• Own and grow a portfolio of enterprise customer accounts through renewals, expansion, upsell, and cross-sell opportunities. • Develop and execute strategic account plans aligned with customer business objectives and technology initiatives. • Build trusted relationships with executive sponsors, IT leadership, engineering teams, procurement stakeholders, and operational decision makers. • Conduct business reviews, account planning sessions, and customer success discussions to identify growth opportunities and mitigate risk. • Maintain accurate forecasting, pipeline management, and account activity within Salesforce. • Develop and execute joint account plans with reseller partners, distributors, systems integrators, and managed service providers. • Conduct customer-facing meetings, discovery sessions, presentations, and business reviews alongside channel partner sales teams. • Build strong relationships with partner account managers, sales leaders, architects, and practice leaders to drive revenue growth. • Drive partner engagement through account mapping, opportunity planning, pipeline reviews, and executive alignment activities. • Position and sell the company’s full portfolio of solutions, including software, hardware, subscriptions, services, and emerging offerings.

• Own and grow a portfolio of enterprise customer accounts through renewals, expansion, upsell, and cross-sell opportunities • Develop and execute strategic account plans aligned with customer business objectives and technology initiatives • Build trusted relationships with executive sponsors, IT leadership, engineering teams, and decision makers • Conduct business reviews, account planning sessions, and customer success discussions • Maintain accurate forecasting, pipeline management, and account activity within Salesforce • Develop and execute joint account plans with reseller partners, distributors, and managed service providers • Conduct customer-facing meetings, discovery sessions, presentations, and business reviews • Build strong relationships with partner account managers and sales leaders • Position and sell the company’s full portfolio of solutions • Identify opportunities to expand customer adoption across multiple product lines • Collaborate with networking OEMs, alliance partners, and technology providers

Role Description The Partnership Sales Operations Lead will support the day-to-day operations of the sales team, ensuring efficient execution across the deal lifecycle. This role will be responsible for managing deal documentation, supporting contract tracking, and assisting with reporting and research. Additional support will include data gathering, deck creation, and limited outreach efforts and account management. This position will focus on improving team efficiency and enabling revenue growth. - Proactively research and identify new league and team partnership categories and prospects. - Analyze and interpret data to uncover insights, and translate findings into clear, compelling narratives that support sales strategy, client presentations, and decision-making. - Develop and customize compelling sales presentations and proposals for clients and agencies. - Support the full sales lifecycle from prospecting through negotiation and execution, ensuring a seamless and professional partner experience. - Partner closely with the Partnership Activation team to ensure all contractual elements are fulfilled at a high level and partner expectations are exceeded. - Collaborate cross-functionally with marketing, content, events, and operations teams to align partnership assets and maximize value delivery. - Support the sales team to be sure they are tracking all sales activity, communications, proposals, and contracts within the PWHL’s CRM system, ensuring data accuracy and reporting consistency. - Provide weekly updates, forecasts, and performance reports to the VP, Partnership Sales and broader sales team. - Represent the PWHL and its teams with professionalism, credibility, and enthusiasm in all internal and external interactions. - Support special projects and strategic initiatives as business needs dictate. - Participate in limited travel, as required. - Perform other related duties as assigned. Qualifications - Minimum of 3 years of sponsorship or partnership management experience within sports, entertainment, or a related industry. - Bachelor’s degree. - Strong working knowledge of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook). - Proven ability to create high-quality sponsorship presentations. - Experience with design tools such as Canva. - Passion for women’s hockey and/or women’s professional sports. - Applicants must be legally authorized to work in their country of residence (United States or Canada) on a full-time basis. The PWHL does not provide visa or work permit sponsorship for this role. Preferred Qualifications - Post-secondary or Master’s degree in Sports Business, Marketing, or a related field. - Experience selling integrated, multi-platform partnerships at the league or team level. Skills & Competencies - Excellent verbal and written communication skills. - Strong analytical skills with the ability to interpret data and extract key insights. - Strong relationship-building and stakeholder-management capabilities. - Strategic, solutions-oriented mindset with the ability to think creatively and develop customized partnership ideas. - Highly organized with strong attention to detail and the ability to manage multiple priorities with minimal supervision. - Commitment to inclusivity, treating all individuals with kindness, understanding, and empathy. - Professional integrity with demonstrated honesty, fairness, and respect. - Commitment to accountability and taking ownership for actions and outcomes. - Strong communication skills with the ability to proactively share information to ensure quality outcomes. - Collaborative approach that prioritizes League and team success. - Creative mindset with the ability to think outside the box. - Ability to meet deadlines in a fast-paced and dynamic environment. - Strong time-management skills. Flexibility & Travel - Flexibility to work evenings, weekends, and occasional travel as required. The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. Background check will be conducted once a successful candidate is identified.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square's Strategic Account Management organization is seeking an experienced professional to drive growth and retention within our Retail Strategic Account Management program. This team partners with some of Square's largest retail sellers - businesses redefining how technology shapes the customer and merchant experience. In this role, you'll serve as a trusted advisor to retail executives and operators, helping them simplify operations, improve performance, and scale using Square's ecosystem. You'll uncover opportunities for growth, develop tailored retention strategies, and collaborate closely with Product, Engineering, Finance, and Marketing to deliver seamless, impactful outcomes for our most valuable sellers. The ideal candidate is strategic, empathetic, and passionate about building long-term relationships. You excel at navigating complex organizations, aligning internal teams, and finding creative ways to solve customer challenges. You thrive in dynamic environments, advocate for your clients, and play a key role in shaping how Square continues to serve the upmarket retail space. You Will - Own and maintain relationships across a portfolio of ~160 strategic retail sellers, driving account expansion, retention, and satisfaction - Consult with business owners and operators to uncover opportunities across operations, payments, and commerce - Design and implement customized solutions that drive measurable business results - Act as the voice of the customer, advocating for upmarket seller needs with Product, Engineering, and Operations teams - Collaborate cross-functionally with Account Executives, Product Managers, and Solution Engineers to deliver integrated, scalable outcomes - Where and when appropriate, visit customers in-person for negotiations and/or churn prevention - Negotiate and manage contracts and pricing, ensuring mutual wins and long-term success - Deliver white-glove support, resolving critical issues and proactively driving engagement You Have - 5+ years of experience in sales or account management, ideally within SaaS, payments, or POS technology - Proven success growing and retaining a book of business - Consistent overperformance on key metrics and revenue targets - Strong discovery and consultative selling skills - Retail industry experience preferred, but not required - Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions - Demonstrated success retaining and expanding strategic accounts - Experience negotiating contracts and pricing with senior stakeholders - Exceptional written and verbal communication skills - storytelling is central to this role - Creative, strategic problem-solver who thrives in ambiguous environments - Growth mindset, empathetic collaborator, and positive team player Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($135,200 - $202,800) Zone B: ($125,800 - $188,600) Zone C: ($119,000 - $178,400) Zone D: ($108,200 - $162,200) Amounts listed above include target variable compensation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.