Role Description As a Whistle for Cloudbeds Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs. - Facilitate client onboarding, training, and ongoing support via video, phone, and email. - Resolve customer inquiries and troubleshoot escalated issues across multiple channels. - Partner with Sales to define success, demonstrate ROI, and drive retention. - Build strong client relationships to encourage loyalty and promote product adoption. - Develop a deep understanding of Cloudbeds’ products and customer needs. - Contribute to training materials and stay updated on system changes. - Record activities in Salesforce, gather feedback, and share insights for product improvements. Qualifications - Over 3 years of 5-star hospitality experience in key roles (Front Desk or Revenue Manager) within a leading hotel brand, or at least 3 years of relevant SaaS industry experience in a customer-facing role. - Deep expertise in Revenue Management principles and technology (e.g., RMS, dynamic pricing, demand forecasting, RevPAR, ADR, Occupancy). - Proven ability to translate complex, AI-driven concepts (Revenue Intelligence) into clear, practical business terms for clients. - Exceptional communication with empathy and a relentless customer-focused approach. - Ability to communicate product offerings clearly and effectively, synthesize customer feedback for internal product and engineering teams. - Empower clients to become self-sufficient during onboarding and throughout their lifecycle. - Manage multiple projects or accounts simultaneously, leveraging strong organizational and proactive management skills. - Share customer insights and opportunities across departments (Sales, Product, Marketing) to drive internal alignment and strategic growth. - Familiarity with CRM/Email Marketing platforms is a significant plus. - Professional fluency in English is required. Requirements - Project Management certification (optional). - Professional fluency in Spanish (optional). Benefits - Remote First, Remote Always. - PTO in accordance with local labor requirements. - Monthly Wellness Fridays - enjoy an extra long weekend every month. - Full Paid Parental Leave. - Home office stipend based on country of residency. - Professional development courses in Cloudbeds University. - Access to professional development, including manager training, upskilling and knowledge transfer.

Role Description As a Whistle for Cloudbeds Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs. - Facilitate client onboarding, training, and ongoing support via video, phone, and email. - Resolve customer inquiries and troubleshoot escalated issues across multiple channels. - Partner with Sales to define success, demonstrate ROI, and drive retention. - Build strong client relationships to encourage loyalty and promote product adoption. - Develop a deep understanding of Cloudbeds’ products and customer needs. - Contribute to training materials and stay updated on system changes. - Record activities in Salesforce, gather feedback, and share insights for product improvements. Qualifications - Over 3 years of 5-star hospitality experience in key roles (Front Desk or Revenue Manager) within a leading hotel brand, or at least 3 years of relevant SaaS industry experience in a customer-facing role. - Deep expertise in Revenue Management principles and technology (e.g., RMS, dynamic pricing, demand forecasting, RevPAR, ADR, Occupancy). - Proven ability to translate complex, AI-driven concepts (Revenue Intelligence) into clear, practical business terms for clients. - Exceptional communication with empathy and a relentless customer-focused approach. - Ability to communicate product offerings clearly and effectively, synthesize customer feedback for internal product and engineering teams. - Empower clients to become self-sufficient during onboarding and throughout their lifecycle. - Manage multiple projects or accounts simultaneously, leveraging strong organizational and proactive management skills. - Familiarity with CRM/Email Marketing platforms is a significant plus. - Professional fluency in English is required. Requirements - Project Management certification (optional). - Professional fluency in Spanish (optional). Benefits - Remote First, Remote Always. - PTO in accordance with local labor requirements. - Monthly Wellness Fridays - enjoy an extra long weekend every month. - Full Paid Parental Leave. - Home office stipend based on country of residency. - Professional development courses in Cloudbeds University. - Access to professional development, including manager training, upskilling, and knowledge transfer.

Title: Environmental Specialist II Location: Raleigh, NC, United States Job Description: time type Full time job requisition id JR-119023 Agency Dept of Environmental Quality Division Office of Continuous Improvement Job Classification Title Environmental Specialist II (NS) Position Number 65040411 Grade NC14 About Us The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life. Description of Work *This position is Exempt from the Human Resources Act (EHRA) with the exception of Articles 6 and 7. This is a full-time position (40 hours per week) with applicable State Benefits.* The primary purpose of the position is to support regulatory permitting via review and approval tasks necessary for implementation of certain infrastructure projects across all Division wide programs with a priority on those funded by American Rescue Act Plan (ARPA), S.L. 2023-134 and other assigned infrastructure projects. This position provides technical reviews of development project designs and plans that are submitted to the DWR as 401 Water Quality Certifications, Riparian Buffer Authorizations, and Major/Minor Exceptions approvals from the Riparian Buffer rules. A successful candidate will have excellent organizational skills and the ability to meet strict deadlines. Other Key Responsibilities: Review and issue approvals for 401 Water Quality Certifications, Riparian Buffer Authorizations, and other environmental approvals for the Division of Water Resources. Perform on-site appeal determinations for the presence of waters and wetlands subject to the 401 rules and/or the riparian buffer rules. Communicate with the public, regulated community, and other state and federal agencies and prepare written reports. Knowledge Skills and Abilities/Management Preferences Recruitment Range: $52,592 - $81,235 The Office of Continuous Improvement: The Office of Continuous Improvement (OCI) enhances the performance of the DEQ by fostering compliance and efficiency across diverse projects. OCI leverages business processes, data analysis, compliance, and engineering expertise to drive improvement. Embedded within DEQ divisions, OCI works to develop and strengthen processes and workflows that support DEQ's mandate to deliver federal funding effectively and equitably for infrastructure, energy, and resilience projects. OCI is charged with helping DEQ teams solve challenges, provides data strategy, technical support, and policy expertise. The Division of Water Resources: The Division of Water Resources is responsible for protecting North Carolina’s drinking, surface and groundwater for all waterbodies including lakes, streams, rivers, wetlands and aquifers. This environmental stewardship is accomplished through actions including permitting issuance, investigations, regulatory compliance and enforcement, monitoring and field assessments, certifications, laboratory analysis and testing, planning, water quality standards management, educational outreach and other efforts. The Division comprises six Sections: Water Quality Regional Operations; Water Sciences; Public Water Supply; Water Quality Permitting; Groundwater Resources, and Water Planning. Learn more by visiting Division of Water Resources. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of Environmental Quality trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in one of the agricultural, biological, engineering, environmental or natural resource sciences or a closely related curriculum from an appropriately accredited institution and two years of experience related to the area of assignment; or an equivalent combination of education and experience. A valid driver's license is required. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Jean Buchanan

Title: Environmental Specialist Sr Employer Travis County Salary $64,417.60 - $80,516.80 Annually Location 700 Lavaca Street, Austin, TX Job Type Full Time Remote Employment Flexible/Hybrid Job Number 26-10733 Department TNR (Trans & Natrl Resrc) Job Summary The Operational Sustainability team focuses on waste diversion, climate action, and sustainability initiatives geared towards lowering greenhouse gas emissions for Travis County as an organization. We are currently seeking a self-motivated, qualified Environmental Specialist Sr. to manage vendor contracts and budgets, lead our education and outreach efforts and waste diversion initiatives, and assist the Program Manager and Planner Sr. with other project work related to the program goals. The Environmental Specialist Sr. will administer over 20 vendor contracts and manage related project funding. The position will be the primary liaison for all contracted services and will work closely with vendors and Travis County Purchasing and Finance offices. This role will lead all internal education and outreach efforts related to waste diversion, climate planning, and other sustainability initiatives. This position will also have a supporting role in the program’s waste diversion efforts and event planning. The Environmental Specialist Sr. will be critical to the program’s mission of moving the County towards greener, more sustainable business practices. Work includes contract and budget management, relationship building, and leading, planning and implementing education and outreach efforts throughout the organization. This position will also work with staff to support the program’s waste diversion initiatives and event planning. Requirements will include strong written and oral communication skills, interpersonal skills, and the ability to educate diverse groups of stakeholders. Knowledge of waste diversion methods and climate action planning is preferred. This position may also be required to present information to elected officials and will sit on select committees. The Operational Sustainability Program offers flexible work hours, a mix of office and field work, as well as teleworking options. DISTINGUISHING CHARACTERISTICS: This position may support one or more of the following program areas: Hazardous materials management, hazardous waste management and cleanup, pesticide use and management, household hazardous waste and other special wastes; Solid waste management, recycling, responsible purchasing; Storm water management, erosion and sedimentation controls; Water quality monitoring, assessment, regulation, compliance and policy; Air quality monitoring, assessment regulation, compliance and policy; Land acquisition in support of endangered species protection or other natural resources program; Grant development and administration; Environmental policy and legislative analysis; and Compliance and civil enforcement across multiple program areas. This classification may require a flexible work schedule in order to meet the needs of the department. Duties and Responsibilities - Develops, implements, performs duties of and/or administers a group of countywide natural resource and environmental quality programs or a single program that require a high level of technical skill, specialized knowledge, or expertise as reflected by an accredited certification or extensive experience. Includes planning, carrying out and evaluating projects and activities in support of the programs. Manages multiple projects, contracts and activities consistent with authorized scope, schedule and budget. - Coordinates efforts with contractors, department staff, other departments and agencies, the regulated community, stakeholders and the general public. Serves as departmental liaison for the designated programs. - Analyzes and interprets Federal, State and Local environmental regulations. Recommends, develops and implements procedures and projects consistent with environmental regulations. Makes recommendations on compliance to the department and the regulated community. - Prepares cost estimates, plans and specifications for outside goods or services within the designated areas of program specialization. Prepares request for proposals, assists in contract negotiations with outside vendors and manages approved contracts. Develops purchase requests for supplies and services required for assigned programs and projects. Assists with development of grant proposals, applications, and contracts for services with other agencies as sources for additional funding. - Analyzes, evaluates and presents data, maintain databases and prepares written reports. Presents findings and reports to department staff and management, other agencies, the Commissioners Court and the public. - Conducts education and outreach to the general public by participating in information meetings, trainings, and conferences to explain issues related to the programs goals. Represents the department by working closely with groups, community members and organization representatives. - Conducts advanced level technical inspections, analyses and or investigations. - Specific to grants area of specialization: Administers preparation and submission of grant applications for new and continued funding of programs through Federal, State, Local and County sources, including maintaining grant accurate records and prepare monthly reports of progress, monitoring contractual compliance, reviews projects, coordinates efforts between funding agencies, and schedules items for approval. - Specific to grants area of specialization: Identifies funding sources, develops projects and writes grant proposals. Communicates and meets with funding agencies, and assists with taking the application through the approval process. Responds to information requests. - Serves on committees and task forces dealing with environmental or grants issues. - Reviews projects in the Natural Resources and Environmental Quality programs. Reviews project operations to ensure timely submission of progress reports. - Supports civil enforcement, as required. - Performs other job-related duties as assigned. Minimum Requirements Education and Experience: Bachelor's degree in Environmental Science, Environmental Policy, Technical Writing or a directly related field AND three (3) years experience the program specialization areas listed above; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License. Depending on assigned duties, may require certification in the designated specialty field such as: International Society of Arboriculture (ISA) Arborist Certification, International Erosion Control Association (IECA) certification (e.g. Certified Professional in Erosion and Sediment Control, CPESC), Pest Control Applicator License, Hazardous Waste Operations and Emergency Response (HAZWOPER), or Certified Grant Management Specialist as recognized by the National Grants Management Association. Preferred: Fluent in Spanish Experience working in a leadership role Understanding of waste diversion, climate action, and sustainability initiatives Knowledge of contract administration and program budgeting Experience in education and outreach and event planning HAZWOPER Certified Knowledge, Skills, and Abilities: Knowledge of: - Grant guidelines, procedures and of funding agencies. (Specific to grants area of specialization) - Grant technical writing, project management, and environmental specifications. (Specific to grants area of specialization) - Standard theory, principles, practices and techniques of environmental and natural resource protection. - Scientific principles and techniques related the assigned area of environmental specialization. - Federal, State, Local and County applicable environmental laws, rules, regulations and guidelines. - General aptitude in mathematics or accounting. - Principles, practices and techniques of project management, and environmental specifications. - Research and data analysis techniques. - Principles of data and document management. - Computer equipment and software to include word processing, spreadsheets, databases and a variety of software packages including geographic information systems. - Technical writing, report writing and preparation, business letter writing, grammar and punctuation. Skill in: - Use of biological monitoring, environmental assessment, and wildlife control equipment and instruments. Use of field techniques appropriate to the areas of specialization. - Data analysis. - Geographic Information Systems, including the ability to: - create maps and graphs, using GIS software and related equipment; - compile geographic data from a variety of sources which may include census, field observation, satellite imagery, aerial photographs, and existing maps; - retrieve stored maps, manage shape files and other GIS data; - Data management techniques. - Explaining complicated technical problems in simple non-technical language. - Problem-solving and decision-making. - Both verbal and written communication. - Problem-solving and decision-making. - Verbal and written communication. Ability to: - Research, plan and coordinate grant related activities. - Write policies and procedures. - Manage time well, perform and prioritize multiple tasks, organize diverse activities, develop and implement environmental research and projects. - Meet deadlines and produce projects in a timely manner while working on several projects at once. - Work as a team member within a diverse organization. - Research, compile, analyze, interpret and prepare a variety of memorandums or reports. - Effectively present information to management and public groups. - Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public. Work Environment & Other Information Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to driving a 4-wheel drive vehicle, standing, walking/hiking (some rough terrain), carrying, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. May work in extreme temperature/weather change/conditions, and smoke on prescribed or wild fires. Maybe subject to contact with dangerous machinery, fumes, communicable/infectious disease, and hazardous chemicals. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. Work Hours: 8 am - 5 pm, Monday-Friday. Location: 700 Lavaca St, Austin, TX 78701 Department: TNR (Trans & Natrl Resrc) Criminal, Driving, Education, and Employment Background Checks Required. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.