• Build, maintain, and distribute dashboards and reports that give leadership clear visibility into pipeline health, conversion rates, and revenue performance • Manage and build out deal desk • Own and maintain Salesforce while building out CPQ process • Identify trends, anomalies, and opportunities in revenue data and surface them proactively • Support quota setting, and compensation plan administration in partnership with leadership • Help develop and maintain sales playbooks, process documentation, and enablement resources • Assists the sales teams in the creation, review, and processing of customer contracts to ensure accuracy

• Ensure the quality, organization and reliability of the data used by Marketing and Sales. • Administer and evolve the CRM, automations, integrations and tools that support the revenue operation, including migration, implementation and governance projects. • Map, document and improve processes throughout the customer journey, from demand generation to retention and expansion. • Build dashboards, reports and analyses that support leadership decision-making. • Identify conversion, productivity, activation and retention bottlenecks and propose data-driven solutions. • Support the definition, monitoring and evolution of key Sales & Marketing metrics. • Create automations that reduce operational tasks and increase team efficiency. • Develop commercial prioritization models, deal distribution logic and lead scoring. • Connect marketing, sales, product and customer experience data to generate more comprehensive business analyses. • Explore practical applications of AI to increase productivity, automate processes and improve the quality of analyses.

• Lead and mentor the sales operations team, promoting a culture of excellence, accountability, and continuous improvement • Develop and implement comprehensive sales strategies that align with corporate objectives and drive sustainable growth • Utilize data analytics and market research to derive actionable insights that enhance sales performance and overall customer satisfaction • Oversee sales forecasting, budgeting, and resource allocation to ensure efficient operations and maximum productivity • Collaborate closely with marketing, product, and customer success teams to ensure seamless integration of sales initiatives across the organization • Design and optimize sales processes, ensuring effective training and support for the sales team on new tools and technologies • Establish key performance indicators (KPIs) to measure success and drive accountability across the sales organization • Own and improve efficiency within Salesforce.com • Execute on the Sales Compensation strategy and issues which arise • Build and maintain strong relationships with key stakeholders and clients to support sales initiatives and enhance customer engagement • Stay abreast of industry trends, competitive landscape, and emerging best practices in sales operations to inform strategic planning • Represent the sales operations function in senior leadership meetings, providing insights and recommendations for organizational success

Role Description ZeroFox is on the lookout for a dynamic and strategic Senior Director, Revenue Operations to lead our sales function into its next growth phase. As an integral member of the executive team, this role will be pivotal in driving sales excellence, optimizing operational processes, and enhancing the overall effectiveness of our sales team. You will be responsible for overseeing the implementation of sales strategies, managing sales analytics, and enhancing customer engagement through data-driven decision-making. This is an exciting opportunity to shape the direction of sales operations at ZeroFox, leveraging innovative approaches to foster an empowered sales team that delivers value to our customers and stakeholders. - Lead and mentor the sales operations team, promoting a culture of excellence, accountability, and continuous improvement - Develop and implement comprehensive sales strategies that align with corporate objectives and drive sustainable growth - Utilize data analytics and market research to derive actionable insights that enhance sales performance and overall customer satisfaction - Oversee sales forecasting, budgeting, and resource allocation to ensure efficient operations and maximum productivity - Collaborate closely with marketing, product, and customer success teams to ensure seamless integration of sales initiatives across the organization - Design and optimize sales processes, ensuring effective training and support for the sales team on new tools and technologies - Establish key performance indicators (KPIs) to measure success and drive accountability across the sales organization - Own and improve efficiency within Salesforce.com - Execute on the Sales Compensation strategy and issues which arise - Build and maintain strong relationships with key stakeholders and clients to support sales initiatives and enhance customer engagement - Stay abreast of industry trends, competitive landscape, and emerging best practices in sales operations to inform strategic planning - Represent the sales operations function in senior leadership meetings, providing insights and recommendations for organizational success Qualifications - 10+ years of experience in sales operations, sales management, or a related field, with a proven track record of driving sales excellence - Proficiency in sales forecasting, analytics, and reporting tools. Extensive experience with CRM systems such as Salesforce is required - Demonstrated success in developing and executing sales strategies that deliver measurable results - Experience in cybersecurity or technology sales preferred - Bachelor’s degree in business, sales, marketing, or a related field; Master’s degree is a plus - Willingness to travel as needed to support sales initiatives and meet with clients Benefits - Community-driven culture with employee events - Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture Company Description ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. Equal Opportunity We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.