Customer Experience Services for the World’s Best Brands
Healthcare Engagement, Content Moderation
Location
United States
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Healthcare Engagement, Content Moderation
ModSquad
• Support our healthcare client in the dental services sector • Monitor and respond to patient-facing digital interactions across social and online channels • Ensure accurate, professional, and empathetic communication • Help maintain a safe, respectful, and informative digital environment for patients seeking dental care information and support • Ability to handle diverse and potentially negative engagements
Job Requirements
- Prior engagement moderation experience with a strong understanding of community dynamics, conflict resolution, and fostering positive interactions.
- Proficient in understanding and implementing escalation protocols
- Strong, Clear, and concise written and verbal communication skills with high attention to detail
- Knowledge of the medical/dental field and HIPAA / PHI
Benefits
- A dedicated desktop or laptop computer running Windows 11 or later
- At least 8 GB of RAM
- A reliable, high-speed internet connection
- A quiet, distraction-free workspace suitable for remote work
- Willingness to install ModSquad security software and enable two-factor authentication (2FA) on both your computer and mobile device
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• Watch assigned videos (2–5 min each) and fill a structured review scorecard • Fact-check key graphics and claims against standard sources (NCERTs, PIB, official reports, the Constitution so on) • Flag outdated information schemes renamed, data revised, amendments passed • Rate comprehension quality Is the explanation clear for a first-time learner? Is pacing right? Are terms explained before use? • Note specific timestamps when you find an issue and report • Complete each scorecard within 24 hours of assignment
• Create and adapt high-quality B2B content for LinkedIn, blogs, newsletters, landing pages, ebooks, whitepapers, lead magnets, email campaigns, and other digital channels. • Support SEO and AI-driven content discovery (AEO/GEO) through content creation, optimization, and performance analysis. • Monitor content performance, build reports, and optimize content based on insights and data. • Support podcast, PR, event, and brand communication initiatives. • Collaborate with Product, Sales, Customer Success, and internal specialists to create thought leadership content, customer stories, and product-related assets. • Ensure consistency of Tenchi's tone of voice and messaging across all communication channels while managing multiple content projects simultaneously.
Role Description Tenchi Security is looking for a B2B Content Marketing Specialist to join our Marketing team and help scale our digital content, brand presence, and demand generation efforts. This is a hands-on, execution-focused role for someone who enjoys transforming complex ideas into compelling content across multiple formats. You'll collaborate closely with Product, Sales, Customer Success, and subject matter experts to create content that strengthens our brand, educates our audience, and generates business impact. We're looking for someone who thrives in a fast-paced environment, learns quickly, consistently delivers high-quality content, and uses data to continuously improve results. Key Responsibilities - Create and adapt high-quality B2B content for LinkedIn, blogs, newsletters, landing pages, ebooks, whitepapers, lead magnets, email campaigns, and other digital channels. - Support SEO and AI-driven content discovery (AEO/GEO) through content creation, optimization, and performance analysis. - Monitor content performance, build reports, and optimize content based on insights and data. - Support podcast, PR, event, and brand communication initiatives. - Collaborate with Product, Sales, Customer Success, and internal specialists to create thought leadership content, customer stories, and product-related assets. - Ensure consistency of Tenchi's tone of voice and messaging across all communication channels while managing multiple content projects simultaneously. Qualifications - Experience creating content for B2B companies, preferably in SaaS or technology. - Excellent written communication skills in Portuguese and English. - Strong understanding of Content Marketing, LinkedIn, SEO, and AI-driven discovery (AEO/GEO). - Ability to quickly understand complex topics and translate them into clear, engaging, and high-quality content. - Data-driven mindset with experience monitoring content performance and identifying optimization opportunities. - Experience using AI tools to accelerate content production workflows. - Strong organizational skills, attention to detail, and the ability to manage multiple priorities independently. - Curiosity and willingness to learn about cybersecurity, risk, and enterprise software. Nice to Have - Knowledge of Cybersecurity. - Experience with HubSpot and Webflow. - Experience working in fast-paced startup environments. - Spanish proficiency.
Working Student Editorial Economics
FinanzflussFinanzfluss – Wir machen Menschen zu finanziellen Selbstentscheidern. Wir glauben, dass Geld gut ist. Du auch? Dann werde Teil unserer Community. Diese besteht aus finanzinteressierten Menschen und erreicht jeden Monat über unsere Website, Social Media, den Newsletter und Podcast ein Millionenpublikum. Zusammen mit unserer Community entstehen ständig neue Ideen, die wir mit großer Freude umsetzen. Unsere Mission ist es, Menschen das erforderliche Wissen einfach zugänglich zu machen und sie damit zu ermutigen, ihre finanzielle Zukunft aktiv selbst zu gestalten.
Role Description Wir bauen ein neues Redaktionsteam für den Bereich „Wirtschaft und News“ auf. Als Teil dieses neuen Teams unterstützt du beim Auf- und Ausbau eines wochentäglichen Formats, welches unsere Community multiperspektivisch auf relevante nationale und internationale Nachrichten aus den Bereichen Wirtschaft, Politik und Finanzen brieft. - Unterstützung bei der Recherche und Aufbereitung nationaler und internationaler Inhalte für ein wochentägliches News-Format (Podcast) mit den Themenschwerpunkten Wirtschaft, Politik & Finanzen - Unterstützung bei der Rekrutierung spannender Interview-Gäste - Aufbereitung des Contents für verschiedene Plattformen in enger Zusammenarbeit mit dem Socialteam - Nutzung von KI-Tools für effiziente Content-Erstellung (du übernimmst die Qualität, die KI die Quantität) - Community-Management zur Steigerung des Engagements Qualifications - Du kannst gut und gewissenhaft recherchieren - Du kannst Inhalte faktisch korrekt und einfach verständlich aufbereiten und einordnen - Bereitschaft, Verantwortung für Inhalte zu übernehmen - Du kannst gut unter Zeitdruck und mit Deadlines arbeiten Benefits - Einen kompetitiven Stundenlohn - Weiterentwicklungsmöglichkeiten in einem stark wachsenden und profitablen Start-up - Ein modernes Büro mit Home-Office-Flexibilität oder alternativ 100% remote work - Ein zielstrebiges Team und eine großartige Community - Aufbau/Erweiterung deiner KI-Skills in einem redaktionellen Umfeld


