Role Description Simply.TV is all about creating the world's best and richest TV, movie and series data. With thousands of new titles releasing every month across global platforms, we need passionate people to help us build, maintain and continuously improve our content database — ensuring world-class user experiences for TV operators globally. As an Ingest Specialist, you will oversee the technical entry point for our global metadata. You will proactively identify and diagnose pipeline interruptions, implementing rapid fixes to resolve data gaps. This position requires a proactive thinker who can navigate technical requirements with external partners and align them with our internal workflows to ensure seamless content delivery. - Lead the technical setup of new content feeds from initial datapoint to the final activation of automated ingest. - Oversee ingest workflows to ensure all incoming content feeds and data deliveries meet strict internal and external SLAs. - Identify, investigate, and resolve data ingest failures to ensure consistent metadata delivery across all pipelines. - Coordinate with downstream stakeholders and provide technical support for client-related inquiries. - Use internal ticketing systems to document bugs, provider-specific requirements and internal workflows. Qualifications - 1–3 years of experience in data operations, technical support, or a similar role focused on digital content pipelines and data management. - Fluency in English with the capacity to communicate complex technical issues to diverse stakeholders clearly and concisely. - Intermediate to advanced skills in Excel or Google Sheets, specifically regarding VLOOKUPs, data cleaning, and logical functions. - Proven competence in end-to-end project execution and independent management of multiple workstreams. - Ability to work within Central European Time (CET/CEST) business hours. Requirements - Technical background in software, coding or related fields such as data systems, CMS or technical operations. - Prior exposure to media or OTT environments, ingest pipelines or metadata QC is highly desirable. - Strong understanding of digital systems, including file formats (XML, JSON, CSV) and data transfer protocols. - Proven ability to quickly master proprietary internal tools and a high comfort level navigating various data formats and delivery standards. - Proficiency in the German language is a significant advantage for supporting diverse regional data sources and partners. Benefits - 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content. - 🧠 Sharpen your research & data skills – Gain hands-on experience with metadata, databases & quality control. - 🌍 Be part of a global, supportive team – Spread across the world, but rooted in the same values. At Simply.TV, everyone belongs and contributes in their own way. 400+ people, continuously building a culture together. - 🎯 Make a real impact – Your work ensures accurate, high-quality data used by top broadcasters & platforms. - 📈 Grow and learn every day – Fast-paced environment with room to develop and expand your role. Practicalities - Reports to: Head of Technical Account Management - Employment Type: Freelancer - Location: Poland/Romania/Moldova - Type of Collaboration: Freelancer setup (Fulltime-40hrs/week) - Collaboration based on a freelancer(contractor) set-up is up to 1000 EUR per month on a full-time allocation basis (40 hours per week).

Role Description Our client is a performance-driven company specializing in insurance lead generation. They run high-volume paid media campaigns to generate inbound leads and calls, which they then sell to insurance carriers and brokers. Speed, efficiency, and a low cost per lead are everything here. We are hiring a Buyer Operations specialist to own the infrastructure that routes our calls and to be the person our buyers rely on when something needs to work. This is a hands-on, technical role for someone who already knows the pay-per-call world and can configure, test, and troubleshoot call routing without hand-holding. You will manage our call routing platforms end to end, stand up new buyer integrations, and serve as the first point of contact whenever a buyer-side issue comes up. If you know your way around Ringba and CallGrid and enjoy solving routing problems under time pressure, this is built for you. What You Will Do - Configure and manage call routing in Ringba and CallGrid, including ring trees, ping targets, and RTB settings - Set up new ping targets and buyer integrations for real-time call bidding - Run call flow tests to confirm routing configurations are working correctly - Investigate and resolve ping failures across active buyer connections - Act as the first point of contact for buyer troubleshooting, diagnosing and resolving issues as they come up - Manage day-to-day buyer communications - Investigate billing and reconciliation discrepancies at the request of the accounting team Qualifications - Working knowledge of Ringba and CallGrid - Hands-on experience configuring call routing infrastructure: ring trees, ping targets, RTB, and concurrent call management - Ability to diagnose and troubleshoot call flow issues independently - Strong communication skills for managing buyer relationships and industry contacts - Comfort navigating technical platforms and resolving issues under time pressure Requirements - Experience in a call-based lead generation or performance marketing environment - Existing relationships in the inbound call space - Familiarity with real-time bidding for inbound calls Benefits - This is a full-time, exclusive position. - Remote working for a US company. - Exposure to new technology & trends. - Competitive salary.

Role Description As a CSR with BlueSky At-Home Veterinary Care, you are the first point of contact for new and existing clients. You will be taking inbound calls and answering emails to schedule appointments and triage sick cases to decide if at-home care is right for the patient. Key Responsibilities - Communicate with current and potential clients in a friendly and helpful manner - Ask appropriate questions to determine if at-home care is right for the patient - Assist in appointment scheduling for wellness exams, sick pets and euthanasia - Thoroughly explain what services may be provided and estimated cost - Request patient medical records and upload them into the operations portal - Working with operations and clinical teams for field support needs like prescription refills, scheduling and routing and working with 3rd party vendors - De-escalating client situations as they arise Qualifications - Experienced Veterinary Technician (5+ years of experience) or long-term veterinary receptionist (10+ years of experience) - Compassionate, friendly and helpful communication skills - Strong organization skills and experience working with PIMS systems - Must be based in PST (working hours are 10am-6pm PST Monday-Friday) - Must have quiet, at-home set up and stable phone and internet connection for remote work Benefits - Pay Range: $20-$25/hr - Remote working environment - Medical, dental and vision benefits - 401k with a 4% company match - 2 weeks of Vacation and 1 week of sick time

• Deliver prompt, accurate, and friendly support to customers via chat. • Resolve inquiries efficiently while maintaining high service standards. • Collaborate with internal teams to escalate and resolve complex issues. • Contribute to continuous improvement of support processes and knowledge resources. • Respond to customer inquiries through live chat in a professional and courteous manner. • Identify customer needs and provide appropriate solutions or escalate when necessary. • Document interactions and maintain accurate records of customer communications. • Work closely with technical and product teams to stay informed about updates and troubleshoot issues. • Assist in creating and updating support documentation and FAQs. • Maintain a calm and positive attitude during high-volume periods.