Digital Account Associate
Location
Pennsylvania
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Digital Account Associate
ColdSpark
• Assist account managers and associates in executing our digital services (email marketing, media buying, social media creation, and website upkeep) across all clients. • Maintain and update content calendars and performance reporting dashboards to ensure timely delivery of digital content. • Assist account leads in drafting compelling, timely and well-written copy that aligns with client goals and messaging for a variety of different digital channels including email, websites, social media, and online advertising. • Create and configure landing pages to support digital marketing campaigns. • Monitor and update digital fundraising and paid advertising performance dashboards to track and report on the performance of digital campaigns. • Assist in onboarding new clients, ensuring a smooth transition and well-documented setup that is consistent with our standard operating procedures. • Provide creative organic social media copywriting and scheduling support to digital accounts team. • Track and respond to support tickets related to digital platforms to ensure the issue is addressed timely and effectively communicated with clients. • Mockup, approve and send emails using the existing quality assurance procedure in place for our email-sending platform.
Job Requirements
- Bachelor’s degree or equivalent years of experience required
- Minimum of 1 year of experience with: Email sending platforms such as Constant Contact or Mailchimp, familiarity with Iterable is a bonus.
- Google Suite, Microsoft Office products (most notably Word and Excel), and WordPress are preferred.
- CRM (Salesforce, Bloomerang, Kindful) and online fundraising platform (WinRed, Anedot) experience is a plus.
- Minimum of 1-3 years of experience with: Organic or paid social media or email content production for a company or organization.
Benefits
- Medical/Vision/Dental benefits
- PTO/FTO (outside of blackout periods)
- 401k + matching
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