• Provide telehealth services to adolescents and young adults in a virtual setting. • Positions available as part-time or full-time W-2. • Minimum 12 hours/week for part-time; evening availability required for full-time.

• Provide telehealth services to adolescents and young adults in a virtual setting. • Positions available as part-time or full-time W-2. • Part-Time: Minimum 12 hours/week; flexible scheduling. • Full-Time: 40 hours/week; evening availability required. • All clinicians participate in case discussions, allowing you to leverage the expertise of others to develop new skills and perspectives. • With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing.

Role Description Provide telehealth therapy and support services for adults experiencing mental health and/or substance use challenges. You'll be part of a collaborative, multidisciplinary team while delivering services remotely via secure platforms. Core Responsibilities - Provide individual, family, or group therapy via telehealth - Complete assessments, treatment planning, and ongoing documentation - Offer case management and community support, as needed - Assist clients in developing coping strategies, wellness routines, and supportive connections - Collaborate virtually with clinicians, nurses, healthcare providers, DCFS, law enforcement, and community partners - Participate in remote team meetings and clinical case staffings Qualifications - Master's degree in counseling and guidance, social work, vocational counseling, psychology, pastoral counseling, or family therapy is required - Must have the education/experience to function as a QMHP (Qualified Mental Health Professional), with the ability to obtain Illinois certification or Illinois licensure within 2 years - Ability to function as an LPHA (with credentials as an LCPC or LCSW), and previous experience working with target populations, is preferred Requirements - Fully Remote – Serving Individuals Across Illinois - Salary Range: $60,000 – $68,000 Annually Benefits - Competitive Salary (state & national level) - Incredible Time Off Package – Full-time staff receive every other Friday off, paid, for wellness - Comprehensive Benefits – Affordable health, dental, vision, EAP, life insurance, short-term disability, retirement plans, and more - Continuing Education & Loan Repayment – CEU opportunities, tuition assistance, and access to National Health Service Corps Loan Forgiveness programs - Wellness Days Every Other Friday – Fully Paid - Partial Fitness Reimbursement, Tuition Assistance & CEU Support - Health, Dental, Vision & Optional Insurance Plans - Retirement Contributions (401k & Roth) - Eligibility for Federal Student Loan Forgiveness (NHSC Site)

Role Description The Overnight Care & Monitoring Representative position combines alarm monitoring responsibilities with customer care and basic to advanced troubleshooting to ensure a positive customer experience during overnight hours. This position plays a critical role in protecting our customers by monitoring alarm activity, dispatching appropriate authorities when needed, and providing exceptional customer support. This role begins August 31, 2026. - Work in a dynamic, collaborative environment supporting customers and teammates. - Handle inbound and outbound customer calls related to: - Basic to advanced troubleshooting - Billing - Alarm activity - General customer inquiries - Navigate multiple applications and systems while prioritizing tasks in a fast-paced environment. - Use strong problem-solving skills to resolve customer concerns and de-escalate situations when needed. - Assist customers with alarm system, security, and home automation questions. - Monitor and process residential and small business alarm signals. - Dispatch appropriate emergency authorities and notify responsible parties when required. - Accurately document alarm activity and customer interactions in company systems. - Complete all alarm and customer care activities in accordance with departmental procedures. - Handle calls from VIP customers and our custom homes division, including celebrities and corporate board members. Qualifications - High school diploma or equivalent required. - Minimum of 1 year of call center experience required. - Minimum of 1 year of troubleshooting experience required. - Strong communication and customer service skills. - Ability to multitask across multiple systems and applications. - Excellent problem-solving and organizational skills. - Ability to work independently and in a fast-paced, constantly changing environment. - Ability to remain calm and focused during emergency situations. - Reliable, dependable, and committed to regular attendance. Benefits - Play an important role in helping save lives. - Paid training and ongoing development opportunities. - Competitive pay and comprehensive benefits package. - 401(k) with company match, medical benefits, paid time off, and additional employee programs. - Career growth opportunities throughout the ADT organization. - Shift differential opportunities for overnight schedules. - Starting pay of $18.00 per hour with a .50 increase in pay every 30 days until reaching $21.00 per hour. - Access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, well-being benefits, and paid time off. - Employees accrue up to 120 hours in their first year, with an increased accrual rate after the first year. - 6 paid holidays.