ICW Group logo
ICW Group

Creating the best insurance experience possible.

Data Operations Manager

Data ScientistData ScientistFull TimeRemoteLeadTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

California

Posted

3 days ago

Salary

$121.6K - $217.7K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglishCloudSQL

Job Description

Data Operations Manager

ICW Group

• Leads enterprise data operations and platform support functions • Oversees operational support and administration of ICW Group’s enterprise data platform • Manages operational activities related to data ingestion, transformation orchestration, monitoring, reconciliation, issue resolution and production support • Establishes operational processes, standards, runbooks, SLAs and support procedures for enterprise data services and platforms • Ensures high availability, reliability, scalability and performance optimization of enterprise data platforms and pipelines • Leads production support activities, root cause analysis, incident management, escalation management and problem resolution for data-related issues • Oversees operational readiness and transition-to-support activities for new data products, integrations and platform enhancements • Partners with Data Engineering teams to ensure production deployments follow operational best practices and governance standards

Job Requirements

  • Bachelor’s degree required in Computer Science, Information Systems, Engineering, Data Management or related field
  • Minimum 8 years of experience supporting enterprise data platforms, data warehouse operations, data engineering operations or related technical operations functions
  • Minimum 3 years of leadership or management experience overseeing technical or operational teams
  • Experience working with Snowflake in enterprise-scale production environments required
  • Experience supporting SQL Server-based data platforms and migration initiatives highly desired
  • Experience with modern cloud-based data ecosystems and enterprise data integration tools preferred
  • Experience in the insurance industry highly desired
  • Experience supporting Agile, DevOps or DataOps operating models preferred

Benefits

  • Generous medical, dental, and vision plans
  • 401K retirement plans and company match
  • Bonus potential for all positions
  • Paid Time Off
  • Paid holidays throughout the calendar year
  • Professional development opportunities

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