Role Description The Enterprise Terafina Specialist will be responsible for ensuring all strategic roadmap and business-specific enhancements defined by internal partners and the Director of Enterprise Account Origination Platforms are executed in a timely, efficient, and sound manner. This role primarily supports the General Bank and serves as a key day-to-day Terafina partner for General Bank onboarding and account maintenance workflows, while also serving as an additional escalation point between internal and external partners to assist in any design, solutioning, or production interruptions. - Full knowledge of the Enterprise Terafina standards and workflows related to specific line of business partners. - Comfortable leading meetings with Line of Business (LOB) leadership. - Uphold strong partnerships, possess project management skills, and strong written/verbal communication skills. - Assist in identification of any cross-workflow impact, balancing competing priorities, and supporting or managing testing efforts as required for upgrades and enhancements. - Responsible for ensuring all regulations and compliance requirements are being met. Qualifications - College degree preferred but not required. - 5+ years of banking experience with deposit account opening or core processing preferred. - Project Management experience preferred. - People management experience preferred. Requirements - Experience supporting General Bank deposit products and account opening/maintenance processes preferred. - Familiarity with additional digital banking, account opening, onboarding platforms and account maintenance functionalities; ability to learn new tools quickly. - Experience preparing project/business as usual status updates, documentation, and meeting materials; comfortable presenting to small groups and key stakeholders as needed. - Experience coordinating across cross-functional partners (product, technology, operations, risk/compliance) to execute enhancements and resolve issues. - Project management training or certification is a plus (e.g., PMP, CAPM, or equivalent internal coursework). - Working knowledge of agile delivery practices (Scrum/Kanban) and experience supporting sprint ceremonies, backlog grooming, user story refinement, and UAT coordination. - Experience supporting platform release/change activities and production support (e.g., validation checklists, change documentation, incident triage, and post-release verification). Benefits - Equal Opportunity Employer, including disabled/veterans.

Role Description The Student Information and Campus Administrative Systems (SICAS) Center hosted at SUNY Oneonta is seeking to hire two Solution Specialists to join our collaborative, SUNY wide shared services team. One position will focus on the "Student" area of Banner and the other on the "Bursar/Finance" area. This is a remote position with functions similar to a Business Analyst position and offers the opportunity to work closely with college and university administrative offices across New York State. In this position, you will provide consulting, training, customer support, and solution development for Ellucian Banner and related applications. You'll partner with campus stakeholders to understand business needs, support system enhancements, and promote best practices that improve efficiency and user experience across SUNY institutions. What You'll Do: - Provide customer service, consulting, training, and campus support related to Banner modules - Collaborate with campus functional offices to understand business needs and translate them into software enhancements, system configurations, or service improvements - Work with the Chief Solutions and Experience Officer to help prioritize work requests and projects - Develop and maintain documentation, training materials, and best practice models - Design and deliver training sessions for SICAS member campuses - Support SUNY campuses in improving operational efficiency, user satisfaction, and adoption of best practices - Travel to member campuses as needed to provide direct support and training Qualifications - Bachelor's degree - Minimum of three (3) years of professional experience working with Ellucian Banner in an end user/functional office Requirements - Experience working in higher education, in one of the following: Registrar's Office, Financial Aid, Admissions, Student Accounts, Finance, Institutional Research, or Academic Advisement. Preference will be given to candidates who possess experience in Banner Student or Bursar/Finance - Experience with Banner systems, preferably SICAS-modified Banner - Familiarity with SICAS-developed student applications - Experience providing customer support through TeamDynamix or another Service Desk environment - Strong working knowledge of Microsoft 365 tools, including Teams, SharePoint, Word, and Outlook - Demonstrated ability to create and deliver training sessions or presentations - Experience developing and maintaining functional or technical documentation - Ability to translate business processes and requirements into functional software specifications - Proven customer service experience in person, by phone, and/or online - Experience working with and supporting diverse populations Benefits - 100% remote position with occasional travel - Serve a broad network of educational institutions - Join a mission-driven team improving higher education technology - Opportunity to grow professionally with a respected SUNY-based program - Excellent benefits - Work in an outcome-based environment that promotes a life-balance approach - Available funding from United University Professionals (UUP) union to further your education Application Instructions To apply online go to: http://oneonta.interviewexchange.com/candapply.jsp?JOBID=202231 . Please upload a cover letter, resume, and contact information for three professional references (required). For other employment and regional opportunities, please visit our website at: https://suny.oneonta.edu/about-oneonta/employment .

Role Description We are expanding our remote team and are looking for detail-oriented individuals to assist with client itinerary support. This position focuses on organizing service requests, maintaining accurate records, communicating with clients, and ensuring a smooth experience throughout the service process. This opportunity is best suited for individuals who are organized, dependable, communicate effectively, and enjoy working independently while collaborating with a remote team. - Coordinate client requests and service arrangements based on individual needs and preferences - Research available options and prepare recommendations when appropriate - Confirm and verify service details to ensure accuracy - Communicate professionally with clients through phone, email, and online messaging platforms - Assist with updates, modifications, and general client inquiries - Maintain accurate records, documentation, and scheduling information - Follow established procedures and company guidelines - Participate in onboarding, training, and ongoing professional development Qualifications - Must be a minimum of 18 years old - Authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or eligible countries within Latin America - Strong written and verbal English communication skills - Skilled with email, online platforms, and digital communication tools - Reliable internet connection and access to a smartphone; computer access is preferred - Ability to work independently and manage multiple tasks efficiently Benefits - Remote work environment - Flexible scheduling - Comprehensive onboarding and ongoing training - Collaborative and supportive team environment - Opportunities for professional growth and skill development

Role Description We are looking for a Movie and TV data/metadata Specialist to join our Japanese team. You will be working with a leading consumer technology company as a contributor to the finished products released in the Japanese market and also across the globe. You will evaluate the quality of both written and spoken text for services as it relates to your area of linguistic and geographic expertise. In addition, you may also work on content review and creation for Music and TV applications. You will work cooperatively with international teams to monitor and improve the quality of client products and partner data integrations. Please apply if you have a passion for TV, Movie, the Film industry, or QA and you speak Japanese at a native level fluency. Qualifications - Native-level fluency in Japanese and Japanese culture awareness. - Fluent or Business level fluency in English to work with global clients and teammates. - Experience with advanced spreadsheets. - At least one year of experience working as a QA, Data Analyst, or similar role. - Basic knowledge of MacOS. - Up-to-date awareness of current and common technical language usage in Japanese. - Certifications - JLPT N2/N1 certificates. Requirements - Quality Assurance of various Movies and TV products' data/metadata by accurately following testing instructions and test cases. - Content review and creation adheres to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries. - Complete assigned tasks in a quality and timely manner. - Ability to stay motivated and deliver results while working on repetitive tasks. - Ability to prioritize tasks and issues quickly and efficiently. - Drive to deliver results in a fast-paced environment with constantly changing requirements. - Highly organized with attention to detail and a commitment to quality. - Ability to navigate ambiguity and make informed judgment calls with information at hand. - Effective verbal and written communication skills. - Passion for and knowledge of the film and TV industry. Benefits - Salary - JPY 4,000,000/year. - Full-time employment. - Remote work in Japan. - 12 months duration with potential for further contract extension. - Work hours - 8:30am - 17:30pm (40 hours) / Sun-Thur or Tue-Sat. Recruitment Process - Signing NDA - Interview with Recruiter - 1-hour test (Related to TV shows and Movies) - Interview with Project Managers - Offer