This role involves providing technical support for DataScout's applications, primarily OneMap. Master DataScout’s applications to swiftly resolve client issues Respond to client inquiries, ensuring high-quality technical support with a focus on customer satisfaction and prompt issue resolution Schedule and conduct on-site/virtual presentations and training sessions Review all written materials and websites to better promote the company to customers Document all client interactions and time Lead onboarding projects across products Develop and maintain training materials and guides Test new software solutions and new releases when requested Foster effective communication company-wide Stay informed about emerging technologies Develop a complete understanding and comprehension of all product lines Data entry from support help desk and other associated software in place Promote Vision and DataScout as a leading provider of Government Technology Solutions and public data in growing markets

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. Client is seeking a full-time Business Support Virtual Assistant to support leadership and the broader team with: Calendar management Client communication Light outbound outreach CRM updates General administrative support This role is execution-focused and process-driven. The team has established systems and workflows in place; the VA’s responsibility is to execute consistently, maintain organization, and ensure no tasks fall through the cracks. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

In this role, you will… Be responsible for making and receiving calls to/from vendors, clients, and third parties as needed Review, research, and respond to email correspondence professionally and in a timely manner Review vacant inspections to determine if we can proceed with property preservation Review third party systems for loan status Review and take action on internal and external reporting Work several different clients and understand their expectations Meet daily quotas Work individually; however, at times work on a team

The Revenue Specialist, Third-Party Claims investigates and analyzes Motor Vehicle Accident accounts in order to properly identify and coordinate insurance benefits and resolve outstanding balances for our clients. This position acts as the liaison between EnableComp clients, patient attorneys, and insurance companies. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Conduct online medical research of Motor Vehicle Accident claim payments using EnableComp’s proprietary software, systems, and tools, as well as other online medical websites. Research, request, acquire, and review medical records, provider notes, explanation of benefits and any other supporting documentation necessary for knowledge of account information. Utilize information to manage claim life cycle and accurately communicate with external patient counsel and insurance providers. Conduct timely and thorough follow-up with payers to update claim system with accurate information and ensure supporting documentation has been received facilitating prompt reimbursement. Make key decisions to ensure claim resolution. Prepare correct MVA billing packet using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies and patient attorney, with appropriate authorizations. Communicate with patient attorney via various mediums in order to discuss claim status and probability of timely resolution. Other duties as required.