Leading a movement where creativity delivers positive change. Learn more guidehealthcare.com.au
Technical Product Manager
Location
Texas
Posted
4 days ago
Salary
$145K - $150K / year
Seniority
Senior
Job Description
Technical Product Manager
Guide Healthcare
• Partner with clinical operations teams (Care Management, Quality, Population Health, Customer Service) to identify, prioritize, and collect requirements for Rose’s use cases. • Maintain and prioritize use cases, features, and enhancement requests, balancing clinical impact, technical feasibility, and organizational readiness. • Own the project plan for Rose use cases from requirements through deployment, including timelines, milestones, dependencies, and risk mitigation. • Ensure timely and clear communication of priorities and activities to leadership and cross-functional partners. • Analyze performance data to identify trends, surface improvement opportunities, and inform the roadmap. • Conduct regular call audits to ensure clinical accuracy, HIPAA compliance, appropriate tone, and adherence to approved scripts and conversation flows in partnership with clinical subject matter experts. • Ensure all use cases comply with applicable healthcare regulations, including HIPAA, CMS, URAC, DiME, and state-specific requirements. • Facilitate regular program reviews with senior leadership, providing status updates, risk assessments, and strategic recommendations. • Build strong relationships across the organization to drive adoption and gather continuous feedback.
Job Requirements
- Demonstrated ability to prioritize competing initiatives, manage ambiguity, and deliver measurable outcomes in a complex, cross-functional environment.
- Experience standing up a complex product, shepherding it from development to implementation, and maintaining product integrity through its lifecycle.
- Strong analytical skills, with the ability to interpret performance data and translate insights into roadmap decisions.
- Proficient with coding languages like Python and SQL, with the ability to query data, review scripts, and collaborate effectively with data and engineering teams.
- Proven ability to execute in real time when plans go sideways: calm under pressure, quick to adjust, and accountable for outcomes regardless of cause.
- Excellent written and verbal communication skills, including the ability to present trade-offs, risks, and recommendations to senior leadership.
- Bachelor's degree in a relevant field, or equivalent professional experience.
Benefits
- Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
- Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
- Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
- Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
- Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
- Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
- Support Your New Family: Guidhealth offers paid parental leave to give you the time you need.
- Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
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