Role Description The Sales Development Representative (SDR) will join our team to drive business growth across North America. This individual will be responsible for outbound prospecting, engaging with potential clients, setting up qualified meetings, and contributing to the sales pipeline by connecting with technology leaders who require software development, AI-driven solutions, and cloud consulting services. Qualifications - Job Title: Sales Development Representative (SDR) – IT Services & AI Solutions - Required Experience: 5-10 years - Educational Qualification: MBA, BA/BS degree, or relevant educational background. - Location/Availability: North America (Remote). Must be available to work in PST/CST timezones to align with North American business hours. Requirements - Prospect & Outreach: Conduct cold calls, send emails, and reach out via LinkedIn to engage potential clients. - Lead Qualification: Identify decision-makers, understand their pain points, and qualify leads based on fit. - Meeting Scheduling: Book qualified meetings with prospects for the sales team. - Follow-up & Nurturing: Maintain relationships with leads through consistent follow-ups and nurture campaigns. - CRM Management: Update and manage leads in Zoho CRM to track outreach efforts and pipeline status. - Collaboration: Work closely with the sales and marketing teams to refine messaging and outreach strategies. - Achieve Targets: Proven track record of consistently delivering target number of qualified meetings every month and demonstrated ability to meet/exceed monthly sales meeting quotas. Benefits - Fluent English Communication: Strong verbal and written communication skills to engage C-level executives, founders, and decision-makers. - Outbound Sales Experience: 5-10 years in a similar role, preferably in IT, SaaS, or software development services. - Cold Calling & Email Outreach: Proven track record of initiating conversations, securing meetings, and consistently delivering a target number of qualified meetings every month. - Persuasive & Convincing: Ability to handle objections, build rapport, and gain commitment from prospects for a call. - Tech-Savvy: A basic understanding of cloud, AI, and software development services is a plus. - Qualify leads (BANT: Budget, Authority, Need, Timeline) - Book meetings for leadership/sales team - CRM & Outreach Tools: Experience with Zoho CRM, LinkedIn Sales Navigator, and email automation tools is preferred.

- Research and identify high-potential B2B prospects within the Romanian market. - Execute high-volume outbound prospecting via cold calling, email sequencing, and LinkedIn outreach. - Qualify inbound leads and book discovery meetings for the Account Executive team. - Articulate the company's value proposition clearly in both Romanian and English. - Maintain meticulous records of lead interactions and pipeline stages within the CRM. - Collaborate with marketing and sales leadership to refine messaging and outreach strategies.

• Conduct high-volume outbound prospecting via cold calling, email sequencing, and social selling to decision-makers in Poland. • Qualify inbound leads and manage a consistent pipeline of meetings for the Account Executive team. • Localize sales messaging to ensure it resonates with the cultural and business nuances of the Polish market. • Maintain meticulous records of prospect interactions and lead statuses within the CRM. • Collaborate with marketing and sales leadership to refine outreach strategies based on real-time market feedback.

• Own an individual pipeline target through inbound and outbound prospecting to exceed quarterly pipeline targets across marketing and sales. • Execute multi-channel outreach across email, phone, LinkedIn, events, and other digital channels. • Research target accounts using ICPs, buying signals, contact intelligence, and intent data. • Build relationships with Finance, Security, and IT decision-makers to generate qualified pipeline. • Lead by example through consistent execution and strong prospecting results. • Coach teammates on messaging, objection handling, call execution, and prospecting best practices. • Support onboarding, enablement, and ongoing skill development. • Share successful plays, learnings, and best practices across the team. • Help build and execute scalable outreach strategies and sequences, and provide monthly plays including enriched accounts and contacts, talk tracks, sequences and goals working with the head of demand generation. • Attend and provide consultation on weekly calls with sales and marketing to improve sales-generated pipeline generation. • Develop prospecting strategies from 5x5 using ABM tactics to improve conversion rates in our top tier accounts. • Partner with Sales, Marketing, and Revenue Operations to improve lead flow, routing, and handoff processes. • Support process improvements and implement best practices for prospecting, qualification, and pipeline generation. • Help maintain reporting and dashboards to track activity, pipeline, and conversion metrics. • Ensure CRM hygiene and consistent use of sales engagement tools. • Identify opportunities to improve team productivity, execution, and overall performance.