• Own Ozmo's social media presence and social media marketing strategy across all channels, including LinkedIn, Facebook, Twitter and Instagram • Design, edit, publish and sponsor weekly digital content, including static and video, to Ozmo’s social media channels • Collaborate with Marketing & Comms on external newsletter program to increase customer and prospect engagement • Bring creative new content types and formats to our social media content and lead team brainstorming sessions • Monitor and report out regularly on Ozmo's social media analytics, identifying opportunities for improvement and growth • Conduct regular, thorough research on the market to keep all Ozmo teams informed and connect findings to strategic planning • Execute internal communication, including an Ozmonaut newsletter, on a regular cadence in support of employee engagement efforts • Support Marketing team in the planning and execution of demand generation efforts • Contribute to the Ozmo blog by crafting professional content on relevant industry topics • Partner with our HR and talent acquisition teams to brainstorm and implement new and creative ways to recruit top talent • Plan and prioritize your work independently in two-week sprints in Jira as part of our marketing team processes • Support marketing team and broader company initiatives as needed

• Distribute daily mortgage rate sheets and ensure timely updates to internal stakeholders. • Assist with processing rate lock, relock, and extension requests, supporting lock desk workflow accuracy. • Perform data entry, reconciliation, and validation activities related to settled and locked loans. • Maintain accurate loan pricing, lock desk, and transaction activity records. • Provide administrative and operational support to the Secondary Marketing function. • Respond to routine internal inquiries and escalate complex pricing or lock issues to senior team members. • Remain informed on company policies, pricing procedures, and applicable market guidelines. • Support additional operational and administrative initiatives as assigned.

• Develop and execute cohesive, multi-channel campaigns (digital, social, traditional, experiential) that drive brand awareness and business growth. • Serve as a strategist and integrator leading cross-functional initiatives, managing marketing budgets, and analyzing data to optimize campaign performance. • Oversee brand and product marketing, organic social, and the GTM process for major marketing initiatives such as product launches, seasonal and brand campaigns. • Define and run a repeatable, cross-functional GTM framework for new product launches, holiday campaigns, and major brand initiatives. • Write and validate concise strategic briefs that align positioning, target segments, messaging, creative direction, and KPIs. • Partner with cross-functional leaders to plan, execute, and optimize omnichannel campaigns (performance, content, PR, social, email, in-app, retail partnerships) to meet revenue and brand goals. • Coordinate stakeholders (product, operations, supply, creative, analytics) to deliver launches on time and on budget. • Set KPI frameworks, build dashboards, run post-mortems, and iterate on creative and channels based on data. • Ensure on-brand messaging and creative consistency across all touchpoints; champion the brand voice and ingredient-focused positioning. • Own agency relationships for organic social, brand strategy, consumer insights and PR.

• Contact exclusive new client leads who have expressed interest in our products and services • Educate clients on their options and assist them in applying for coverages • Represent the brand and connect customers to the right products for their needs • Adapt well to different environments and the varying needs of policyholders