• Drives the execution of ACS’s social channel strategy • Executes and operationalizes social media channel strategies to drive audience engagement and growth. • Establishes and maintains processes, workflows, and guidelines for consistency. • Monitors, analyzes, and reports on social media metrics for actionable insights. • Optimizes social content and campaigns using data-driven findings. • Serves as the subject matter expert for the organization’s social media management tool. • Facilitates collaboration between internal business partners and the social team.

Role Description We're looking for a Communications & Social Media Manager to own how Valerie shows up both externally and internally. You'll lead Valerie's social presence, support our partner brands, shape founder thought leadership, strengthen our employer brand, and ensure every communication reflects Valerie's voice, values, and DNA. You'll work closely with Brand, Creative, Copy, Paid Media, Talent Acquisition, Operations, and Leadership to create a consistent brand experience across every touchpoint—from social media and candidate communications to employee onboarding. Success in this role isn't measured by how many posts you publish; it's measured by how consistently Valerie's brand is experienced by founders, customers, candidates, and employees. You could be a great fit if... - You understand that social media is more than posting content—it's about building brands and communities. - You naturally think about brand consistency and notice when messaging, tone, or visuals don't align. - You enjoy balancing multiple brands, campaigns, and priorities without missing deadlines. - You can translate business goals into engaging content that feels native to each platform. - You enjoy working with designers, copywriters, founders, and marketers to bring ideas to life. - You proactively identify opportunities to strengthen Valerie's brand internally and externally. - You believe every candidate and every employee should experience the same high-quality brand from their first interaction onward. - You enjoy improving content workflows, communication processes, and brand systems rather than simply maintaining them. - You're curious about AI and constantly look for better ways to create, manage, and optimise content. Requirements - 2–5 years of experience managing social media, brand communications, or content marketing for consumer, DTC, B2B, or high-growth brands. - Experience managing multiple brands, campaigns, or content calendars simultaneously. - Hands-on experience using Hootsuite or similar social media management platforms. - Experience collaborating with Creative, Copy, Marketing, and Brand teams to deliver high-quality content. - Strong understanding of Instagram, TikTok, LinkedIn, Facebook, and platform-specific content best practices. - Excellent written communication skills with the ability to adapt tone of voice across different audiences and brands. - Experience managing community engagement, online reputation, and social conversations. - Strong organisational skills with exceptional attention to detail. - Comfortable working directly with founders and senior leadership on communications and thought leadership initiatives. Bonus Points - Experience working with DTC or ecommerce brands. - Experience developing employer branding or recruitment marketing content. - Experience creating candidate-facing communications or onboarding materials. - Experience developing or maintaining brand guidelines, tone of voice, or internal communications. - Basic editing skills using Canva or CapCut. - Experience using AI tools to improve content planning, ideation, reporting, or workflow efficiency. - Experience supporting global brands across Australia, New Zealand, Singapore, or the US. What You Can Expect - Meaningful work with visible impact. - High ownership from day one. - Collaboration with experienced founders, operators, and specialists. - A team that values curiosity, initiative, and continuous improvement. - Competitive compensation and the tools you need to do your best work. - Opportunities to grow as Valerie grows. Valerie is committed to building an inclusive workplace where people from different backgrounds, experiences, and perspectives can thrive. We hire based on skills, potential, and the ability to contribute to our team.

Role Description - Plan, create, and publish content for: - LinkedIn - Instagram - Facebook - TikTok - YouTube Shorts - Develop and execute social media strategies for solution25 and our clients - Create editorial calendars and content plans - Write engaging captions, posts, and campaign copy - Plan and coordinate photo, video, and content productions - Collaborate closely with our design, video, marketing, and e-commerce teams - Manage and engage with our social media communities - Analyze KPIs and prepare performance reports - Monitor social media trends and develop new content ideas and formats - Support the growth of our corporate brand, employer branding, and executive personal brands Qualifications - Experience in social media management - Strong understanding of LinkedIn, Instagram, Facebook, TikTok, and YouTube - Creative mindset with a strong eye for high-performing content - Experience planning and managing social media campaigns - Proficiency with Canva, Meta Business Suite, or similar tools - Experience with social media analytics and reporting - Organized, proactive, and able to work independently - Excellent written and spoken English and/or German - Passion for e-commerce, marketing, and digital trends - Previous experience in an agency or e-commerce environment is a plus Benefits - Exciting projects for national and international companies - The opportunity to work at one of the leading e-commerce agencies - A modern work environment with a motivated team - Flexible working hours and remote work opportunities - Professional and personal development - Long-term career opportunities in a fast-growing company - High level of ownership, creative freedom, and short decision-making processes - The opportunity to shape and grow the public presence of solution25

• Own the end-to-end social calendar across LinkedIn, Instagram, Facebook, X, and TikTok — plan, schedule, publish, and maintain a consistent posting cadence without being chased for it. • Write scroll-stopping copy and hooks native to each platform — not one post reformatted five ways. • Use AI tools (ChatGPT, Claude, Midjourney, and the like) to accelerate ideation, drafting, and production — while keeping brand voice human and on-point. • Track performance weekly — reach, engagement, follower growth, CTR — and turn the numbers into "here's what we change next week," not just a screenshot. • Run community management: reply to comments and DMs, spark conversation, and build genuine engagement, not vanity metrics. • Stay ahead of platform trends, formats, and algorithm shifts, and bring at least one new tested idea to the table each week.