CrowdStrike is an award-winning, global provider of cloud-delivered security technology, threat intelligence, and next-generation endpoint protection. Founded i
Manager, Unified Communications & Collaboration
Location
United States
Posted
3 days ago
Salary
$125K - $180K / year
Seniority
Lead
Job Description
Manager, Unified Communications & Collaboration
CrowdStrike
• Lead a distributed team of engineers responsible for collaboration, messaging, and voice services, including coaching, prioritization, performance management, workload balancing, succession planning, and career development. • Own day-to-day operations, service health, and support outcomes for Google Workspace and related collaboration services, including core administration, integrations, lifecycle processes, migrations, governance, and end-user enablement. • Own enterprise VoIP and conferencing platforms, including Zoom, Webex, and RingCentral, with responsibility for service delivery, configuration standards, licensing alignment, support readiness, and platform optimization. • Reduce organizational dependency on Microsoft Exchange by driving a clear transition strategy, rationalizing legacy dependencies, and steering the service portfolio toward a Google Workspace-centered future state. • Define and drive the roadmap for modern collaboration and communications services, with emphasis on simplifying administration, improving user experience, reducing operational toil, and strengthening platform resilience. • Establish service standards, operating procedures, escalation paths, and measurable SLAs/OLAs across messaging, collaboration, conferencing, and voice services. • Lead incident response and problem management for high-impact collaboration or communications issues, ensuring fast triage, clear stakeholder communication, and durable root-cause resolution. • Build and maintain a clear service ownership model across platforms, integrations, vendors, and supporting infrastructure. • Identify opportunities for automation across provisioning, administration, lifecycle tasks, migrations, reporting, compliance support, and operational controls. • Partner with adjacent IT and security teams where collaboration and voice services intersect with identity, directory services, endpoint management, networking, security, and enterprise infrastructure. • Support hiring, onboarding, and team design as the function evolves from email administration toward a broader collaboration and communications services charter. • Manage vendor relationships, licensing considerations, and service-related spend in partnership with procurement and finance as needed.
Job Requirements
- 7+ years of experience in enterprise IT infrastructure, collaboration platforms, unified communications, workplace technology, or productivity platform administration.
- 2+ years of people management experience leading engineers or administrators in a distributed environment.
- Relevant experience with Google Workspace administration and related ecosystem capabilities, including governance, lifecycle operations, integrations, migrations, and end-user productivity enablement.
- Strong experience with enterprise VoIP, conferencing, or unified communications platforms such as Zoom, Webex, RingCentral, or comparable technologies.
- Working knowledge of Microsoft Exchange and legacy messaging environments, with the ability to manage transition planning while reducing long-term operational dependence.
- Experience running production services with formal operational processes such as incident management, change control, service ownership, support readiness, and lifecycle maintenance.
- Experience working across related enterprise technologies such as identity, directory services, endpoint management, networking, security controls, and core infrastructure.
- Strong written and verbal communication skills, with the ability to work effectively with technical teams, IT leadership, and business stakeholders.
- Demonstrated ability to balance strategic roadmap work with operational execution.
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Related Guides
Related Categories
Related Job Pages
More Communications Jobs
Research and Scholarly Communication Librarian
Yale UniversityYale University is a prestigious, private, Ivy League research institution with roots dating back to the 17th century. Officially founded as Yale College in 171
Title: Research and Scholarly Communication Librarian Location: Sterling Law Bldgs. Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Yale Law Library is seeking a 2026/recent graduate or early career professional holding both library and law degrees, or early-career professional, to build expertise in research and instructional services with an emphasis on scholarly communication. The Research and Scholarly Communication Librarian will participate in the law library’s highly regarded faculty liaison program and provide reference and research support to scholars and researchers. This position will be assigned a librarian rank depending on professional experience and accomplishments. Information about librarian ranks can be found at http://bit.ly/YULRanksPromotions. Reporting to the Associate Director for Research and Scholarly Services, the Research and Scholarly Communication Librarian leads the law library’s support of faculty scholarship. Key responsibilities include supporting scholarly impact initiatives, assisting with the creation and maintenance of scholarly profiles (e.g., Hein, ORCID, SSRN), and supporting faculty use of submission platforms such as Scholastica. As a member of the Research and Instructional Services team, the Research and Scholarly Communication Librarian participates in the faculty liaison program, staffs the reference desk, conducts research consultations, and contributes to the library’s instructional program. This position teaches in the ILaw/Small Groups program (first year legal research) and may also teach in upper-level credit-bearing research courses. A cover letter is required for consideration. Required Skills and Abilities - Demonstrated experience with legal research resources, techniques, and strategies - Strong service orientation and enthusiasm for working with law faculty and students - Excellent interpersonal, written, and oral communication skills - Demonstrated ability to work both independently and collaboratively in a collegial environment - Ability to manage multiple projects effectively and meet competing deadlines Preferred Skills and Abilities - Professional experience in an academic law library - Interest in open access and scholarly communication initiatives - Demonstrated experience or interest in scholarly communication outreach - Reading knowledge or fluency in one or more non-English languages Principal Responsibilities - 1 Participates in the faculty-librarian liaison program to provide research support to law school faculty. - Conducts faculty consultations and workshops related to scholarly impact, researcher identity systems, and altmetrics. - Serves as the lead for citation count and publication list requests from law school administration. - Coordinates faculty book talks and other programming that promotes faculty scholarship within the Yale Law School community. - Creates displays and conducts outreach activities to highlight faculty scholarship. - Connects faculty with resources and tools for preserving and showcasing scholarly output. - Supports faculty on article submission process and related scholarly communication workflows. - Promotes Law Archive within the Yale Law School community, the broader legal education community, and beyond. - Serves as the law library’s subject matter expert for research and citation management applications. - Provides in-person and online reference services and research consultations. - Participates in instructional and educational programming, including ILaw/Small Groups, guest lectures, workshops, and other presentations. - Maintains and updates research guides as assigned. - Participates in the collection development process. - Other duties as assigned. Required Education and Experience J.D. from an ABA-accredited institution and a Master’s degree from an ALA-accredited library school. Job Posting Date 06/30/2026 Job Category Professional Bargaining Unit NON Compensation Grade Library Compensation Grade Profile (LIB) Salary Range $68,000.00 - $145,250.00 Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.
Research and Scholarly Communication Librarian
Yale UniversityYale University is a prestigious, private, Ivy League research institution with roots dating back to the 17th century. Officially founded as Yale College in 171
Title: Research and Scholarly Communication Librarian remote type Hybrid locations Sterling Law Bldgs. time type Full time job requisition id 136196WD Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Yale Law Library is seeking a 2026/recent graduate or early career professional holding both library and law degrees, or early-career professional, to build expertise in research and instructional services with an emphasis on scholarly communication. The Research and Scholarly Communication Librarian will participate in the law library’s highly regarded faculty liaison program and provide reference and research support to scholars and researchers. This position will be assigned a librarian rank depending on professional experience and accomplishments. Reporting to the Associate Director for Research and Scholarly Services, the Research and Scholarly Communication Librarian leads the law library’s support of faculty scholarship. Key responsibilities include supporting scholarly impact initiatives, assisting with the creation and maintenance of scholarly profiles (e.g., Hein, ORCID, SSRN), and supporting faculty use of submission platforms such as Scholastica. As a member of the Research and Instructional Services team, the Research and Scholarly Communication Librarian participates in the faculty liaison program, staffs the reference desk, conducts research consultations, and contributes to the library’s instructional program. This position teaches in the ILaw/Small Groups program (first year legal research) and may also teach in upper-level credit-bearing research courses. A cover letter is required for consideration. Required Skills and Abilities 1. Demonstrated experience with legal research resources, techniques, and strategies 2. Strong service orientation and enthusiasm for working with law faculty and students 3. Excellent interpersonal, written, and oral communication skills 4. Demonstrated ability to work both independently and collaboratively in a collegial environment 5. Ability to manage multiple projects effectively and meet competing deadlines Preferred Skills and Abilities 1. Professional experience in an academic law library 2. Interest in open access and scholarly communication initiatives 3. Demonstrated experience or interest in scholarly communication outreach 4. Reading knowledge or fluency in one or more non-English languages Principal Responsibilities 1. Participates in the faculty-librarian liaison program to provide research support to law school faculty. 2. Conducts faculty consultations and workshops related to scholarly impact, researcher identity systems, and altmetrics. 3. Serves as the lead for citation count and publication list requests from law school administration. 4. Coordinates faculty book talks and other programming that promotes faculty scholarship within the Yale Law School community. 5. Creates displays and conducts outreach activities to highlight faculty scholarship. 6. Connects faculty with resources and tools for preserving and showcasing scholarly output. 7. Supports faculty on article submission process and related scholarly communication workflows. 8. Promotes Law Archive within the Yale Law School community, the broader legal education community, and beyond. 9. Serves as the law library’s subject matter expert for research and citation management applications. 10. Provides in-person and online reference services and research consultations. 11. Participates in instructional and educational programming, including ILaw/Small Groups, guest lectures, workshops, and other presentations. 12. Maintains and updates research guides as assigned. 13. Participates in the collection development process. 14. Other duties as assigned. Required Education and Experience J.D. from an ABA-accredited institution and a Master’s degree from an ALA-accredited library school. Job Category Professional Bargaining Unit NON Compensation Grade Library Compensation Grade Profile (LIB) Salary Range $68,000.00 - $145,250.00 Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Communications Specialist
BechtelBechtel, founded in 1898, is one of the world’s leading and most widely recognized construction, engineering, and project management firms. The company was fo
Title: Communications Specialist Location: Houston, TX, US, 77056 Department: Corporate & Shared Services Job Description: Requisition ID: 296445 - Relocation Authorized: None - Telework Type: Part-Time Telework - Work Location: Houston, TX Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Job Summary: Bechtel is searching for a motivated individual to develop and execute communications products and programs for its Energy global business unit. In this role, you will research, design, write, edit, and maintain content for internal and external communications on Bechtel projects, personnel, technical innovations, new job awards, and other activities. Your coordination of program elements will help drive impactful and strategic communications with Bechtel colleagues, external stakeholders, and customers. This position requires strong skills in writing, original graphic illustrations, presentation development, and digital formats (photo, video, and online). Candidates may be requested to provide a sample portfolio of previous products and demonstration of skill. "This position is designated as part-time telework per our global telework policy and will require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership” Major Responsibilities: - Researches, conducts interviews, writes, designs, edits, and maintains content for Bechtel publications, presentations, and websites - Collaborates with colleagues, leadership, and customers to develop and implement communications strategies and associated communications plans - Acts as a strategic partner in developing messaging, content, and creative solutions that best position Bechtel with its internal and external audiences - Develops graphics, photography, and videos to support various forms of content, including executive presentations, briefing packages, marketing toolkits, proposals, intranet sites, social media, and other internal and external products - Informs and maintains policies, procedures, and processes that ensure the business unit, project, and program communication needs are met in a consistent, efficient, and flexible manner - Supports the Bechtel Visual Identity, content approval and archiving processes, and applicable Bechtel personnel policies, management instructions, and other relevant company policies and procedures - Performs special assignments as assigned, including but not limited to all-hands meetings, workforce recognition events, and community relations events Education and Experience Requirements: - Requires a bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience - Must have the right to work in the U.S. Required Knowledge and Skills: - Experience in coordinating content development with executive leadership, professional staff, and craft professionals. - Excellent written and verbal communication skills, with capacity to craft compelling messages to diverse audiences. - Experience in external communications, including social media, news releases, stakeholder relationships, and/or event planning and execution. - Ability to take direction from multiple sources and prioritize effectively; must be able to engage in multiple communications campaigns simultaneously from start to finish and meet deadlines. - Proficiency in Microsoft Office suite including SharePoint and Teams, Adobe Creative Suite, and email content management systems. - Knowledge and practical ability for creating written and visual content (video, photography, and/or graphics). Minimum Qualifications - Ability to walk on construction and/or industrial sites (including some areas of uneven terrain) for extended periods of time. - Ability to wear personal protective equipment in construction and/or industrial zone, to include but not limited to, hardhat, safety glasses, reflective vest, and steel-toed shoes. - Available during non-work hours for infrequent on-call situations and occasional travel. Preferred Qualifications - Thorough understanding of principles of design, photography, and video. - Strong knowledge of Adobe platforms. - Strong knowledge of digital SLR cameras and video HD cameras, lighting equipment, audio/visual presentation equipment. - Basic knowledge of social media platforms such as Instagram, Twitter, and LinkedIn. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.
Role Description Join a global education company recognised for excellence in E-Learning and its Life Achievement Courses. This remote role suits confident communicators who enjoy meaningful conversations, relationship building, and working within proven systems. You will work alongside experienced professionals and trainers, supporting marketing and communication initiatives through phone and Zoom interactions. This is a performance-based contractor role, not salaried employment, and individuals are responsible for managing their own tax obligations. - Conducting structured phone and Zoom conversations - Engaging with prospective clients using provided frameworks - Following established marketing and communication systems - Tracking activity and outcomes accurately - Participating in training and collaborative sessions as required Qualifications - Confidence communicating by phone or Zoom - Clear written and verbal communication skills - Comfort using digital tools and learning new systems - Strong organisation and follow-through - A proactive, professional attitude Requirements - This opportunity is best suited to experienced professionals and is not suitable for students. Benefits - Remote flexibility - Structured training and ongoing support - Performance-based rewards aligned with contribution - A professional environment focused on growth and development



