Role Description The Development and Operations Associate (Part-Time) will play a critical role in supporting the internal operations of the Development team by facilitating high-impact fundraising campaigns and partnerships to ensure the long-term sustainability of StartOut. Supervised by the Director of Development, this role will focus on developing and implementing fundraising strategies, collaborating with cross-functional teams to manage large-scale projects, and supporting the frontline fundraisers to advance StartOut’s mission. The position also provides administrative support to the Board of Directors and senior leadership, and manages the organization’s inbox. The ideal candidate will be highly organized and detail-oriented, possess excellent communication and collaboration skills, and have a strong interest in development/operations work. Qualifications - Organized: Proven background in organization and detail orientation. - Proficient in Salesforce: Knowledge of navigating Salesforce or a similar CRM. - Collaborator: Recognized success in creating relationships with cross-functional teams. - Communicator: Proven skill in distilling complex information into compelling narratives. - Operations Management: Experience in managing complex projects and balancing competing priorities. - Service Delivery and Adaptability: Commitment to outstanding service and flexibility in change. - Mission and Culture Alignment: Awareness and support for StartOut’s mission and vision. Requirements - Proficiency with Salesforce (or a similar database system) is preferred. - One-to-two years of successful experience in fundraising or high-level sales. - Corporate fundraising experience is preferred but not required. - Demonstrated ability to work collaboratively in a team-based environment. - Excellent communication, presentation, business development, organization, and computer skills required. - Experience organizing Google Drive. - Knowledge of using AI to augment work is a huge plus. Benefits - $25/hr; 20 hrs per week - Unlimited time off - Professional development stipends - Work from home equipment

• Own the flow of work between the Affiliate/Vendor teams and Software Development • Gather and clarify requirements before work begins • Create and manage tasks in Teams and ClickUp • Track progress and remove blockers • Keep stakeholders informed of timelines and delivery • Grow into helping prioritise work and influence operational decisions

• Oversee the overall performance of Evergreen-aligned (EGA) patients across all markets and payers • In close dyad partnership with the Chief Clinical Officer, lead the buildout and growth of EPG as a scalable virtual care delivery model, ensuring the infrastructure, workflows, and team are positioned to expand across markets • Develop and deploy strategy to implement standardized quality programs that drive maximum performance and quality outcomes across all markets and payers • Own and manage the EGA P&L • Develop and maintain dashboards and reports to track KPIs; monitor performance and drive action plans to address gaps • Collaborate with key internal and external stakeholders to drive performance in overall engagement, documentation, quality, and total medical expense • Lead the ongoing management of value-based partnerships, including addressing payer issues and ensuring adherence to contractual obligations • Provide strategic and operational oversight of the PES function, ensuring the team is effectively reaching, engaging, and scheduling patients into care • Set clear productivity and performance expectations with KPI targets; drive accountability for team capacity utilization and outreach effectiveness, identifying and removing barriers to patient access. • Own and manage the PES program budget • Partner with clinical leadership to align outreach efforts with provider availability and evolving capacity needs • Partner with Marketing and Tech teams to develop and execute patient engagement campaigns that drive awareness, outreach effectiveness, and scheduling conversion • Continuously improve outreach models, workflows, and tools to scale PES operations as EPG grows • Manage, coach, and develop the EPG and PES teams, fostering a high-performance culture with clear expectations, regular feedback, and professional growth opportunities • Drive cross-functional collaboration across clinical, operations, quality, and technology teams to ensure alignment with organizational priorities and patient care goals. • Other duties consistent with this role, as assigned.

• Lead FinOps initiatives, promoting governance, financial efficiency and cost transparency for cloud services • Manage the financial operations of AWS, Azure, GCP and other platforms used by the organization • Conduct consumption analyses, identify variances, trends and optimization opportunities • Prepare forecasts, support budget planning and monitor the financial execution of cloud investments • Develop metrics and executive dashboards to track costs, consumption and operational efficiency • Support the definition and evolution of Showback, Chargeback and Cost Allocation models • Partner with Engineering, Architecture and Product teams to embed financial efficiency into technical decisions from the start of the development cycle • Lead optimization initiatives related to Savings Plans, Reserved Instances and other cost-reduction mechanisms • Automate financial analysis and management processes using Artificial Intelligence • Facilitate meetings with technical and executive stakeholders • Promote FinOps culture by sharing best practices, providing training and driving continuous improvement.