Lokal

• Respond to customer inquiries promptly and effectively in** Telugu / Tamil / Kannada / Malayalam / Gujarati / Marathi / Bengali / Hindi and English. ** • Assist users in understanding app functionality and help troubleshoot any issues they encounter. • Provide valuable feedback based on customer interactions to support product and service improvements. • Document customer queries and resolutions accurately for internal tracking and reference. • Collaborate with other team members to resolve complex user concerns efficiently. • Maintain high standards of customer satisfaction through timely and empathetic support. • Engage with users to build strong relationships and foster trust in the platform.

• Edit short-form and mid-length videos such as reels, social media ads, promos, and content explainers. • Implement engaging hooks, dynamic pacing, and a strong narrative rhythm to maximize viewer retention. • Tailor editing styles to suit platform-specific behaviors (e.g., fast cuts for Instagram, scroll-stopping openers for YouTube Shorts). • Enhance video quality through thoughtful color grading, text animations, transitions, and immersive sound design. • Collaborate closely with writers, designers, and creative leads to bring scripts and visual concepts to life. • Stay updated on current editing trends, meme formats, cultural references, and audio trends to keep content fresh and relatable. • Analyze ad performance metrics and apply learnings to improve edits for better click-through and completion rates. • Edit videos in the required language Marathi, ensuring linguistic accuracy, cultural relevance, and strong storytelling for the target audience.

• Edit short-form and mid-length videos such as reels, social media ads, promos, and content explainers. • Implement engaging hooks, dynamic pacing, and a strong narrative rhythm to maximize viewer retention. • Tailor editing styles to suit platform-specific behaviors (e.g., fast cuts for Instagram, scroll-stopping openers for YouTube Shorts). • Enhance video quality through thoughtful color grading, text animations, transitions, and immersive sound design. • Collaborate closely with writers, designers, and creative leads to bring scripts and visual concepts to life. • Stay updated on current editing trends, meme formats, cultural references, and audio trends to keep content fresh and relatable. • Analyze ad performance metrics and apply learnings to improve edits for better click-through and completion rates. • Edit videos in the required language Gujrati ensuring linguistic accuracy, cultural relevance, and strong storytelling for the target audience.

• Plan, create, and publish notifications for Gyan TV Hindi on a daily basis • Coordinate with content, editorial, and operations teams to align messaging • Review, proofread, and ensure accuracy of notification content in Hindi and English • Maintain consistency in tone, quality, and timeliness of notifications • Support day-to-day operational and content-related activities as required

• Manage and send notifications for Gyan TV Hindi across the platform. • Coordinate closely with content, editorial, and operations teams on a daily basis. • Review, proofread, and ensure accuracy of notification text in both Hindi and English. • Support additional operational and coordination tasks as required.

• Conduct **outbound calls** to prospective clients and effectively promote Lokal App's services. • Engage with users to identify their needs and create tailored solutions that fit their requirements. • Maintain accurate records of calls, interactions, and leads in the CRM system. • Follow up on **leads** and manage the **sales process** from initial contact through to closing. • Collaborate with the marketing team to leverage campaigns and enhance sales efforts. • Provide feedback on customer interactions and market trends to help shape future strategies. • Achieve **monthly sales targets** and contribute to the overall growth of Lokal App.

• Conduct **outbound calls** to prospective clients and effectively promote Lokal App's services. • Engage with users to identify their needs and create tailored solutions that fit their requirements. • Maintain accurate records of calls, interactions, and leads in the CRM system. • Follow up on **leads** and manage the **sales process** from initial contact through to closing. • Collaborate with the marketing team to leverage campaigns and enhance sales efforts. • Provide feedback on customer interactions and market trends to help shape future strategies. • Achieve **monthly sales targets** and contribute to the overall growth of Lokal App.

• Write sharp, attention-grabbing hooks to maximize engagement and retention. • Craft platform-specific content for Instagram, YouTube, Facebook, and other channels. • Analyse ad metrics (CTR, watch time, drop-off rates) to refine creative strategy. • Collaborate closely with video editors, designers, and creative strategists to bring ideas to life. • Translate copy ideas into strong visual narratives and impactful storytelling sequences. • Identify and adapt to emerging content and creative trends. • Simplify complex ideas into relatable and emotionally resonant content. • Utilize knowledge of transitions, camera shots, and pacing to visualize scripts effectively. • Constantly read and watch diverse content (books, short films, ads) to expand creative vocabulary and visual literacy. • Provide creative inputs during production to ensure content quality and tone consistency.

• Conduct **outbound calls** to prospective clients and effectively promote Lokal App's services. • Engage with users to identify their needs and create tailored solutions that fit their requirements. • Maintain accurate records of calls, interactions, and leads in the CRM system. • Follow up on **leads** and manage the **sales process** from initial contact through to closing. • Collaborate with the marketing team to leverage campaigns and enhance sales efforts. • Provide feedback on customer interactions and market trends to help shape future strategies. • Achieve **monthly sales targets** and contribute to the overall growth of Lokal App. • Creating a positive Brand Image in the minds of new prospective clients • Contact clients by phone to offer or persuade them to purchase the services • Explain the advantages and features of the service being sold to stimulate the client's interest • Answer client's questions about the service being offered • Explain products or services and prices, estimate or final cost of sale • Coordinating with sales executive and the client till the deal is closed Meeting daily/ weekly/ monthly targets • Maintaining follow-up data working on Follow-up data Maintaining MIS and data for future course of action

• Write scripts that capture audience attention within 60 seconds • Create content for various platforms and formats • Analyze ad metrics to improve performance • Collaborate with creative teams on projects