Since 1987, Avid Technology has been providing industry-leading tools that enable content creators to make, store, manage, distribute, and monetize their work.
Ecommerce and Salesforce Platform Developer
Location
EST (UTC-5)
Posted
20 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Ecommerce and Salesforce Platform Developer
Avid Technology
Role Description Avid is seeking an Ecommerce and Salesforce Platform Developer to join our Enterprise Technology team as Service cloud expert with CPQ exposure. We are looking for a self-motivated expert to own and advance our Salesforce Platform. This individual will design, build, and support Salesforce Service cloud solution, Billing/CPQ systems with keen focus on Case Management, Omnichannel, Enhanced Chatbot. What You Can Deliver - Configure and customize Salesforce platform features: Service Console, Omni-Channel, Case Management, and Knowledge Base - Design and implement Salesforce solutions for: - CPQ, Billing, Orders, Invoices, and digital subscription lifecycle - Product catalogs, pricing, bundling, renewals, upgrades, and cancellations - Build and manage recurring billing models (monthly, annual, usage-based) - Develop and maintain Salesforce components using: Apex, Lightning Web Components (LWC), Flows, and validations - Design and manage integrations with: - ERP systems (NetSuite, RevPro) - eCommerce platforms, payment gateways, and middleware (Workato) - REST/SOAP APIs - Lead order processing, asset creation, and license provisioning flows - Collaborate with Sales, Finance, Marketing, eCommerce, Product, and Support teams - Provide technical guidance to developers and support release management using CI/CD - Monitor billing jobs, renewals, and system performance to ensure data accuracy and scalability - Maintain technical documentation and solution designs Qualifications - Bachelor’s degree in Computer Science or equivalent experience - 8+ years of Salesforce development experience, including 5+ years of hands-on experience with Service cloud and 2+ years on Salesforce Billing, CPQ, and Order Management - Strong skills in: - Apex, LWC, JavaScript, SOQL/SOSL - Salesforce Billing, CPQ, product architecture, and pricing - Experience with: - Sales Cloud, Service Cloud, and Marketing Cloud - ERP integrations (NetSuite, RevPro) - Payment gateways and middleware tools (Workato) - Solid understanding of Salesforce governor limits and best practices - Strong communication and problem-solving skills - Experience with digital licensing platforms is a plus - Ability to work in the EST (AMER/New York) time zone Benefits - Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth - Remote work model offering flexibility to balance work and life - Access to development programs with strong support and mentoring to help you grow and advance within the company - Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees - Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance
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