• Educate clients about Medicare benefits and coverage options. • Assist with plan enrollment and transitions. • Conduct plan comparisons and provide recommendations. • Ensure compliance with Medicare regulations and deadlines. • Maintain accurate records and documentation. • Provide excellent customer service to resolve issues and answer questions.

• Pipeline Generation: Execute structured outbound sales motions, including cold calling, email, and LinkedIn outreach, to build and maintain a healthy pipeline. • Full-Cycle Sales Execution: Lead the entire sales process—discovery, qualification, demos, proposals, and closing—to drive new business. • Strategic Account Growth: Develop penetration strategies for target industries and global strategic accounts while building and maintaining key customer relationships. • Business Development Leadership: Drive strategic initiatives that expand market presence and strengthen long-term partnerships.

• Focus on group lead response for a portfolio of Full-Service hotels • Receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and their individual goals • Manage a sales funnel and contracting business • Utilize Envision and other sales tools to promptly respond to leads to increase conversion and revenue • Demonstrate thorough understanding and competence in Group Sales

• Responsible for driving incremental revenue across Hyatt Studios and Hyatt Select hotels by strategically managing Group and Transient sales opportunities throughout the entire sales lifecycle • Serving as an extension of each hotel's sales team • Requires a strong understanding of the mid-scale segment, including its customer base, market trends, and revenue opportunities • Manages a dynamic pipeline of opportunities by qualifying leads, building client relationships, preparing compelling proposals, negotiating and contracting business, and guiding opportunities from inquiry through conversion • Ensures timely, strategic follow-up that maximizes conversion, supports hotel-specific sales goals, and delivers measurable revenue results • Demonstrates expertise in Group and Transient sales funnel management • Excels in managing a high-volume pipeline and consistently delivers an exceptional customer experience