We are seeking a highly organized and experienced Office Manager to remotely oversee operations across multiple primary care clinics in the United States. The ideal candidate has strong experience in clinic operations, staff coordination, billing workflows, EMR systems, HIPAA compliance, and operational reporting. This role requires excellent communication skills, high attention to detail, and the ability to manage teams and processes across different locations. Full professional English proficiency (C1) is mandatory. Manage daily operational performance across multiple clinics. Oversee staff scheduling and ensure adequate coverage. Support patient service operations and handle escalations. Coordinate billing workflows, payments, and communication with billing partners. Oversee inventory management across all clinic locations. Manage clinic budgets, financial processes, and cost controls. Maintain and update EMR data accurately across sites. Ensure full HIPAA compliance and adherence to internal policies. Support clinic teams in troubleshooting operational issues. Prepare performance reports and metrics for leadership.

DB E.C.O. North America (with “E.C.O.” representing “ E ngineering, C onsulting and O perations") offers specialized rail and transit consultancy services to public agencies, passenger and freight railroads. DB E.C.O. North America is part of the DB E.C.O. Group and leverages Deutsche Bahn’s global expertise to advance mobility and rail transportation across the U.S. and Canada. Their cross-disciplinary team collaborates closely with clients to innovate their portfolios and elevate business performance. With a focus on sustainability, safety, and operational excellence, they strive to enhance the customer experience, increase rail usage, and “Transform The Future Of Mobility.” Job Summary: DB E.C.O North America is seeking a Senior Consultant to support and lead management consulting engagements in the rail and transit sector. This role is designed for consultants who combine strong consulting fundamentals (structured problem solving, quantitative analysis, communication, and stakeholder management) with an interest in - and baseline understanding of – rail and transit systems. You will help clients solve complex, cross-functional problems spanning strategy, operations, organization, performance improvement, and implementation planning. You will work closely with client executives and functional leaders and will regularly collaborate with internal and external subject matter experts (SMEs). A key success factor is your ability to translate deep technical and operational input into clear, actionable, “consulting-grade” recommendations and deliverables. Tasks & Responsibilities: Client delivery (management consulting) Lead defined workstreams on consulting projects, interacting directly with clients and taking strategic goals from concept to well-defined implementation plans. Structure ambiguous problems into hypotheses, workplans, analyses, and clear decisions; ensure high-quality delivery on scope, timeline, and budget. Perform research and quantitative analyses; develop models and insights using Excel-based analysis and other tools as appropriate. Facilitate and document client workshops and working sessions; align stakeholders, drive outcomes, and communicate next steps. Create effective executive-ready communication material (PowerPoint storylines, reports, templates/tools) and present findings to executive and working-level audiences. Support delivery across a range of rail/transit topics (e.g., operating model and performance improvement, O&M transformation, asset/fleet strategy, customer experience, stations and service delivery, commercial/revenue opportunities, and program / PMO support). Leveraging subject matter expertise Leverage the knowledge and expertise of Deutsche Bahn’s railway subject matter experts (and other SMEs) in projects where applicable. Bridge between technical SMEs and client decision-makers by translating specialized input into structured analyses, recommendations, and implementation roadmaps. Team leadership & development Instruct, supervise, and coach Analysts and Consultants on projects; provide guidance on both consulting methods and content. Contribute to internal capability building (best practices, benchmarks, templates, and reusable methods) for rail and transit consulting. Business development Participate in preparing proposals and pursuits, including project approaches, methodologies, budgets, schedules, and written content. Support development of client relationships and identify opportunities for future engagements; maintain strong client relationships. Requirements: MBA, bachelor’s, or master’s degree in any discipline, with demonstrated academic excellence and the ability to learn quickly and deliver results. 5+ years of relevant professional experience in management consulting, internal consulting, strategy, operations improvement, project delivery, or comparable roles. Prior management consulting experience is beneficial but not required if you demonstrate strong consulting fundamentals through your work. Some rail and transit systems knowledge / exposure (e.g., through prior project work, employment in the rail/transit ecosystem, or sustained domain focus). Outstanding analytical, conceptual, and problem-solving skills; ability to work independently with an innovative and entrepreneurial mindset. Strong written and verbal presentation and communication skills. Experience using MS Office (Excel, PowerPoint, Word) for analysis, quantitative models, and client-ready materials. Ability to work effectively in a fast-paced, team-oriented environment with strong interpersonal skills. Occasional domestic / international travel may be required. Preferred Qualifications: Deeper expertise in one or more rail domains (e.g., rolling stock and maintenance, fleet/asset management, operations and O&M, infrastructure/stations, customer experience, commercial/revenue, digital/technology enablement). Experience applying international best practices in rail/transit (benchmarking across operators/regions, standards-based approaches, and structured governance models). Exposure to enterprise asset management / maintenance management systems, data and KPI frameworks, and performance management in asset-intensive environments. Experience supporting change management and implementation planning in complex organizations. Working Conditions and Travel: You may primarily work from your home office and/or a well-lighted, heated and air-conditioned indoor office setting with adequate ventilation. Travel will be required to attend client and stakeholder meetings, supervise project implementation, vehicle and component testing, and inspections of rail vehicles. Some overnight travel by land and air. Physical Requirements, with or without reasonable accommodation: Ability to work at a computer workstation for periods up to 4 hours at a time Ability to speak on the telephone for a total of up to 3 hours per day Ability to sit for up to 3 hours without breaks at meetings Ability to walk and stand for up to 4 hours without breaks at program site visits and meetings Ability to inspect rail vehicles at facilities, which may include pits, platforms, and vehicles in various states of completion We offer an annual gross salary between $123,000 and $158,000 CAD for full-time employment, depending on professional qualifications and experience. Quick overview of our U.S. Health & Wellness Benefits: Medical Insurance: Multiple options - Low to High Deductible plans Dental & Vision Health Savings & Flexible Spending Accounts Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid Employee Assistance Program (EAP) for employees and their household members Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking). Parental Paid Leave Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits. Retirement Savings (401k): Pre-tax or Roth contributions with company match Vacation & Holidays: Competitive time off plus 11 paid company holidays DB E.C.O North America, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements. DB E.C.O North America, Inc. complies with applicable state and local laws governing nondiscrimination in employment. For California applicants: We follow the California Fair Chance Act, San Francisco Fair Chance Ordinance, and/or Los Angeles Fair Chance Initiative for Hiring. As is the case for applicants in any jurisdiction, you do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After providing a conditional offer and conducting a background check, we will consider hiring any qualified individual with arrest or conviction records in accordance with all relevant laws, and specifically will assess whether any conviction history directly relates to the job duties. We will take into consideration the individual’s explanation and potential mitigating factors as defined by the law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. --- Quick overview of our Canada Health & Wellness Benefits: We offer a comprehensive, company‑paid benefits program for employees and their eligible dependents. This includes Basic Life Insurance, Accidental Death & Dismemberment (AD&D), Dependent Life Insurance, Long‑Term Disability, extended Health and Dental coverage, and access to an Employee Assistance Program (EAP). In addition, the Company supports your long‑term financial well‑being by subsidizing a Registered Retirement Savings Plan (RRSP) of your choice with a contribution equal to 5% of your basic salary. We also provide competitive vacation time along with 11 paid company holidays, so you have the time you need to rest, recharge, and enjoy life outside of work.

Problem-solving and analytical thinking Ability to work independently with minimal supervision Effective communication skills, active listening, and technical writing skills Strong analytical thinking abilities and a people-centered approach to solutions Culturally sensitive and emotionally intelligent Provides members, clients, and policyholders valuable consultative risk control, risk management, and loss prevention services and strategies. Researches and investigates customer and employee accidents; performs accident statistical analysis; makes recommendations to reduce accidents. Provides written and verbal recommendations on safety procedures, programs, equipment, etc. to members and clients/customers. Conducts training for AMERIND employees, members, and stakeholders on occupational safety, loss prevention, and emergency preparedness. Assists in developing, coordinating, and implementing services, programs, and activities to ensure safety measures are in place for clients. Assists in conducting safety analysis for members as requested; follows through with recommendations. Provides consultative loss prevention, risk control services, and training to clients and policyholders. Conducts comprehensive commercial property surveys and liability risk assessments for commercial customers and AMERIND members to identify potential risk exposures and hazards and to recommend improved risk controls. Actively participates in and provides support for leadership, regional and national, Native American focused conferences, events, training/professional development, and association meetings to build relationships, market new business, and networks with industry leaders. Provides support, education and resources to members and customers pertinent to emergency action plans, response protocols, and mitigation strategies. Maintains proper records in accordance with company policies on records retention. Accurate and timely documentation of client interactions, risk assessments, property surveys, recommendations and implemented risk control measures. Conducts claims and underwriting-directed field support. Keeps abreast of new technologies and principles by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations. Supports the efforts of AMERIND’s Safety Committee in safeguarding personnel and company assets, preparing the organization and its personnel for potential accidents or emergencies, and aiding organizational response and post-incident recovery efforts as necessary. Participates in cross-functional team process-improvement projects in support of AMERIND’s culture to build teamwork, collaboration, and inclusiveness among team members. Performs other duties as assigned. Bachelor’s degree in safety, business management, insurance, risk management, or related field required; And Minimum of three years’ experience in Risk Control or Loss Control for a commercial insurance company Must possess a valid driver’s license. No major violations. Travel required over 50% of time. Must be able to successfully pass a background investigation. No felony, theft, or fraud convictions. New employees must complete the Associate in Insurance (AINS) designation within six months from the end of the 90-day evaluation period to be eligible for advancement and incentive compensation. For continued employment, employees must complete an elective course and six hours of professional development within 12 months after the end of the 90-day evaluation period. Knowledge of fraud detection. Knowledgeable of internal investigation and interview techniques. Knowledgeable of standard principles and practices in areas of specialty. Knowledge and understanding of the Occupational Safety and Health Administration (OSHA) and the National Fire Protection Association (NFPA). Knowledge of department organization, functions, objectives, policies, and procedures. Ability to communicate effectively in the English language, both verbally and in writing with staff and the public. Ability to prioritize, work independently and accomplish tasks within strict deadlines. Ability to create, compose, and edit written materials. Ability to develop, implement, and enforce safety programs and protocols. Ability to maintain confidentiality. Ability to operate various environmental equipment. Ability to communicate technical information to non-technical personnel; plan and conduct safety training to individuals and groups and conduct effective meetings. Ability to investigate, gather data, compile information, analyze information, draw conclusions and prepare reports. Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment. Skill in preparing, reviewing, and analyzing operational and financial reports. Skill in conducting investigations and research. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Typical business office setting with moderate noise level and outdoor settings with a high noise level. Non-office environment may be encountered for offsite presentations and support of company activities. Exposure to natural weather conditions and temperatures, various dusts, smoke and mists, and normal debris and hazards may occur while performing outdoor duties. Must be able to sit for work at a computer for more than 6 hours per day. Must be able to stand and walk for more than 6 hours per day when on client site or at events. Must be able to use hands for dexterity of motion and reach with hands and arms. Extensive use of computer keyboards. Frequently required to talk and hear. Must have ability to occasionally lift 40+ lbs.

Project Overview The Government Renewal Project is an initiative focused on building the government Americans want, deserve, and need. Our mission is to provide the next U.S. president with a first-year blueprint for building and enhancing federal government capacity to deliver results for the American people, while laying the groundwork for long-term government revitalization and transformation. Through operational, institutional, and workforce fixes and reform, the Government Renewal Project aims to bridge the gap between policy aspirations and governmental capacity while rebuilding public trust in American institutions. Organization Overview Digital Harbor Foundation is the fiscal sponsor of the Government Renewal Project. Digital Harbor Foundation is dedicated to digital equity for everyone, increasing diversity in the technology sector, and advancing technology innovation for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity. Role The Senior Analyst, Programs and Research plays a crucial programmatic management role within the Government Renewal Project’s Programs and Research function. Working closely with the Director of Programs and Research and the Director of Strategic Initiatives, the Senior Analyst will analyze and synthesize ideas, evidence, and inputs that will shape the Project’s public and stakeholder-facing deliverables. This role is ideal for someone who is a creative thinker and strategic problem-solver, highly organized, and collaborative — someone who enjoys crafting research frameworks, identifying non-obvious policy levers, and driving strategy across the project ecosystem. The Senior Analyst will drive program implementation and lead research by designing original research agendas, identifying critical reform options, conducting deep-dive landscape evaluations, and steering the direction of collaborative workstreams. This role requires sophisticated conceptual thinking, high-level communication, and comfort navigating ambiguity to identify and deliver insights on options across the government reform landscape. Required Experience 5-10 years of experience leading complex strategic initiatives, managing high-level research programs, or overseeing policy analysis within sophisticated organizational environments Strong research and analysis skills, including the ability to gather and summarize information from diverse sources Familiarity with federal operations, public administration, or issues related to government capacity and operational and institutional reforms Experience in federal government, think tanks, research organizations, or policy-focused environments Experience preparing memos, briefs, or synthesis documents for senior audiences Excellent written and verbal communication, with strong interpersonal and presentation skills. Strong organizational and project-tracking capabilities Demonstrated ability to foster collaboration among working teams and to lead multiple workstreams and/or working groups concurrently Ability to work independently and proactively while maintaining alignment with team goals Preferred Experience Experience supporting cross-sector partnerships, stakeholder engagement, policy advocacy, or Experience in management consulting Additional Notes This position is fully remote, but will require in-person attendance to support meetings and convenings in DC and other U.S. locations on an as-needed basis. Role and Responsibilities Program and Project Coordination With leadership from the Director of Programs and Research, oversee the strategic trajectory of research workstreams, ensuring timelines and milestones align with project goals Design and implement plans and project timelines to produce and integrate internal and external deliverables Research and Analysis Lead literature reviews, landscape analysis, and research across federal government capacity, management, and reform Identify options and opportunities for strengthening government capacity and implementing operational fixes that possess high potential for immediate implementation in support of long-term transformation Translate complex research findings into authoritative strategic briefs and synthesis documents for senior-level audiences Assess the implications of new research, activities, and developments across the government reform ecosystem Stakeholder and Partner Support Cultivate and lead a high-level network of practitioners and experts to extract and refine innovative ideas for government revitalization Direct the contributions of external partners to ensure they meet the rigorous standards of the Project’s strategic blueprints Coordinate across partners, consultants, and working groups to ensure smooth integration into project outputs Integration and Synthesis Synthesize and integrate external contributions into consistent and valuable work products Translate insights and findings into draft recommendations, options, and issue briefs Ensure quality and strategic alignment for all partner research outputs, ensuring they uphold the project’s commitment to innovative thinking and effectiveness Identify gaps in research or expertise and source experts and partners who can help the Project fill those gaps Other Duties as assigned: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Compensation for this full-time position is $90,000 - $110,000 annually, commensurate with experience. Digital Harbor and Government Renewal Project provide a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive: Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents) Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions) Pre-Tax Flexible Savings Account (FSA) Paid Accidental Death & Dismemberment (AD&D) Insurance Paid Short-Term & Long-Term Disability Insurance Paid Basic Life Insurance Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children) Total Pet Plan and Supplemental Wishbone Pet Insurance Employee Opportunity Program (EAP) - Health and Wellness Wellness Reimbursement Program 401k Retirement Plan (with 6% matching) 15 Days Paid Time Off Per Year 20 Days Paid Time Off Per Year (after 3rd Anniversary) 25 Days Paid Time Off Per Year (after 6th Anniversary) 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1) Paid Bereavement Leave Paid Parental Leave for Moms and Dads (two weeks after first year) If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor and Government Renewal Project are equal opportunity employers.