Role Description - Write Tests First : Start by writing tests to ensure code quality - Clean Code : Produce self-explanatory, clean code with predictable results - Frequent Releases : Make frequent, small releases - Pair Programming : Work in pairs for better results - Peer Reviews : Conduct peer code reviews for continuous improvement - Product Team : Collaborate in a product team to build and rapidly roll out new features and fixes - Full Stack Ownership : Handle everything from the front end to the back end, including infrastructure and DevOps pipelines - Never Stop Learning : Commit to continuous learning and improvement Qualifications - 7+ years of expertise in Node, SaaS (Must have) - React, JavaScript, Typescript (Good to have) - Expertise in object-oriented programming, data structures, algorithms, and software engineering methodologies - Experience working in Agile and eXtreme Programming methodologies in a continuous deployment environment - Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI tools like Jenkins, Hudson, and Bamboo, web frameworks and front-end technologies, complexity analysis, and performance optimization - Working knowledge of server configuration/deployment infrastructure - Experience using source control and bug tracking systems, writing user stories, and technical documentation Benefits - Life at Incubyte: We are a remote-first company with structured flexibility. - Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. - Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. - Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. - We are all lifelong learners, and our work is our passion. - Perks: - Dedicated learning & development budget. - Sponsorship for conference talks. - Comprehensive medical & term insurance. - Employee-friendly leave policies. - Home Office fund. - Medical Insurance.

Role Description We are seeking a skilled Software Engineer to work in close partnership with our Australia based Core Engineering team. You'll join a small cross functional engineering team of around a dozen engineers that operates as part of a larger organisation-small enough for your work to have real impact yet backed by the scale and support of a broader business. This role plays a critical part in providing follow the sun engineering coverage, ensuring system reliability and progress during Australian off hours, while also contributing to ongoing feature development. The successful candidate will split their time between building product features and delivering high quality technical support, including investigation of production issues, system health monitoring, and incident remediation. This role requires strong collaboration skills, a solid grasp of cloud native systems, and comfort operating in a live production environment. Responsibilities - Feature Development - Design, develop, and deliver high quality software features in alignment with roadmap priorities. - Collaborate with the Australian Core Engineering team on architecture, design reviews, and implementation plans. - Write clean, maintainable, and well tested code following engineering best practices. - Technical Support & Operations - Act as the primary engineering contact during Australian off hours, providing on call coverage within standard working hours. - Investigate production issues using logs, metrics, and monitoring tools to identify root causes. - Perform incident triage, remediation, and clear handover documentation to the Australian team. - Work with Kubernetes based workloads, diagnosing deployment, scaling, and runtime issues. - Support AWS hosted systems, with a strong focus on SQS and SES. - Collaboration & Communication - Provide clear and concise handover notes, incident reports, and technical updates. - Participate in incident post mortems and contribute to long term reliability improvements. - Work closely with product, platform, and engineering stakeholders to balance feature delivery with operational excellence. Qualifications - Strong frontend engineering experience, ideally with modern frameworks and libraries such as React, GraphQL, and solid proficiency in TypeScript and modern JavaScript. - Demonstrated interest in diving into core application logic, including contributing to backend or shared services written in Go. - Experience designing and supporting distributed, event driven systems, including asynchronous processing and message based architectures. - Deep practical knowledge of AWS hosted production systems, with demonstrated experience operating, debugging, and optimising services that rely on Amazon SQS and SES. - Hands on experience running workloads with Kubernetes on Amazon EKS. - Strong observability and diagnostics expertise, including log aggregation and querying, metrics analysis, and root cause analysis in distributed systems. - Familiarity with production support workflows, such as incident triage, escalation, handover documentation, and post incident reviews. - Experience balancing feature delivery with operational excellence, making pragmatic trade offs to maintain system stability while continuing to ship. - Comfort working with legacy codebases alongside greenfield development. Core Competencies - Comfortable balancing feature development with live system support responsibilities. - Strong problem solving skills and a calm, methodical approach to incidents. - Excellent written and verbal communication skills, especially for cross time zone collaboration. - A sense of ownership and accountability for system reliability and customer impact. - Confidence to complete development tasks independently while being able to ask for help when needed. Benefits - Extensive health, dental and vision insurance. - Employer-funded health savings account. - Flexible spending plan. - Life and AD&D insurance. - Short and long term disability insurance. - Gym membership reimbursement. - 401K contribution. - 18 days' holiday allowance plus an additional day off on your birthday. Working Model & Collaboration This role will consist of two main parts: - Building and maintaining product features based on a planned roadmap. - Provide on call support during their normal working hours while the Australian team is offline. There will be a daily overlap in working hours with the Australian Core Engineering team to support: - Handover of ongoing work and incidents. - Initial and ongoing knowledge transfer. - Sprint planning, prioritisation, and technical alignment. This model ensures continuity of delivery and system support across time zones. Why Join Us - Work closely with a highly capable engineering team. - Help build a product used by large, established organisations. - Play a key role in improving system reliability and customer experience. - Enjoy a role that offers both deep technical challenges and meaningful product impact. - Be part of a collaborative, globally distributed engineering culture.

• Responsible for working with the team on the development of software components, including writing, testing and maintaining computer programs. • Fully meet requested requirements (quality, cost and deadlines established by the client). • Deliver software components free of defects. • Interpret technical specifications and plan the work to be done using the designated project management tool. • Code software components according to technical specifications. • Identify, build and test developed components to ensure quality. • Perform corrective and evolutionary maintenance on software components. • Prepare technical documentation in accordance with contractual requirements. • Integrate produced components with those built by other team members. • Perform related activities as directed by the manager.

Role Description Manage a personal book of high-value players as their primary contact at Bluff. - Execute the VIP playbook: onboarding, retention, lossback delivery, reactivation, and bespoke offers. - Work a 24/7 rotation with fellow team members ensuring top players always reach someone who knows their account. - Report to the Head of VIP on portfolio health, player sentiment, and bonus efficiency. Responsibilities - Own daily VIP relationships across Telegram and Intercom: fast, personal, no templates. - Deliver lossback, reload, rakeback, and ad-hoc offers within delegated authority; escalate when outside limits. - Monitor player activity in real time: flag churn risk, deposit drops, and reactivation windows early. - Support outbound acquisition through community channels, referrals, and competitor migration conversations. - Feed player insights and product friction back to the Head of VIP and Product team. Qualifications - 2+ years as a VIP host or account manager in iGaming with crypto-native experience preferred. - Sharp commercial instinct by thinking in player NGR, not just player happiness. - Exceptional written communication and near-instant responsiveness; no ticket-queue mentality. - Flexible on hours including evenings and weekends as part of a global coverage rotation. Requirements - Relationship-driven: players remember you by name, not ticket number. - Thrives under pressure and in fast-moving environments. - Competitive: wants their portfolio to be the best-performing book on the team. - Discreet and trustworthy with large-value accounts and sensitive player information. - Hungry to grow and develop further in their career; sees a startup as the fastest path.