• Handle losses and claims for property and casualty insurers • Examine insurance policies and other records to determine insurance coverage • Interview, telephone, and/or correspond with claimant and witnesses regarding claim • Consult police and hospital records and inspect property damage to determine extent of company's liability and varying methods of investigation according to type of insurance • Estimate cost of repair, replacement, or compensation • Prepare report of findings and negotiate settlement with claimant • Recommend litigation by legal department when settlement cannot be negotiated • Attend litigation hearings • Revise case reserves in assigned claims files to cover probable costs • Assist in preparing loss experience report to help determine profitability and calculate adequate future rates

• Assigned as owning adjuster when injury exposure is identified • Handles complex 1st and 3rd party auto liability cases involving injury, including complexity litigated cases with defense attorney involvement • May handle 1st party medical payment and PIP claims • Responsible for managing, investigating, and negotiating claims, including collaborating with defense counsel to identify strategy for negotiations • Provides input as the face of the organization via phone or in attendance on video or in-person at mediations and settlement conferences for litigation claims • Interacts directly with defense counsel providing direction, authority for resolution and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims • Making coverage determinations and advising customers as to proper course of action related to coverage issues • Conducting investigative work of a complex nature (interviewing witnesses; obtaining and analyzing evidence, including medical records; deciding whether an independent medical examination is warranted; etc.) • Direct defense counsel in non-litigated or litigated claims • May require appearing at and representing the insureds at arbitrations and trials • May require testimony in a deposition setting • Evaluate defense counsel fees and cost for reasonableness and resolve • Evaluating potential for subrogation and initiating initial notice of subrogation request • Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies • Presenting cases in Committee setting when seeking above settlement authority level; thereafter, independently negotiating and settling the claim • Will develop and present executive summaries on individual claims to external clients and internal executives in a virtual setting to gain alignment with client on next steps, and settlements • Handles most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking • Will handle claims in most geographic venues • Handles claims involving any vehicle types that may include, but is not limited to auto, motorcycles, scooters, recreational vehicles, trucks, and remote-controlled delivery vehicles • Understands and handles claims in line with any applicable insurance program agreements, claim service level agreements • Plays a direct role in the development of other adjusters through mentorship, training, and coaching

• Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud, and claim resolution • Complete quality investigations by gathering pertinent information • Conduct thorough analysis of liability and continually assess exposure and evaluate for accurate reserves • Work toward the resolution of claims files and take full charge of claim from inception to resolution • Ensure that claims payments calculated accurately and are issued in a timely and accurate manner • Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies • Maintain a diary to follow claim progress on all claims • Determine liability for permanent disability, mitigation of costs and resolution of claim • Oversee litigation and coordination of claim with defense team

Role Description The Loss Adjuster plays a critical role in AgCentric’s claims operations by conducting field inspections, evaluating crop damage, and determining accurate indemnity payments in accordance with MPCI program guidelines. This position requires strong agricultural knowledge, attention to detail, and a thorough understanding of RMA procedures and compliance standards. Job Responsibilities - Conduct field inspections to assess crop damage and verify loss conditions in accordance with RMA and MPCI program standards. - Collect and document relevant data including planting records, production history, and physical evidence of loss. - Complete and submit accurate claim documentation within required timeframes, ensuring compliance with federal and carrier guidelines. - Communicate professionally with policyholders and agents to explain findings, gather information, and resolve discrepancies. - Utilize approved adjusting tools and software to calculate indemnities and finalize claims. - Maintain current knowledge of crop types, farming practices, and regional agricultural conditions relevant to assigned territories. - Participate in ongoing training and continuing education to maintain adjuster proficiency and licensing requirements. - Collaborate with claims leadership and QA personnel during periodic evaluations and reviews, including participation in TPER and TPEP processes. - Adhere to company policies and ethical standards while representing AgCentric in the field. - Other loss adjusting duties and projects as assigned. Qualifications - Bachelor’s degree preferred. - 2+ years of progressive experience working with crop insurance claims. Requirements - CAPP – Crop Adjuster Proficiency Program accreditation required. - Valid driver’s license. Technical/Functional Skills - MPCI loss adjustment procedures and guidelines. - Field inspection and crop damage assessment. - Crop appraisal methodologies and documentation. - Policyholder and agent communication. - Use of adjusting software and mobile inspection tools. - Regulatory compliance with RMA and carrier standards. - Knowledge of regional crop types and farming practices. - Measurement techniques and evidence collection. Behavioral Skills - Effective communication. - Interpersonal skills. - Attention to detail. - Decision making. - Problem-solving. - Continuous learning. Benefits - Comprehensive and best-in-class benefits package. - Paid time off for company holidays, vacation, sick and personal days. - Paid parental leave. - Mental health services. Salary Information The target salary range for this position is $71,225.00 - $82,500.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. Accommodations We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com.