• Design, build, and maintain scalable automated test frameworks from scratch — not inherited or extended from existing suites • Serve as the primary subject matter expert on test automation tools, techniques, and best practices across the engineering organization • Establish architecture, folder structure, conventions, and shared patterns for the automation codebase • Maintain test suites for reliability and maintainability as the platform evolves • Integrate automated test suites into CI/CD pipelines (GitHub Actions, Azure DevOps, or equivalent) to support continuous delivery • Design pipeline triggers, handle test parallelism and flakiness, and own reporting and alerting within the pipeline • Identify gaps in current testing infrastructure and proactively propose and implement improvements • Partner with DevOps and Engineering to ensure test execution environments are reliable and representative • Partner with product managers and developers to integrate automation early in the SDLC, promoting a shift-left quality mindset • Influence team QA practices through documentation, mentorship, and standards-setting — not just personal execution • Review pull requests for testability and advocate for design choices that improve coverage and maintainability • Stay current on emerging testing tools, frameworks, and industry trends

• Design, develop, and maintain scalable automation test frameworks for web applications and APIs. • Develop and execute automated functional, regression, integration, and end-to-end test suites. • Validate application functionality, performance, and reliability within authenticated cloud environments. • Develop and maintain API automation to ensure the integrity of backend services and integrations. • Collaborate with software engineers to identify, investigate, and resolve defects throughout the development lifecycle. • Integrate automated testing into CI/CD pipelines to support continuous integration and continuous delivery. • Participate in sprint planning, backlog refinement, and code reviews to embed quality throughout the development process. • Perform root cause analysis on defects and provide clear documentation and reporting. • Continuously improve test automation coverage, testing processes, and quality standards. • Promote best practices in quality assurance and test automation across the engineering team.

• Contribute to quality processes across planning, development, and release stages of the SDLC • Use AI-assisted development tools to design, generate, validate, and maintain test assets at scale • Review and critically evaluate AI-generated test output before it enters the repo, catching false positives, coverage gaps, and brittle assertions • Collaborate with developers, product teams, and QA leadership to define quality standards and communicate risk clearly • Think beyond local scripts, understand how test solutions scale from 10 to 10,000 and architect accordingly • Adapt processes quickly in response to a changing product environment

Role Description As an Software Engineer in Test at PDQ, you will work closely with an agile cross-functional delivery team to develop and maintain test automation for PDQ's products. You'll independently build and maintain automated tests and test frameworks for defined components and features, collaborating directly with Software Engineers on defects and test coverage. This role sits within our Engineering function and contributes to PDQ's mission of making device management simple, secure, and Pretty Damn Quick, by ensuring our products ship with quality and confidence. You'll have the opportunity to work on greenfield projects, contribute to our Connect product and on-prem applications, and grow your technical skills through mentorship from senior SDETs and Software Engineers. Why this role matters Quality is a core part of how PDQ earns and keeps the trust of IT teams around the world. As an Software Engineer in Test, you're not just catching bugs, you're building the systems and frameworks that let our engineering teams ship with confidence at speed. How you might spend your day: - Work with the fun stuff: We use Elixir, Rust, JS, PowerShell + TS. - Design, develop, and execute test automation (E2E, unit, integration, performance) and infrastructure (test provider, CI integration, local development scripts). - Build and maintain automation for your components; contribute improvements to the test framework and CI/CD pipelines. - Research, document, estimate, and report on identified bugs; consult with Software Engineers to help write better tests and more maintainable code. - Collaborate with Product teams to refine feature requirements and partner with cross-functional teams including Engineering, Product, and Design. - Estimate, prioritize, plan, and coordinate testing activities throughout the entire software development life cycle. - Create and maintain testing documentation, support newer team members as they onboard, and contribute to PDQ's Open Code Policy by fixing defects across the codebase. Qualifications - 3+ years of experience with relevant programming languages; strong preference for languages in our stack (Elixir, Rust, JavaScript, TypeScript, PowerShell), but open to other languages such as Python, Go, or Java. - 2+ years of experience with web testing tools, including E2E frameworks (Cypress, Playwright, WebDriver IO, etc.) and unit/component testing tools (Jest, React Testing Library, etc.). - Experience working with CI/CD pipelines and understanding how testing integrates into the development workflow. - Knowledge of modern web infrastructure, design patterns, and the modern testing paradigm, including the types of automated tests, their strengths and weaknesses, and when to apply each during the SDLC. - Ability to own work with some ambiguity, take steps to get clarity, and communicate effectively with stakeholders including Product, Developers, Designers, and end users. Nice to Have: - Experience with greenfield projects, go-to-market launches, or SaaS platforms. - Experience with advanced testing practices including load and performance testing, visual validation, security testing, accessibility testing, and resilience or chaos testing. - Familiarity with on-premises device management or IT infrastructure products. - Experience mentoring junior engineers or contributing to team testing standards and documentation. Who you are: - Sharp eye for defects and a passion for solving problems, you approach quality with curiosity and rigor. - Comfortable with ambiguity, you take steps to get clarity rather than staying stuck, and you thrive in evolving environments. - Attention to detail and a genuine commitment to product quality, you advocate for the user experience in every decision. - Curiosity, initiative, and a continuous improvement mindset, you actively seek opportunities to grow, learn, and innovate. - Strong written and verbal communication skills; able to work effectively across roles in cross-functional teams, empathizing with Product, Developers, Designers, and end users alike. Benefits - 4-Day Work Week - Equity Participation - 100% Premium Coverage for medical, dental and vision for you and your dependents - 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance - Company Match of the first 6% of your employee deferrals - Flexible Paid Time Off Policy - Health Savings Account (HSA) and wellness incentives - Quarterly Company Values Award (team member nominated)