This position involves transforming educational organizations through innovative strategies and solutions. You will play a crucial part in making significant impacts on student outcomes and institutional effectiveness. Lead complex, multidisciplinary clinical research consulting engagements from scoping through delivery and measurable impact. Set strategic direction across client engagements and portfolios by prioritizing initiatives, aligning work to institutional goals, and guiding enterprise-scale transformation within academic medical centers and research enterprises. Serve as a trusted advisor to university and hospital leadership on research strategy, governance, and regulatory compliance. Build and manage a portfolio of client relationships to drive repeat work, expansion opportunities, and sustained client advocacy. Develop, mentor, and retain high-performing teams by defining roles, providing coaching and feedback, and fostering a strong culture of collaboration. Contribute to firm-wide initiatives by shaping offerings, sharing expertise, and advancing strategic priorities.

Department: Sales Employment Type: Full Time Location: Remote - USA Reporting To: CEO Compensation: $125,000 - $150,000 / year Own and achieve Commercial revenue targets, including pipeline, closed-won revenue, and quarterly growth Personally lead and close complex, multi-site healthcare deals Manage strategic accounts from discovery through negotiation and contract execution Drive predictable revenue through disciplined pipeline management and accurate forecasting Build executive-level relationships across Residential Providers and pharmacy channel partners Sell a blended hardware + SaaS solution within regulated long-term care environments Own the Commercial line of business with full accountability for revenue, pipeline health, and forecast accuracy Directly manage and develop a team of ~3 Commercial Account Executives, ~2 Business Development Representatives, and ~1 Marketing lead. Establish clear KPIs, performance expectations, and operating rhythms across the Commercial Sales, BDR, and Marketing teams Drive alignment between prospecting and closing efforts to improve conversion and pipeline velocity Lead hiring, onboarding, and team scaling as the organization grows Conduct regular forecast reviews, pipeline inspections, and structured coaching sessions Build and maintain a high-performance culture grounded in accountability, transparency, and continuous development Develop a repeatable, scalable sales motion across IDD Residential, Assisted Living, and Behavioral Health markets Ensure strong pipeline coverage across inbound and outbound channels Partner closely with Marketing on: Lead generation strategy and campaign alignment Funnel performance optimization Sales enablement materials and messaging Conference strategy, planning, and execution Lead generation strategy and campaign alignment Funnel performance optimization Sales enablement materials and messaging Conference strategy, planning, and execution Identify and implement scalable sales strategies to accelerate Commercial growth Drive CRM discipline, data integrity, and sales process adherence Ensure accurate forecasting and reporting Optimize tools, systems, and workflows to improve team productivity and visibility Establish scalable sales playbooks and performance dashboards Drive CRM discipline and forecasting rigor using HubSpot. Partner with the Enterprise Sales team on strategic accounts and coordinated market coverage Collaborate with the Customer Experience team to ensure seamless deal handoff and long-term customer success Provide structured market feedback to Product to influence roadmap priorities and strengthen product-market fit Serve as the voice of the Commercial customer within the organization Operate comfortably across multiple teams in a fast-paced, high-growth environment. 8–12+ years of progressive B2B sales experience, including leadership responsibilities Proven track record of exceeding revenue targets as both an individual contributor and team leader Experience managing and developing Account Executives and outbound Business Development teams Experience building repeatable sales processes in high-growth environments Experience coaching teams into consistent quota attainment Strong forecasting discipline and CRM proficiency (HubSpot or similar) Exceptional communication, coaching, and cross-functional collaboration skills Builder mindset with comfort operating in ambiguity and working across many teams Ability to travel up to 50% as needed for customer meetings, conferences, and partner engagements Experience selling into Long-Term Care, IDD Residential Providers, Assisted Living, Behavioral Health, or other regulated healthcare environments Experience selling hardware + software solutions Experience navigating multi-stakeholder healthcare sales cycles (Director of Nursing, Executive Director, Operations, C-Suite) Experience building or scaling channel partnerships, particularly in healthcare or pharmacy ecosystems Commercial revenue targets are consistently achieved or exceeded Pipeline generation is predictable, scalable, and aligned with marketing efforts The Commercial Sales and BDR teams are high-performing, accountable, and developing professionally Strong alignment exists across Sales, Customer Experience, Marketing, and Product The Commercial go-to-market motion is structured, repeatable, and ready to scale Base salary: $125,000 to $150,000 On-target earnings: $250,000 to $300,000 at 100 percent attainment Health, dental, and vision insurance Flexible PTO and paid holidays 401(k) retirement plan Flexible, remote-friendly work environment Professional development and learning opportunities A mission-driven culture where your work directly impacts lives Opportunity to own and grow a critical function within the company

We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our team full-time in support of our proprietary PaaS platform. This role is critical to advancing our ServiceNow capabilities and delivering scalable, high-impact solutions for both internal operations and external client workflows. The ideal candidate brings deep ServiceNow expertise, strong architectural thinking, and a forward-looking approach to automation. Platform Strategy & Development Provide strategic input on ServiceNow best practices, emerging features, and platform efficiencies. Translate complex business requirements into scalable, maintainable ServiceNow solutions. Lead development initiatives end-to-end, including planning, stakeholder engagement, and execution. Design and implement configurations compatible with a domain-separated ServiceNow architecture. Architect and extend custom applications, integrations, and workflows aligned with platform standards. Provide strategic input on ServiceNow best practices, emerging features, and platform efficiencies. Translate complex business requirements into scalable, maintainable ServiceNow solutions. Lead development initiatives end-to-end, including planning, stakeholder engagement, and execution. Design and implement configurations compatible with a domain-separated ServiceNow architecture. Architect and extend custom applications, integrations, and workflows aligned with platform standards. Operational Support Act as a subject matter expert (SME) for ServiceNow platform components, custom applications, and integrations. Troubleshoot and resolve platform issues in accordance with standard change and release management procedures. Perform regular audits, maintenance, and optimization to ensure data integrity, performance, and platform consistency. Act as a subject matter expert (SME) for ServiceNow platform components, custom applications, and integrations. Troubleshoot and resolve platform issues in accordance with standard change and release management procedures. Perform regular audits, maintenance, and optimization to ensure data integrity, performance, and platform consistency. Client-Facing Delivery Support technical proposal development and onboarding activities for new clients. Deliver ServiceNow-based automation initiatives that meet or exceed defined ROI and operational objectives. Collaborate with client stakeholders to align platform capabilities with business outcomes. Support technical proposal development and onboarding activities for new clients. Deliver ServiceNow-based automation initiatives that meet or exceed defined ROI and operational objectives. Collaborate with client stakeholders to align platform capabilities with business outcomes. Documentation & Communication Maintain and evolve platform standards, architectural documentation, and development best practices. Update internal process and technical documentation to reflect new features and enhancements. Communicate platform changes and their impacts clearly and proactively to both technical and non-technical stakeholders. Maintain and evolve platform standards, architectural documentation, and development best practices. Update internal process and technical documentation to reflect new features and enhancements. Communicate platform changes and their impacts clearly and proactively to both technical and non-technical stakeholders. AI & Emerging Capabilities Work with ServiceNow AI and Generative AI features (such as Now Assist) as part of broader automation and platform initiatives. Incorporate AI into workflows including incident or case summarization, resolution assistance, or knowledge support, where it adds value. Participate in prompt design and tuning within ServiceNow’s AI tooling to improve accuracy and usability. Support or extend Conversational AI, Virtual Agents, or AI Search through configuration, scripting, or flow development. Contribute to responsible adoption of AI to enhance efficiency, user experience, and operational outcomes across the platform. Work with ServiceNow AI and Generative AI features (such as Now Assist) as part of broader automation and platform initiatives. Incorporate AI into workflows including incident or case summarization, resolution assistance, or knowledge support, where it adds value. Participate in prompt design and tuning within ServiceNow’s AI tooling to improve accuracy and usability. Support or extend Conversational AI, Virtual Agents, or AI Search through configuration, scripting, or flow development. Contribute to responsible adoption of AI to enhance efficiency, user experience, and operational outcomes across the platform.

• Identify, prospect, and develop new Life Sciences manufacturing accounts throughout New Jersey. • Conduct in-person client meetings and business assessments to uncover compliance and operational opportunities. • Develop and present proposals that convert opportunities into revenue-generating projects. • Achieve defined KPIs, including prospect/client meetings, business assessments, proposals, orders, and billings. • Serve as a subject matter expert in ISO 13485 and regulated manufacturing environments. • Support initiatives to establish MedAccred accreditation awareness and adoption within the supplier community. • Partner with senior leadership to support strategic growth of the Life Sciences vertical. • Develop standardized consulting and training offerings tailored to medical device and pharmaceutical manufacturers. • Contribute to open enrollment training programs related to Life Sciences compliance and operational excellence. • Collaborate with Marketing to develop collateral materials and outreach strategies supporting the Life Sciences initiative. • Maintain accurate pipeline reporting and documentation within CRM systems. • Support applicable NIST program goals and organizational initiatives. • Participate in company-sponsored programs, events, and industry engagement efforts. • Adhere to organizational policies and administrative requirements.