• Help the founder stay clear, prepared and focused. • Manage the founder’s diary, schedule, priorities and time. • Own inbox management, triaging messages, and drafting responses. • Track open loops across clients, projects, events, suppliers, and follow-ups. • Ensure the founder has the right information ahead of meetings, calls, and events. • Support team follow-up and internal coordination, ensuring actions are followed up on. • Plan and coordinate the founder’s travel, events, and in-person moments. • Support the founder’s external presence, especially on LinkedIn. • Improve the efficiency of the founder and business by creating better systems and processes. • Support the founder’s personal logistics with discretion and good judgement.

Role Description We're looking for a Chief of Staff to act as the CEO's strategic right hand and force-multiplier across a growing group of companies spanning healthcare, media, and software. You will keep the CEO organised, informed, and focused; own the operating rhythm, priorities, and reporting; oversee day-to-day finance and operations; and take work off the CEO's plate across both business and personal life. This is not a traditional executive assistant role. - Own recruitment end to end - Manage monthly financials - Lead cross-functional projects - Represent the CEO with partners and suppliers as a trusted proxy Full training on all company systems and processes will be provided — no prior healthcare experience is required. If you are highly organised, genuinely AI-native, proactive by default, and take pride in making a high-performing CEO more effective, this role is a strong fit. Qualifications - Proven experience as a Chief of Staff, Executive Assistant, or Operations Lead supporting a founder or CEO, remote experience welcome - Strong organisational and project management skills with the ability to manage multiple priorities across parallel workstreams simultaneously - Solid finance and bookkeeping competency including profit and loss preparation, payroll, expense tracking, and budget management - Genuinely AI-native with confidence using Claude, ChatGPT, and similar tools daily for research, drafting, and workflow optimisation - Excellent written English with a clear, professional, and warm communication style - Highly proactive, reliable, and discreet with the ability to handle sensitive business and personal information with full confidentiality - Comfortable with spreadsheets, dashboards, and reporting tools - Full-time availability during UK business hours Requirements - Experience supporting a founder or CEO across multiple business entities simultaneously - Background in healthcare, pharmacy, media, or software company environments - Experience owning recruitment end to end including sourcing, screening, and offer management - Familiarity with tools such as Notion, Zapier, Calendly, or similar operations and automation platforms - Prior experience managing both professional and personal delegations for a principal Benefits - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you're most productive - This role requires availability during UK business hours - High-ownership, high-trust role with direct impact on how the business operates day to day How to Apply Please include: - Your updated resume - A short Loom video (1 to 2 minutes) introducing yourself, describing your experience supporting a founder or CEO, and walking through a specific example of a system or process you built that meaningfully reduced your principal's workload Only candidates who submit a Loom video will be moved to the next step of the hiring process. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record a video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

• The Deputy Chief of Staff serves as the strategic deputy and trusted partner to the Chief Executive Officer and Chief of Staff. • Acting as an extension of the CEO's Office, this executive operates in a generalist capacity, leading special projects, driving strategic initiatives, coordinating cross-functional efforts, and ensuring enterprise priorities are executed effectively. • Rather than owning a single business function, the Deputy Chief of Staff is deployed wherever executive leadership requires additional capacity, analysis, coordination, or execution. • The role serves as the CEO Office's right hand, helping transform strategic priorities into measurable results. • Executive priorities and strategic initiatives are delivered on time and with high quality. • Cross-functional initiatives are coordinated effectively with minimal bottlenecks. • Executive commitments are tracked and completed with strong follow-through. • Operational processes and executive reporting are continuously improved. • The CEO and Chief of Staff can rely on you as a trusted strategic partner who exercises sound judgment and discretion.

• Drive strategic execution across finance super app priorities. • Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability. • Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations. • Prepare concise decision memos, board / leadership materials, execution plans and performance reviews. • Identify gaps, risks and dependencies before they become serious blockers. • Help leadership make sharper trade-offs on people, capital, product and market priorities. • Own special projects that require senior judgement and cross-functional authority.