• Build backend services, APIs, and the data layer that power all of our product domains — outreach automation, payments, reporting, and analytics — with reliability and correctness as first-class concerns in a payments-critical domain. • Own data modeling, ETL, and vendor SDK integrations across EHRs, payment processors, and external vendors. • Contribute to the React frontend and internal tooling where your work spans the full stack. • Raise the bar through your own example and through rigorous, constructive code review. • Write code and documentation that guides both human engineers and AI agents toward excellence. • Partner with Product from ideation through production release to turn business goals into clear engineering requirements. • Author the technical specs for the initiatives you lead — thinking about scale, edge cases, and long-horizon maintainability. • Contribute to CI/CD, GitHub Actions, Terraform, and development infrastructure as needed, including improvements to the tooling and check systems the team relies on.

• Ship features and fixes to our messaging platform, built in Elixir. • Work through bug tickets across our stack (React, TypeScript, Elixir). • Set up a local development environment that mirrors production. • Participate in sprint planning and refinement, managing your work in Jira. • Contribute to code reviews on GitHub and keep your team informed in standups. • Collaborate with senior engineers, product, and design on upcoming feature planning. • Work with PostgreSQL as part of our production data layer.

• Provide engineering oversight and support across assigned regions, ensuring alignment of priorities, timely delivery of milestones, and adherence to project portfolio standards. • Review and validate regional engineering outputs, including BAS Long Lead Equipment (LLE) submittal packages, full control drawing submittals, system/area-specific BOMs, as-builts, O&Ms, Description of Operations (DOOs), graphics, control sequence scripts, and other assigned project deliverables. • Maintain and monitor regional engineering activities and open items using ASANA, ensuring visibility and accountability across teams. • Partner with the HQ Engineering Manager and HQ team to develop control drawings, refine design templates, and modernize legacy systems using the Engineering Design Suite (EDS). • Generate timely and accurate Requests for Information (RFIs) and Parts Substitution Request. • Document and communicate the building automation system design and revisions. • Adhere to project requirements and company and customer standards of design, programming, and implementation. • Clear communication and proactive expectation setting with manager and project teams both internal and external. • Adherence to safety standards. • Model ethical conduct in accordance with the Carrier Code of Ethics. • Design and program advanced building automation systems, including site-specific configurations and control algorithms using the WebCTRL software suite. • Develop intuitive graphical and text-based interfaces for building automation systems using Eikon and ViewBuilder.

• Lead strategic deployments quarterly, driving eARR with ownership of quality, timelines, and outcomes • Project Manage end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk • Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling • Partner with Engineering and Product, influencing the roadmap with client insights and technical feedback • Lead cross-functional execution across Sales, CS, Product, and Engineering for seamless customer lifecycle delivery • Institutionalize best practices via scalable documentation, playbooks, and knowledge systems to elevate team consistency • Support organizational scalability by forecasting capacity, mitigating pipeline constraints, and reducing future eARR risk • Leverage AI as a core layer for accelerating solution design, implementation, and continuous deployment improvement