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Aftermarket Sales Manager
Location
United States + 1 moreAll locations: United States | Canada
Posted
5 days ago
Salary
$101K - $135K / year
Seniority
Lead
Job Description
Aftermarket Sales Manager
Sandvik
Role Description Rock Processing, Mobile Crushing & Screening Solutions is looking for an Aftermarket Sales Manager, North America. This role can be located in any location, USA. Responsible for the Aftermarket Sales for the Mobile Crushing and Screening business, the successful candidate will work closely with the direct customers and the distributor network, supporting the team and providing the best solutions for customers/distributors to achieve the highest quality, product, and customer service standards. - Preparation, agreement with the person in charge, and the backline of the budget and its compliance annually. - Execution of Lifecycle strategies in the territory and reports on activities and improvements in Lifecycle. - Coordinate all those responsible and ensure compliance with the strategy. Key responsibilities include: - Sales Strategy and Revenue Growth - Develop and execute strategic plans to drive revenue growth in the aftermarket sector, focusing on spare parts, maintenance services, warranty extensions, and product upgrades. - Set sales targets and KPIs for aftermarket sales performance and ensure these targets are met or exceeded. - Identify key customer segments and target markets within the Distributor territory for aftermarket products and services. - Collaborate with the marketing team to develop targeted campaigns, promotions, and pricing strategies for aftermarket offerings. - Customer Relationship Management - Build and maintain strong relationships with key mining customers and distributors. - Provide consultative selling, addressing customer needs, and recommending aftermarket solutions. - Manage customer/distributor accounts to ensure high satisfaction, repeat business, and long-term retention. - Address and resolve any customer complaints or issues related to aftermarket products or services promptly and professionally. - Market Analysis and Reporting - Conduct regular market analyses to track industry trends, competitive pricing, and new product/service opportunities. - Monitor sales performance, prepare reports on aftermarket sales metrics, and make data-driven recommendations for improvements. - Utilize digital tools to track the active fleet, gap analysis, and consumption model across the product range. - Stay up-to-date with industry regulations, technological advancements, and product updates. - Sales Operations and Forecasting - Oversee the preparation of sales forecasts, budgets, and sales plans for the aftermarket segment. - Track inventory levels and coordinate with supply chain teams to ensure that aftermarket products and parts are adequately stocked. - Ensure that the sales team adheres to standard operating procedures (SOPs) for the aftermarket sales process. - Pricing and Contract Negotiation - Lead pricing negotiations with customers, ensuring competitive and profitable pricing. - Negotiate and finalize service and supply contracts, warranty agreements, and extended service offerings. - Ensure that pricing structures and service contracts align with company policies and market conditions. - Safety and Environment - Complies with SMC safety policies and applicable government, customer, or industry regulations. - Identifies and reports any unsafe work habits. - Strives to find safer ways for customers to work with Sandvik’s products. - Personal Leadership - Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures. - Stays current on industry developments, competitive offerings, and issues affecting sales and customers. - Takes responsibility for personal development and enhancement of skills. - Proactively ensures community involvement within the area of responsibility. Qualifications - Bachelor's degree plus minimum 5 years experience in sales roles or total experience of 9 years in sales in aftermarket products. - 2 years in leadership/managerial role. Requirements - Previous experience working in roles such as Area Sales Manager, Business Development Manager, Key Account Manager having sold aftermarket products. - Proven sales experience – successfully developing customer relationships to demonstrate sales/revenue growth year on year. - Experience in sales forecasting, demand planning, and reporting. - Utilizing tools such as an ERP system. Benefits - Comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance. - Outstanding 401(k) retirement savings plan. - Opportunities for professional competence development, training, and career advancement. Company Description Sandvik has a strong platform based on our world-class R&D capabilities and premium, high-tech products. We are at the forefront of automation, digitalization, electrification, and sustainability is an integral part of how we do business. - Business area Rock Processing is a global leading supplier of equipment, tools, parts, service, and solutions for processing rock and minerals in the mining and construction industries. - Focus lies on bringing value to customers through high-performing products that increase productivity and safety.
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