Role Description This position is in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN 6), Hampton, VA Medical Center (HVMAC), Office of Access and Transformation, which reports to the Office of the Director. This position is to provide complex and highly-skilled administrative and data support related to clinic profile management. Responsibilities - Data Collection and Analysis: - Involved in an extremely complex blend of computing technology, medical information, communication skills, and leadership qualities in a rapidly changing environment. - Must be well-versed in each database as successful navigation and manipulation are critical to success. - Possess vast computer knowledge in developing and capturing data from VISTA and other VA data sites to understand, analyze, and interpret clinical data at the team service and executive levels. - Clinic Set-up: - Responsible for all aspects of new clinic establishment in VISTA and provides guidance for clinic set-ups and groupings in VSE. - Ownership of the clinic profile request process for new clinic builds, as well as the actual building of clinics. - Expected to have an in-depth understanding of the complexities of clinic set-ups and provide technical guidance to ensure clinics operate as requested. - Clinic Maintenance (Clinic Modifications and Inactivations): - Own the entire workflow process for clinic cancellations and provide guidance for all services. - Review clinic modification, cancellation, remapping, deactivation, and reactivation requests, ensuring adherence to the National Scheduling Directive and local HVAMC policies. - Ensure timely review and approval actions occur for all modifications and clinic deactivation requests. - Clinic Profile Audit: - Review active clinics and provide detailed analysis of findings to management on an annual basis. - Audits may include data inquiries such as character nomenclature length, stop code validation, clinic location accuracy, and appointment letter relevance. - Perform audits using reports available in VISTA and the GPM SAT Tool, and assist with data validation of reported data. - Clinic Utilization Review: - Assist clinics and services in reviewing and understanding clinic utilization data using VISTA or VHA Support Service Center (VSSC) reports. - Review utilization reports to ensure adequate appointment availability and optimal percent utilization rates. - Training and Processes: - Research and identify training needs for HVAMC staff in areas of clinic cancellation and clinic profile requests. - Analyze training needs and make recommendations to supervisors, develop instruction, and conduct training. - Own and oversee the clinic cancellation request process and the clinic profile request process. - Performs other related duties as assigned. Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. - Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression. - Education: Two years of progressively higher-level graduate education, or a master's or equivalent graduate degree, or LL.B. or J.D., if related. - Combination: Combination of specialized experience and education beyond the first year (18 semester hours) to qualify for the GS-09 level. Requirements - Applicants must submit a transcript if qualifying based on education. - Only education or degrees recognized by the U.S. Department of Education may be used to qualify for Federal employment. - If using foreign education, a Certificate of Foreign Equivalency must be submitted with the transcript. Benefits - Work Schedule: Full Time, 8:00am-4:30 pm, Monday- Friday. - Virtual: Authorized. - Relocation/Recruitment Incentives: Not Authorized. - Critical Skills Incentive (CSI): Not Approved. - Permanent Change of Station (PCS): Not Authorized.

• Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes. • Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams. • Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value. • Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics. • Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling. • Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations. • Manage project risks and customer escalations end-to-end in close partnership with delivery and sales. • Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts. • Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers. • Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.

Role Description We're looking for an Affiliate Program Manager to own and scale our TikTok Shop creator/affiliate program from the ground up. This isn't a process-and-execute role. It's a strategic role where you'll architect the program, build creator relationships, drive sales through paid amplification, and grow a community of engaged creators around our brand. You'll work directly with the founder. You'll have full ownership of the TikTok Shop channel — from recruitment through revenue. As the program scales, you'll hire VAs and specialists under you. What You'll Own - Creator Recruitment: Identify, recruit, and onboard the right TikTok creators using EUKA bots, Kalo Data competitor research, and targeted outreach. Build segmented creator lists and bots that consistently generate sample requests every week. - Creator Activation: Turn approved samples into posted videos. Develop content briefs and viral hooks. Personally follow up with creators between sample shipment and first post. Remove friction so creators actually publish. - Revenue Growth: Launch promotional campaigns, run TikTok GMV Max ads behind viral videos, and continuously test commission structures and product seeding to grow revenue and profit per affiliate. - Relationship Management: Capture creator contact info. Build personal relationships with top performers via email, WhatsApp, and direct outreach. Develop retainer programs, newsletters, and exclusive offers that reward and retain top creators. - Ad & Listing Management: Set up and optimize TikTok GMV Max ad campaigns per product. Manage TikTok Shop listing health (titles, images, pricing, promotions). Resolve compliance issues and account violations. - Program Optimization: Continuously refine commission rates, sample approval criteria, creative briefs, promotional offers, and seasonal campaigns. Test, measure, double down on what works. What Success Looks Like - Generate $5,000+ in affiliate-attributed GMV by month 3, scaling to $35,000+ by month 6. - 25 active creators posting at least one video per week by month 3. - 20 new creators making their first sale per month. - 80% month-over-month retention of top-performing creators. - Build a "what works" playbook of winning content hooks, viral video patterns, and top-tier creator profiles. 30 / 60 / 90 Day Plan - First 30 Days — Learn & Set Foundation: Learn AUGO's products and customer demographics, audit the current TikTok Shop affiliate program, master our tools, establish weekly KPI reporting, take over EUKA bot management and daily creator messaging, begin recruiting new creators immediately. - Days 31–60 — Scale, Activate, and Build Content Playbook: Increase weekly sample approvals across product lines, develop creative briefs and content hooks based on top-performing video patterns, identify the first retainer cohort, launch the first promotional campaign or monthly creator contest. - Days 61–90 — Optimize & Systematize: Hit affiliate-attributed GMV targets, document SOPs and record process Looms for every recurring task, build the "what works" playbook, launch the affiliate newsletter, present 90-day results and growth roadmap. Qualifications - 2–3+ years in affiliate marketing, creator outreach, or influencer program management (TikTok Shop experience strongly preferred). - Hands-on experience with TikTok Shop Affiliate Center, EUKA, Kalo Data, or similar creator-discovery platforms. - Proven track record managing influencer / creator partnerships — sample seeding, contact capture, ongoing relationship building. - E-commerce experience (Amazon, Shopify, or similar). - Track record of scaling an affiliate or creator program from the ground up. Requirements - TikTok Shop Seller Center & Affiliate Center proficiency. - CRM management (Google Sheets, Streak, or equivalent). - Email marketing platforms (Beehiiv preferred). - Strong written communication for creator messaging and content briefs. - Data analysis and reporting (Excel / Google Sheets). - Negotiation skills (commission structures, retainer deals). Benefits - Build, Don't Maintain: You're architecting a new channel from scratch. - Direct Line to the Founder: Work side-by-side with the owner without corporate red tape. - Full Channel Ownership: Own TikTok end-to-end — creators, content, ads, listings, compliance, retention. - Path to Leadership: Opportunity to grow into a team lead as the program expands. - Real Impact, Fast: See the direct link between your work and our growth. - Performance Bonuses: Bonuses tied to GMV milestones. - Fully Remote: Work from wherever you're most productive. - A Brand with Proven Traction: Thousands of 5-star reviews on Amazon. - Mission-Driven: Grow a brand that genuinely makes people's lives easier. How to Apply Please submit your resume along with short answers to the following: - What's the most successful creator program or affiliate channel you've ever helped grow? What did you do, and what were the results? - What's your honest read on TikTok Shop's biggest opportunity (and biggest challenge) in 2026? - What's your desired compensation range for this role (base salary + any bonus expectations)? We'll review applications within 48 hours and reach out to qualified candidates for next steps.

• Manage multiple programs or a therapeutic portfolio to maximize pipeline • Partner with executive leadership on program, indication, and portfolio strategy, including prioritization and sequencing • Define and oversee major milestones, decision points, objectives, and inflection points across programs • Lead scenario planning, trade-off analyses, and decision frameworks to support executive decision-making • Ensure alignment across Development, Regulatory, Manufacturing, and Corporate Strategy • Lead and integrate complex cross-functional workstreams across Research, Development, Regulatory, and Manufacturing • Facilitate effective decision-making and accountability across global teams and external partners • Present clear insights, recommendations, and program status to C-suite and senior leadership • Mentor and develop Program Management leaders and strengthen organizational capability • Oversee end-to-end program execution, including activation of new indications post–Go decision • Ensure consistent application of program management standards, dashboards, and governance models • Chair timely, efficient, and action-oriented team meetings to coordinate operations and communications. • Review and validate integrated program plans, timelines, and metrics for accuracy and strategic alignment • Represent Program Management on senior governance forums and key internal or external teams • Oversee integrated, cross-program timelines aligned with enterprise goals • Partner with functional leaders on budgets and forecast planning • Lead portfolio-level scenario and contingency planning to support strategic agility • Ensure data integrity and transparency in executive reporting • Identify and manage program- and portfolio-level risks and mitigation strategies • Communicate risks, opportunities, and trade-offs clearly to executive leadership • Drive continuous improvement of program management processes, tools, and operating models • Lead strategic initiatives to mature the Program Management function as the company grows • All other duties as assigned