• Lead, mentor, and help in the development of Support Desk team members and Team Leads, and support engineers. • Implement and improve IT service management processes (ITSM). • Communicate service status, risks, and improvement initiatives. • Serve as the primary escalation point for service issues. • Plan workforce capacity and forecast support demand. • Identify root causes and drive permanent resolution through problem and change management.

Role Description Accurate Group is seeking an experienced, Certified Desktop Staff Appraiser to join our growing team. This opportunity is in the Los Angeles County, California market, working remotely and not having to come into an office location. - Complete desktop real estate appraisals that are compliant with Federal and State laws, as well as being done in accordance with Uniform Standards of Professional Appraisal Practice (USPAP). - Collaborate in a team environment providing feedback on process and role improvement. - Communicate with direct management to report any issues or concerns and additionally with the coordinators to provide precise ETA’s and updates on reports in queue. Communication is to remain professional and concise. - Expected productivity is based on the report types received and completed throughout the month. - Complete training and conference calls as required. - A minimal number of reports returned are expected. - Complete assignments on / or before the due date. Qualifications - Minimum of 2 years active appraisal experience. - Must be located in Los Angeles County, California for this position. - Current Real Estate Appraiser Certification is required for the State of California. - Proficient in Technology to complete the daily tasks. - Effective communicator using Outlook email, Teams, cell phone, etc. - Experience using Word, Excel, and PowerPoint. - Self-motivated and ability to work remote. - Good verbal and written communication skills are needed. - Ability to work in a fast-paced environment. - Ability and willingness to work overtime as needed. - Work 8 hours per day/5 days per week. Requirements - Certified Residential Appraiser License for California (Required). Benefits - Potential for monthly bonus for yielding a higher production of reports than the required quota. - MLS, license fees, continuing education, covered by company. - 401K with employer matching. - Full medical, dental, vision, HSA, and life insurance (available day 1). - Paid time off (PTO and Holiday pay).

• Provide relevant knowledge, experience, and expertise to Yellow Brick core team and clients. • Serve as a Subject Matter Expert (SME) for specialty services/service lines and other industry standards. • Identify project risks/concerns, recommend solutions, and work with the project team to mitigate them. • Ensure project deliverables adhere to Yellow Brick standards and are completed within the project’s expected timeframe. • Facilitate and manage meetings and workgroups and contribute to the development of project deliverables. • Track project work, hours, and expenses and provide a summary of work completed for the monthly summary. • Conduct research and provide recommendations for implementation at Yellow Brick to leadership. • Identify best practices in the industry and share them with the team. • Develop or improve tools, processes, and methodologies for Yellow Brick projects. • Continuously seek opportunities to increase customer satisfaction and client relationships. • Maintain confidentiality with Yellow Brick and CannonDesign property, tools, methods, and company information. • Adhere to all Yellow Brick, CannonDesign, and client policies, procedures, and protocols. • Perform other duties as assigned.

Role Description Wider Circle is hiring an Associate Care Advocate to join our Care Delivery team. This is an entry-level job with a clear path to move into a more senior role. In this job, you will: - Call patients by phone to learn what challenges affect their health. - Help connect them with services and keep clear, accurate notes about each call. We are looking for someone who is kind, organized, and excited to help people in their community. You will do well in this role if you: - Care about helping others and want to reduce health inequity. - Build trust quickly, listen well, and communicate clearly. - Stay organized under pressure and take privacy and accuracy seriously. Qualifications - A high school diploma or GED is required. - A degree in Human Services, Public Health, or a related field is a plus. - Speaking both English and Spanish (or another language) is strongly preferred. - A Community Health Worker (CHW) certificate is preferred. - Experience in healthcare, social services, or community work is helpful but not required. - Comfortable speaking with many different types of people by phone. - Comfortable using websites and apps to enter and track data. - Able to adapt in a fast-moving work environment. - Able to manage your own tasks, stay on top of notes, and meet goals without close supervision. - Willing to complete our onboarding program, which includes call practice, documentation exercises, and role-play. - Willing to complete a drug test and background check before starting. Requirements You must be able to: - Sit, stand, and walk as needed. - See and hear well enough to speak with patients by phone and in person. - Type and use multiple computer programs at once while talking. - Have a strong internet connection and a quiet, private space for patient calls. Benefits - Pay: $18–$20 per hour - Performance bonuses - A clear path to advance to a senior Care Advocate role - Medical, dental, and vision insurance - 401(k) retirement savings plan - Paid time off - Employee Assistance Program - Flexible Spending Accounts for health care and dependent care - Health Savings Account - Voluntary disability coverage - Basic life and accidental death insurance - Adoption assistance - Paid training to earn your Community Health Worker (CHW) certificate - A chance to love your work, keep learning, and grow with us!