education and Experience - Education: Bachelor's degree in Marketing, Communications, Fundraising, or a related field required. - Certification: CFRE Preferred - Years of relevant experience: minimum 3 years of experience in annual giving, direct response, or donor engagement roles. - Years of supervisory experience: Prior supervisory experience preferred Full Time FTE: 1.000000 Status: Fixed Hybrid

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Ohio