Role Description The Loss Adjuster plays a critical role in AgCentric’s claims operations by conducting field inspections, evaluating crop damage, and determining accurate indemnity payments in accordance with MPCI program guidelines. This position requires strong agricultural knowledge, attention to detail, and a thorough understanding of RMA procedures and compliance standards. Job Responsibilities - Conduct field inspections to assess crop damage and verify loss conditions in accordance with RMA and MPCI program standards. - Collect and document relevant data including planting records, production history, and physical evidence of loss. - Complete and submit accurate claim documentation within required timeframes, ensuring compliance with federal and carrier guidelines. - Communicate professionally with policyholders and agents to explain findings, gather information, and resolve discrepancies. - Utilize approved adjusting tools and software to calculate indemnities and finalize claims. - Maintain current knowledge of crop types, farming practices, and regional agricultural conditions relevant to assigned territories. - Participate in ongoing training and continuing education to maintain adjuster proficiency and licensing requirements. - Collaborate with claims leadership and QA personnel during periodic evaluations and reviews, including participation in TPER and TPEP processes. - Adhere to company policies and ethical standards while representing AgCentric in the field. - Other loss adjusting duties and projects as assigned. Qualifications - Bachelor’s degree preferred. - 2+ years of progressive experience working with crop insurance claims. Requirements - CAPP – Crop Adjuster Proficiency Program accreditation required. - Valid driver’s license. Technical/Functional Skills - MPCI loss adjustment procedures and guidelines. - Field inspection and crop damage assessment. - Crop appraisal methodologies and documentation. - Policyholder and agent communication. - Use of adjusting software and mobile inspection tools. - Regulatory compliance with RMA and carrier standards. - Knowledge of regional crop types and farming practices. - Measurement techniques and evidence collection. Behavioral Skills - Effective communication. - Interpersonal skills. - Attention to detail. - Decision making. - Problem-solving. - Continuous learning. Benefits - Comprehensive and best-in-class benefits package. - Paid time off for company holidays, vacation, sick and personal days. - Paid parental leave. - Mental health services. Salary Information The target salary range for this position is $71,225.00 - $82,500.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. Accommodations We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com.

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages) • Identifies customer needs and works to meet those needs using appropriate customer service skills. • Partners to determine subrogation or fraud potential and how to handle. • Exhibits basic understanding of insurance policies written by the company. • Plays a key role in supporting customers during automobile accidents by thoroughly investigating each claim and confirming the facts of loss.

• Investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision. • Inspect claims and contact involved parties in a timely manner. • Investigate circumstances of claims as required for coverage determination, cause, and compensable damages/reserves. • Examine insurance policies and other records to determine insurance coverage. • Prepare estimates for cost of repair and/or replacement. • Conduct interviews with claimants and witnesses regarding submitted claims. • Negotiate and settle both 1st and 3rd party claims. • Address salvage and subrogation as required by the client. • Maintain client relationships to assure repeated business referrals.

• Under the direction of the Pre-SIU Supervisor, the Pre-SIU Adjuster is responsible for conducting the initial investigation of automobile claims involving perils with a high propensity for fraud. • Identify potential fraud indicators, ensure timely and well-documented investigations. • Refer appropriate cases to the Special Investigations Unit (SIU) for further handling. • Performs tasks such as social media investigations, database searches, credit checks, and background checks. • Investigate, evaluate, and resolve automobile claims related to theft, fire, vandalism, and other suspicious loss types. • Document investigations and findings while ensuring compliance with state and federal laws and company policies.