Role Description The Platform Manager (Security) is the dedicated security authority for the platform — not a generic security function, but an embedded owner who lives inside the software factory. Reporting to the Cybersecurity Director and working hand-in-hand with the Platform Manager, you will sit at the intersection of platform engineering, DevSecOps, cybersecurity, legal, and vendor management. You will own the definition, implementation, and strict enforcement of the platform's security posture across every team, system, and workstream. On a platform handling the financial data of millions of Africans, the practical objective is not to make theft or compromise impossible — it is to ensure that any attempt is hard, incomplete, noisy, traceable, attributable, and commercially useless without the platform's cloud infrastructure, credentials, pipelines, and integrations. What You'll Do - Security Standards & Governance: - Define, enforce, and continuously improve the platform's end-to-end security standards, policies, and controls. - Ensure every team, partner, and contributor operates within these standards at all times. - Identity & Access Management: - Own the platform's IAM framework. - Enforce MFA for all human access and service-to-service authentication. - Manage privileged access, just-in-time elevation, session recording, and automatic expiry. - Prohibit standing privileged access to production without formal exception. - Source Code & Repository Integrity: - Own the security of the platform's source-control environment end-to-end. - Implement repository segmentation, SSO, MFA, branch protection, and secret scanning. - Ensure audit logs are exported to SIEM. - Access maps strictly to role, squad, and deliverable, reviewed at defined intervals. - Application Security: - Own the platform's secure development lifecycle. - Govern SAST, DAST, SCA, and secrets detection gates across all CI/CD pipelines. - No service may be promoted to production without passing every security gate. - Encryption & Data Protection: - Enforce AES-256 encryption at rest and TLS 1.2+ in transit across all services. - Own key management through Azure Key Vault and AWS KMS. - Drive data classification, DLP enforcement, and protection of customer data. - Penetration Testing & Vulnerability Management: - Commission and oversee penetration testing before every production launch. - Own the vulnerability management process, ensuring critical CVEs are tracked and remediated. - Regulatory Compliance: - Own the platform's compliance posture across CBN guidelines, PCI DSS, and applicable regulations. - Manage data residency requirements and ensure compliance reviews are conducted periodically. - Incident Response & Unified Monitoring: - Own the platform's Incident Response Plan. - Ensure critical incidents are escalated to senior management and relevant regulators. - Establish and maintain a unified monitoring posture fed into SIEM for continuous alerting. - Supply Chain & Container Security: - Enforce security across the platform's software supply chain. - No container may be deployed without passing security gates. - Insider Threat, Endpoint & Workforce Risk: - Define and enforce developer workstation security requirements. - Implement insider-risk monitoring to detect and escalate abnormal behaviour. - Partner, IP & Third-Party Controls: - Own security due diligence for all engineering partners and contractors. - Enforce structured offboarding and coordinate with Legal and HR on suspected IP infringement. - Security Architecture Collaboration: - Partner with the Enterprise Architect and engineering leads to ensure security is designed in from day one. - Executive Reporting: - Report regularly to the Cybersecurity Director on the platform's security posture and compliance status. Qualifications - 8+ years of experience in information security or cybersecurity. - Deep expertise across the full security stack. - Strong hands-on knowledge of cloud security on AWS and/or Azure. - Demonstrated experience owning regulatory compliance in a financial services context. - Experience designing and operating a Security Operations Centre (SOC) function. - Active security certification — CISSP or CISM required. Requirements - CSSLP or CCSP certification is a plus. - AWS Certified Security – Specialty or Microsoft Certified: Security Operations Analyst Associate. - Hands-on experience with container and supply chain security tooling. - Familiarity with IaC security scanning and policy enforcement. - Experience implementing insider threat monitoring programmes. - Familiarity with African regulatory frameworks. Benefits - Impactful work — you'll be the security authority for a platform handling the financial data of millions of Africans. - World-class team — you'll work alongside engineers, architects, and product thinkers from leading organisations. - Modern ways of working — agile, equipped with best-in-class security tooling. - Lagos, Nigeria — based at our Lagos office, at the heart of Africa's most dynamic technology ecosystem. How to Apply To apply, please use the link provided in the job posting. Applications are managed through our recruitment platform and reviewed on a rolling basis.

Role Description Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we're on the lookout for a driven, motivated Italian-speaking Customer Agent to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free. Qualifications - Native-level fluency in Italian (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Requirements - Handle customer inquiries for Italian speaking customers. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. Benefits - Competitive Monthly Salary. - 2 Extra Salaries per year, in the form of a 13th and 14th Salary. - Monthly Performance Bonus, rewarding you for your dedication. - Fully Paid Relocation: Flight, Transfer & Hotel Included. - Continuous support during and before your relocation to Greece. - Stable career development opportunities within a multinational conglomerate. - Fully Paid Training. - Health Insurance. - And Much More.

Role Description We are seeking an experienced Platform Reliability Engineer to ensure the availability, performance, and operational excellence of large-scale distributed systems in production. As an SRE, you will live at the boundary between development and operations, applying strong software engineering principles to infrastructure and operations problems, and continually pushing the platform toward higher reliability with lower operational toil. The ideal candidate will combine deep systems knowledge with strong programming skills, a measurement-driven mindset, and the discipline to design, automate, and operate complex services so that reliability becomes a first-class engineering deliverable rather than a reactive concern. Key Responsibilities - Define, instrument, and continually refine service-level objectives (SLOs), service-level indicators (SLIs), and error budgets for critical services. - Lead incident response and resolution for production issues, acting as a calm and effective incident commander. - Design and implement comprehensive monitoring, logging, and tracing strategies using Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, or similar tooling. - Build and maintain robust on-call processes, runbooks, and escalation paths. - Automate operational toil aggressively by writing production-grade tooling in Python, Go, Bash, or similar languages. - Architect and operate large-scale Kubernetes clusters and container-based workloads. - Design CI/CD pipelines that promote safe, frequent, and observable releases. - Lead capacity planning and performance engineering activities. - Partner closely with application development teams to embed reliability practices early in design. - Strengthen the platform’s resiliency through chaos engineering, fault injection, and well-tested failover paths. - Drive continuous improvement of security posture in collaboration with security teams. - Contribute to the technical roadmap for reliability tooling and developer-experience improvements. - Mentor engineers across the organization on SRE practices. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Five or more years of SRE, DevOps, or production engineering experience supporting large-scale distributed systems. - Strong programming skills in at least one of Python, Go, or Java. - Deep, hands-on experience operating Linux at scale. - Production experience operating Kubernetes and container-based workloads. - Strong working knowledge of observability tooling such as Prometheus, Grafana, OpenTelemetry, ELK/EFK, or commercial equivalents. - Hands-on experience designing and operating CI/CD pipelines for both infrastructure and applications. - Solid understanding of distributed system design. - Demonstrated experience leading incident response and conducting effective post-incident reviews. - Excellent communication and documentation skills. Preferred Qualifications - Experience defining and operationalizing SLOs and error budgets in real production environments. - Exposure to chaos engineering practices and tools such as Chaos Monkey, Gremlin, or Litmus. - Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP). - Background in capacity planning, performance engineering, or large-scale load testing. - Familiarity with service mesh technologies such as Istio, Linkerd, or Consul. How to Apply For immediate consideration, please send your resume to [email protected] or contact us at (908) 505-3544.

AI Platform Engineer | AI Platform Engineering Full-Time Hybrid Onsite (3 days/week in office) The Opportunity MassMutual’s AI Platform Engineering team is seeking a skilled AI Platform Engineer to contribute to the design, development, and operation of our growing AI platform. You will work on meaningful platform challenges, collaborate closely with senior engineers, and take ownership of platform components that power MassMutual’s AI initiatives. The Team This is a unique opportunity to work on the team that builds and operates the platform powering MassMutual’s AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. We partner closely with AI engineering, product, and cloud engineering teams across the enterprise, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and a drive to make hard problems tractable. The Impact - Contribute to the design and implementation of platform components—cloud infrastructure, AI serving layers, and developer tooling—with guidance from senior engineers. - Take ownership of discrete features or modules within critical platform systems such as the LLM gateway, model serving infrastructure, and enterprise integration patterns. Participate in writing ADRs and technical documentation. - Participate in design reviews, contribute constructive feedback on pull requests, and collaborate with teammates on complex engineering challenges. - Execute platform initiatives end to end within your scope—breaking down tasks, managing your work, and delivering quality outcomes in production. - Support platform reliability efforts: contribute to Service Level Objective definitions, implement observability instrumentation, participate in incident response, and help improve platform stability. - Implement governance and compliance controls—data residency, access management, audit logging—in alignment with enterprise requirements and established patterns. - Collaborate with AI engineering, product, and cloud engineering teams; communicate technical context and trade-offs clearly in cross-functional settings. - Contribute to team documentation habits, code quality, and shared engineering standards. The Minimum Qualifications - 2+ years of experience in platform, infrastructure, or SRE roles, with demonstrated ownership of platform components or services. - 2+ years of experience with cloud-native architecture across AWS, GCP, or Azure—containerized deployments, managed services, and basic multi-tenancy patterns. - 2+ years of experience delivering platform features from development through production, with the ability to manage ambiguity within a defined scope. - 2+ years of experience working with IaC and GitOps tools: Terraform or Pulumi, ArgoCD, and standard deployment patterns. The Ideal Qualifications - Familiarity with Kubernetes (CKA, CKAD, or equivalent AWS certifications a plus); working knowledge of cloud-native concepts including managed services, networking, and identity. - Exposure to AI/ML infrastructure: model serving, inference pipelines, or LLM integration patterns. - Clear written communication: ability to produce useful technical documentation and explain implementation decisions to teammates. - Hands-on experience with LLM serving frameworks—vLLM, Triton, Ray Serve—or familiarity with AI gateway patterns. - Exposure to FinOps principles or GPU cost considerations in inference workloads. - Experience contributing to internal developer platforms (IDPs) with an appreciation for developer experience. - Open-source contributions to platform or ML infrastructure tooling. - Ability to influence peers through technical credibility and collaborative problem-solving. - Comfort operating in ambiguous environments, with a habit of asking good clarifying questions and building shared understanding. What to Expect as Part of MassMutual and the Team - Regular meetings with the AI Platform Engineering team - Focused one-on-one meetings with your manager - Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups - Access to learning content on Degreed and other informational platforms - Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-SC1 Salary Range: $134,400-$176,400 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.