Role Description As our Pre-Construction Administrator, you will play a key role in guiding residential construction projects through the pre-construction phase. Working remotely as part of the Lofty team, you will manage documentation and administration for council applications, building contracts, and related processes, ensuring accuracy and efficiency to deliver a smooth experience for clients, vendors, and suppliers. Key Responsibilities - Prepare contract letters, notices, and other documentation including build contracts, fencing notices, and council notices - Join virtual meetings to assess project progress and capture detailed notes to share with internal and external stakeholders - Review and update existing contracts and generate variations as needed - Track and ensure all deadlines and conditions outlined in contracts are met, including signed variations, finance approvals, and authority to commence - Maintain updated records, client files, and workflow spreadsheets, ensuring documents are saved in the correct file structure - Coordinate remotely with councils, engineers, and other consultants via email, phone, and video - Action all tasks, requirements, and requests in a timely manner as directed by the Operations Manager - Ensure all forms and approvals are complete in the job file prior to build commencement - Provide regular progress updates to clients on their project status - Manage email correspondence and handle general administrative tasks as required Qualifications - Experience in a similar administrative or coordination role within residential construction - Familiarity with the pre-construction process and residential building documentation - A qualification in Construction Management, Business Administration, or a related field is desirable but not required - Highly organised with the ability to manage multiple projects and deadlines simultaneously - Strong written and verbal communication skills in English - Confident and professional communicator who can engage with clients, councils, and consultants - High attention to detail with a focus on accuracy across contracts and documentation - Experience with construction management software and Microsoft Office (Word, Excel, Teams) - A genuine focus on delivering great outcomes for clients Work Arrangement & Expectations - This is a remote role that will be set up as an independent contractor engagement. - You will supply your own laptop and agree to Lofty loading relevant programs and security software on your device - Must be available during Adelaide business hours (ACST/ACDT) - Available for Microsoft Teams meetings with video as needed throughout the working week - Required to review and agree to Lofty's policies relating to Intellectual Property, Privacy, and Security - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Role Description As a Claims Administrator, you’ll be the key point of contact between our customers and our service partners, ensuring extended warranty claims are handled quickly, accurately, and with empathy. You’ll play a vital role in maintaining customer satisfaction by managing the full lifecycle of claims—from initial review through to resolution—while ensuring compliance with warranty policies. This is a great opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and wants to grow within a supportive, customer‑first team. What You’ll Do - Prepare well‑defined and accurate warranty repair orders in line with policy and procedure. - Enter all required administrative data for each claim with precision. - Review claim history to avoid duplicates or repeat repair submissions. - Collaborate directly with customers and service dealers to coordinate repairs, authorizations, reimbursements, and next steps. - Escalate cases requiring additional review, authorization, or special assistance. - Communicate any changes or adjustments during the claims process to service dealers and internal management. - Process, track, and resolve returned, rejected, or adjusted claims through to final outcome. - Meet and maintain KPI expectations to ensure high-quality and efficient service delivery. - Provide occasional backup support to our Contact Center teams across general warranty inquiries, claims, credits, sales, and product registration. Qualifications - Experience as a claims adjuster or similar role. - Customer service experience. - A genuine drive to deliver exceptional customer experiences. - Ability to work under pressure, manage deadlines, and handle high‑volume workloads. - Strong critical‑thinking, decision‑making, and problem‑solving skills. - A reliable, positive, punctual, and energetic approach to work. - Self‑motivation and the ability to work independently while staying aligned with team goals. - A collaborative mindset and a strong work ethic. - Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, PDF), Google Docs, and email. Company Description At Domestic & General, we keep home life running. As a global leader in appliance care, we pride ourselves on delivering exceptional service and fast, effective resolutions. Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.

Role Description Performs hands-on vulnerability remediation, patch deployment, and secure configuration hardening for Windows Server environments. Ensures remediation is executed within formal change control, validated through Qualys Vulnerability Management, and reported against service level agreement requirements. - Review Qualys Vulnerability Management findings for Windows servers and define remediation plans including patch sets, sequencing, and change window alignment. - Test and deploy patches using Microsoft System Center Configuration Manager or Microsoft Endpoint Configuration Manager where applicable, and manual methods where required. - Create new Software Update Groups (SUGs) each month for workstations and servers, segregated by OS and environment if needed (e.g., prod, dev, test). - Schedule and configure deployments for new SUGs, defining appropriate maintenance windows, user notifications, and reboot behavior. - Implement Windows Server hardening baselines including security configuration standards, legacy protocol reduction, secure remote management posture, and audit logging alignment. - Validate remediation closure through health checks and Qualys rescans; document exceptions and compensating controls when required. - Troubleshoot patch failures and service impacts; support restoration and root cause analysis. - Maintain operational metrics for patch compliance, remediation success rate, vulnerability aging, and repeat findings; support service level agreement reporting. Qualifications - Three or more years of direct, hands-on Windows Server administration and patching in production environments. - Experience executing changes under formal change control with rollback planning and post-change validation. - Hands-on experience using Qualys Vulnerability Management for validation and remediation closure. Requirements - Hospital information technology experience strongly preferred; broader healthcare experience preferred. - Certifications highly desirable: Microsoft Windows Server certifications, CompTIA Security+, ITIL Foundation, or equivalent. Work Schedule Expectations - Participation in scheduled after-hours maintenance windows as required. Education - Bachelor's degree, preferably in a technical field and or equivalent experience. Working Conditions and Physical Requirements - Reliable high-speed internet connection is required for all remote/hybrid positions. - Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. - A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.

Role Description - Provide general administrative support to management and internal teams. - Monitor and manage the reception inbox. - Respond to or redirect client and supplier enquiries as required. - Maintain and update customer, property, asset, and job information within company systems. - Convert approved quotes into jobs/tasks within the system. - Assist with database clean-up and ongoing data accuracy. - Support system and database projects relating to new processes and workflow improvements. - Update records in line with new procedures and business requirements. - Assist with filing, document management, and general office administration. - Liaise with internal teams to ensure information is accurate and up to date. - Assist with improving administrative processes and system efficiencies. Qualifications Requirements Benefits Company Description