• Define and execute the marketing technology roadmap to support global campaigns, personalization, and lead management across digital channels. • Oversee the management and integration of web, marketing automation, customer data, and content management platforms. • Lead analytics strategy to measure performance, improve attribution, and drive actionable insights that optimize marketing ROI. • Partner with marketing, IT, data, and sales teams to ensure technology aligns with business objectives and enhances customer experiences. • Identify opportunities to leverage AI and automation to scale content delivery, optimize workflows, and enhance audience targeting. • Ensure adherence to global data privacy and consent regulations (GDPR, CCPA, ePrivacy). • Manage vendor relationships, contracts, and managed service providers (MSPs) to ensure value delivery and operational excellence. • Lead, mentor, and develop a team of marketing technologists, analysts, and platform administrators to build best-in-class capabilities. • Oversee technology budgets and ensure efficient allocation of resources.

• Develop and execute the analytics strategy for the People Relations & Enablement function • Define, measure, and monitor key metrics that support enterprise decision-making and risk mitigation • Design and deliver executive dashboards, scorecards, and reports that provide actionable insights • Analyze people-related data to identify trends, emerging issues, organizational hotspots, and systemic risks • Translate complex data into compelling narratives and recommendations for senior leaders and stakeholders • Provide insight-driven guidance that helps leaders understand root causes and make informed decisions • Partner with Technology, Workforce Analytics, Compliance, and Legal teams to ensure data integrity, governance, and confidentiality • Establish data definitions, reporting standards, and governance processes that promote consistency and transparency • Support automation initiatives and real-time reporting capabilities that enhance operational effectiveness • Measure the impact of investigations, training initiatives, policy implementation, and resolution strategies • Identify opportunities for early intervention and prevention by leveraging analytics to reduce recurring issues • Create feedback loops that inform policy development, training strategies, and continuous improvement efforts • Advance a proactive, data-informed People Relations & Enablement operating model focused on organizational health and trust.

Role Description Pharmacist - Data Analytics LOCATION: This is a virtual eligible role. You must be within a reasonable distance of a PulsePoint. HOURS: General business hours, Monday through Friday, local time. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidates reside within a commuting distance from an office. Responsible for managing the selection and utilization of pharmaceuticals and supports core clinical programs such as DUR, DIS and formulary management. Please note: This is NOT a dispensing role; it is an analytics role. You must be a licensed pharmacist in the U.S., and you must be proficient in the tools listed under "preferred qualifications". Primary duties may include, but are not limited to: - Researches and synthesizes detailed clinical data related to pharmaceuticals. - Prepares and presents therapeutic class reviews and drug monograph information to the Pharmacy and Therapeutics Committee. - May review and approve or deny coverage for pharmaceuticals based on medical necessity criteria, and coordinates with internal stakeholders or health plan medical directors as needed. - Serves as a clinical resource to other pharmacists on areas such as prospective, inpatient and retrospective DURs and provides dosage conversion and clinical support for therapeutic interventions. - Prepares information for network physicians. Qualifications - Requires BA/BS in Pharmacy. - Minimum of 2 years of managed care pharmacy (PBM) experience or residency in lieu of work experience; or any combination of education and experience, which would provide an equivalent background. - Requires a registered pharmacist. - Current unrestricted Pharmacist license from the state in which you reside is required. Requirements - Experience working with Tableau or Power BI is absolutely essential for this role! - Experience working with tools like SQL, Python and R is very strongly preferred. - You must have data analytics experience for this position. - PharmD preferred. - Experience working with Medicare and STARS data strongly preferred. - Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Benefits - Merit increases. - Paid holidays. - Paid Time Off. - Incentive bonus programs (unless covered by a collective bargaining agreement). - Medical, dental, vision benefits. - Short and long term disability benefits. - 401(k) + match. - Stock purchase plan. - Life insurance. - Wellness programs. - Financial education resources.

• Develop statistical models and analytical frameworks that measure the impact of marketing, sales, and customer success initiatives on pipeline, bookings, ARR, renewal, and expansion • Analyze the effectiveness of paid media investments, including channel performance, return on advertising spend (ROAS), customer acquisition cost (CAC), and marketing ROI • Build predictive models to identify drivers of customer acquisition, free trial conversion, customer retention, expansion, and churn • Design and evaluate experiments to measure incremental business impact and inform strategic investment decisions • Partner with cross-functional stakeholders to define success metrics and build measurement strategies across the customer lifecycle • Develop forecasting models to support revenue planning and investment decisions • Communicate analytical findings to senior leaders through clear storytelling and data visualization, translating complex analyses into business recommendations • Continuously improve data quality, measurement methodologies, and analytical best practices across the organization