Senior Product Manager, ECOMMERCE
Location
Canada
Posted
4 days ago
Salary
$126K / year
Seniority
Senior
Job Description
Senior Product Manager, ECOMMERCE
Dutch Business Network
• Own the full P&L for Dutch’s ecommerce business — across both prescription and non-prescription products — setting targets, tracking performance, and driving accountability across revenue, margin, and profitability. • Proactively identify the highest-value opportunities for product sales — assessing market signals, platform data, and customer needs — then determine what is required to pursue them and drive cross-functional execution to deliver. • Define and evolve the product assortment strategy across both prescription and OTC categories — balancing pet-health relevance, commercial potential, and brand trust. • Monitor market trends, competitor moves, and emerging product categories to keep Dutch ahead of the curve. • Partner deeply with Dutch's AI team to build a personalized product recommendation engine grounded in our EMR data and vet-issued insights — creating experiences no traditional retailer can match. • Define the data inputs, recommendation logic, and feedback loops needed to surface the right products to the right pet parents at the right moment. • Champion a data-first culture across the commerce business: use analytics to prioritize, test, learn, and iterate quickly. • Lead the full reimagination of Dutch’s product storefront — from concept through execution — partnering closely with our Creative Director, UX Lead, and Engineering team to build an experience that is both vet-credible and commercially effective. • Own the merchandising strategy: curate and manage product collections, design promotional calendars, and think holistically about how categories, bundles, and campaigns work together to drive conversion and repeat purchase. • Define and implement the right selling mechanisms across Rx and OTC — subscriptions, auto-refills, bundles, vet-recommended collections, and promotional offers — ensuring a cohesive experience that feels tailored, not transactional. • Own the conversion funnel and continuously optimize through testing and iteration. • Manage the underlying data that brings out products to life and create a strategy around how we store and maintain metadata for our products. • Manage the product catalog lifecycle — from onboarding to performance review and sunset decisions. • Continuously scout for hot new products, emerging brands, and category innovations that align with our pet parents' needs.
Job Requirements
- 7+ years of experience in product management in ecommerce, marketplace, or consumer product businesses — with a track record of driving meaningful revenue growth, preferably within a startup environment
- Demonstrated experience owning a P&L and managing to margin and profitability targets, not just top-line metrics.
- Deep comfort with data: you know how to read it, question it, and turn it into decisions and recommendations.
- Experience working cross-functionally with product, design, engineering, and data science teams to build and ship.
- Strong commercial instincts — you can identify a market opportunity, build a business case, and execute a plan to capture it.
- Exceptional drive and self-motivation: you set ambitious goals, hold yourself accountable, and find a way to win.
- Curiosity that does not quit — you are always asking why, looking for the next edge, and learning fast.
- Experience in pet, health & wellness, or subscription ecommerce.
- Background working with AI/ML-powered personalization or recommendation systems.
- Experience leading a storefront or marketplace redesign from concept to launch.
- Familiarity with vendor negotiations, wholesale buying, or marketplace supplier management.
- Startup or high-growth company experience where resourcefulness and speed were table stakes.
Benefits
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Flexible PTO
- Mental Wellbeing Options
- Robust Holiday Schedule
- Retirement savings plan
- Growth Opportunities
- Significant growth trajectory — you will be building something that matters, at scale, right now.
- True ownership: this is your business to define, build, and grow. Real authority, real accountability, real upside.
- Unique data advantage: Dutch's EMR and vet-recommendation dataset is a moat no competitor can easily replicate.
- Mission that resonates: we are genuinely improving the health and happiness of pets and the families who love them.
- Collaborative, high-talent team that moves fast, debates hard, and ships with care.
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