• Lead and mentor the sales operations team, promoting a culture of excellence, accountability, and continuous improvement • Develop and implement comprehensive sales strategies that align with corporate objectives and drive sustainable growth • Utilize data analytics and market research to derive actionable insights that enhance sales performance and overall customer satisfaction • Oversee sales forecasting, budgeting, and resource allocation to ensure efficient operations and maximum productivity • Collaborate closely with marketing, product, and customer success teams to ensure seamless integration of sales initiatives across the organization • Design and optimize sales processes, ensuring effective training and support for the sales team on new tools and technologies • Establish key performance indicators (KPIs) to measure success and drive accountability across the sales organization • Own and improve efficiency within Salesforce.com • Execute on the Sales Compensation strategy and issues which arise • Build and maintain strong relationships with key stakeholders and clients to support sales initiatives and enhance customer engagement • Stay abreast of industry trends, competitive landscape, and emerging best practices in sales operations to inform strategic planning • Represent the sales operations function in senior leadership meetings, providing insights and recommendations for organizational success

Role Description ZeroFox is on the lookout for a dynamic and strategic Senior Director, Revenue Operations to lead our sales function into its next growth phase. As an integral member of the executive team, this role will be pivotal in driving sales excellence, optimizing operational processes, and enhancing the overall effectiveness of our sales team. You will be responsible for overseeing the implementation of sales strategies, managing sales analytics, and enhancing customer engagement through data-driven decision-making. This is an exciting opportunity to shape the direction of sales operations at ZeroFox, leveraging innovative approaches to foster an empowered sales team that delivers value to our customers and stakeholders. - Lead and mentor the sales operations team, promoting a culture of excellence, accountability, and continuous improvement - Develop and implement comprehensive sales strategies that align with corporate objectives and drive sustainable growth - Utilize data analytics and market research to derive actionable insights that enhance sales performance and overall customer satisfaction - Oversee sales forecasting, budgeting, and resource allocation to ensure efficient operations and maximum productivity - Collaborate closely with marketing, product, and customer success teams to ensure seamless integration of sales initiatives across the organization - Design and optimize sales processes, ensuring effective training and support for the sales team on new tools and technologies - Establish key performance indicators (KPIs) to measure success and drive accountability across the sales organization - Own and improve efficiency within Salesforce.com - Execute on the Sales Compensation strategy and issues which arise - Build and maintain strong relationships with key stakeholders and clients to support sales initiatives and enhance customer engagement - Stay abreast of industry trends, competitive landscape, and emerging best practices in sales operations to inform strategic planning - Represent the sales operations function in senior leadership meetings, providing insights and recommendations for organizational success Qualifications - 10+ years of experience in sales operations, sales management, or a related field, with a proven track record of driving sales excellence - Proficiency in sales forecasting, analytics, and reporting tools. Extensive experience with CRM systems such as Salesforce is required - Demonstrated success in developing and executing sales strategies that deliver measurable results - Experience in cybersecurity or technology sales preferred - Bachelor’s degree in business, sales, marketing, or a related field; Master’s degree is a plus - Willingness to travel as needed to support sales initiatives and meet with clients Benefits - Community-driven culture with employee events - Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture Company Description ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. Equal Opportunity We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

Role Description Join our GTM Strategy & Planning team, the control room driving Gong’s revenue trajectory. We operate at the intersection of elite data engineering, revenue intelligence, and executive strategy. As "Customer Zero," you will leverage the world's richest B2B GTM dataset to architect the systems, insights, and frameworks that define our go-to-market direction. You will serve as a trusted advisor to our Revenue and Executive leadership, transforming complex signals into actionable bets that shape our product focus, market expansion, and revenue health. This is a unique opportunity to combine deep technical rigor with high-level strategic impact at the forefront of the Revenue AI revolution. Responsibilities - Serve as a trusted advisor to the Revenue and Executive leadership team, driving growth through actionable insights, process optimizations, and financial rigor. - Cultivate impactful, cross-departmental partnerships with Marketing, Finance, Product, Enablement, and GTM teams to propel strategic initiatives and planning evolutions. - Champion effective adoption of Gong, focusing on maintaining data integrity and uncovering novel applications for the platform. - Transform Gong data into actionable strategic insights for GTM leadership, spearheading initiatives that demonstrate clear and measurable business impact. - Craft persuasive presentations and thought leadership content to communicate insights internally and externally while driving systematic improvements that reduce manual work and scale impact. - Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term. - Collaborate with Analytics and BI teams to design dashboards/scorecards that drive visibility into performance, productivity, and pipeline and customer health. Qualifications - Degree in Computer Science, Data Science, Business, Economics or related field or equivalent practical experience. - 5+ years of GTM Strategy & Operations experience, with a strong understanding of SaaS business models. - Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes. - Proven organizational and project management skills; able to execute multiple priorities with urgency. - High degree of ownership — not just identifying opportunities, but turning insights into measurable results. - Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level. - Adept at bridging the gap between technical and non-technical partners to distill complex concepts for leadership. - Comfort navigating ambiguous environments, consistently delivering high-quality results. - Proven success analyzing and optimizing territory models, planning & forecasting processes, and headcount/capacity plans. - Ability to extract insights from GTM data and connect product usage to business outcomes. - Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue. - Experience with Gong and CRM systems and tools (e.g., Salesforce). - Strong analytical skills and highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization. - Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights. Preferred Qualifications / Bonus points if you have: - Proficiency in Python scripting to facilitate data processing and workflow automation. - Expertise in dbt for end-to-end pipeline management, including modeling, transformation, testing, and documentation. Benefits - We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. - Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. - Mental Health benefits with covered therapy and coaching. - 401(k) program to help you invest in your future. - Education & learning stipend for personal growth and development. - Flexible vacation time to promote a healthy work-life blend. - Paid parental leave to support you and your family. - Company-wide recharge days each quarter. - Work from home stipend to help you succeed in a remote environment.

Role Description We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the bridge between commercial leadership and the board's view of revenue performance. Key Responsibilities - Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. - AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. - Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. - Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools, including selection, negotiation, implementation and supplier management. - Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. - Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. - Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. - Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. - Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Qualifications - Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end. - A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption. - Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences. - A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy. - Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter, and the discipline to back them with credible numbers. - A good working knowledge of sales compensation design and practices. - The confidence and commitment to hold the commercial team to account on process discipline, comfortable challenging senior peers and raising difficult issues with confidence when standards slip. - Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team. - A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting. - Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies - Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions. - Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent). - Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits - Competitive base salary per year DOE - Fully remote working - 25 days annual leave + your birthday off, rising to 30 days after 5 years of service - Full Christmas shutdown - 35 hour working week - Flexible working hours - Life assurance - Company Share Scheme - Private Family Healthcare - Employee Assistance Programme - Company contributions to your pension - Enhanced maternity/paternity pay - The latest tech including a top of the range MacBook Pro - Offices equipped with well-stocked pantries with food, snacks and drinks when in the office