• Configure, maintain, and support VoIP and PBX systems in hospitality environments • Assist with deployment, provisioning, and ongoing maintenance of customer systems • Monitor voice services, infrastructure alarms, system health, and network performance • Perform routine maintenance, OS updates, patches, and system checks on deployed systems • Troubleshoot SIP, VoIP, networking, and infrastructure-related issues • Support internal Tier 1 and Tier 2 teams with escalated technical issues • Analyze logs, packet captures, and monitoring tools to identify and resolve issues • Utilize tools such as Wireshark, VoIP Monitor, and Linux utilities for troubleshooting • Work closely with hotel IT teams, vendors, and internal staff to implement and support solutions • Communicate technical information clearly to both technical and non-technical stakeholders • Participate in remote troubleshooting sessions and technical meetings • Maintain professionalism during customer interactions and support escalations • Create and maintain technical documentation related to deployments, configurations, and troubleshooting procedures • Develop Wiki-based knowledge base articles and technical standards • Assist with improving operational procedures and technical workflows

• The person in this position is a labor systems professional responsible for supporting the development, implementation, optimization, and utilization of scheduling and staffing, agency procurement, position control and labor reporting applications, as well as performing skill mix and compliance reviews for hospitals on the effective use of these tools. • This position partners with hospital CNOs and operational leaders in leveraging workforce management technologies, including applications such as UKG Pro Workforce Management (WFM), and best practices to optimize scheduling practices, staffing effectiveness, labor productivity, and workforce analytics and enhance staffing office operations.

Role Description Primary Accountabilities: - You will provide operational and user support for business system applications and related hardware that support division and corporate strategies. - You will respond to user questions, resolve user issues, escalate system problems to proper areas, and provide users with documents and tools to increase user capabilities within the application. - You will document and maintain business processes and business rules. - You will conduct user acceptance testing for business systems. Identifies opportunities for improved user acceptance testing processes and methodologies. Qualifications - Oracle Enterprise Performance Management (EPM), Enterprise Planning and Budgeting Cloud Service, Enterprise Profitability and Cost Management, Enterprise Data Management Cloud Service, Oracle Integration Cloud - Groovy Language - Demonstrated experience providing customer-driven solutions, support or service. - Basic knowledge and understanding of unit, functional, performance, and user acceptance testing. - Basic knowledge and understanding of how technology can be used to automate business processes. - Demonstrated experience documenting work processes and business rules. - Demonstrated experience using business systems to provide customer service. Requirements - Significant requirement gathering experience - Insurance or financial industry experience a plus - Salesforce/Relate platform experience - Python, PowerBI and good broad technology prowess Benefits - Pay rate range- $65 -$70/hr. - 100% Remote

Role Description As a Space Systems Engineer, you will play a crucial role in defining and designing technical capabilities to address the unique challenges and requirements of applications ranging from space domain awareness to space education and training, and space intelligence. You will also collaborate closely with Technology, growth, and sales teams, as well as clients and other stakeholders, to develop scalable, robust, and high-performance solutions. - Support the design and architecture of technical solutions for space domain applications. - Analyze and define functional, non-functional, and business requirements to inform solution designs. - Provide technical guidance to multi-disciplinary delivery teams throughout the solution development lifecycle. - Engage with clients, vendors, and internal stakeholders to understand the customer’s technical requirements. - Conduct workshops, presentations, and demonstrations to showcase proposed designs and gain stakeholder buy-in. - Identify potential technical risks and challenges associated with solution development and implementation. - Work closely with the Slingshot product team to shape the technical roadmap and vision for capability development. - Hold development teams accountable for meeting technical objectives and provide regular updates to management. - Seamlessly communicate technical progress, challenges, and achievements to customers, management, and other stakeholders. - Support the growth and product teams in drafting technical content relevant to new business capture opportunities. - Execute all position responsibilities in alignment with Slingshot’s core values, mission, and purpose. - Form trusted working relationships with customers, end users, business partners, and fellow Slingshooters. Qualifications - Must have an active DoD Secret security clearance. - 6+ years of experience in senior engineering technical leadership roles, preferably in the space industry. - Bachelor’s Degree with a major in Engineering, Aerospace, or STEM with a strong focus on astrodynamics, space systems, modeling and simulation, and model-based systems engineering or relevant field. - Technical expertise in space systems, systems engineering, and software development. - Proficiency in project management methodologies (e.g. Agile, Scrum, Kanban, or equivalent). - Demonstrated ability to execute technical roadmaps, manage project risks, and drive results in a fast-paced environment. - Excellent communication and interpersonal skills, with the ability to communicate technical concepts effectively to both technical and non-technical audiences. - Deeply experienced with technical writing, presentation skills, and stakeholder engagement. - Strong problem-solving skills and the ability to think critically and analytically. - Proven track record of delivering complex technical projects on time and within budget. - Demonstrated requirements management and verification methodology expertise. - Notable success with classified execution. Requirements - Advanced degree (M.S. or Ph.D.) in Aerospace Engineering with a strong focus on astrodynamics, space systems, modeling and simulation, and model-based systems engineering. - Demonstrated work experience in space flight applications. - Experience in product development. - Proficiency with system of systems design and execution. - Active DoD TS security clearance. Benefits - Remote work options available. - Salary range: $90,000-$130,000. - Full-time classification.